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(IT) Information Technology

Computer User Support Specialists

Provide technical assistance to computer users.

A Day In The Life

(IT) Information Technology Industry

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Salary Breakdown

Computer User Support Specialists

Average

$55,190

ANNUAL

$26.54

HOURLY

Entry Level

$36,810

ANNUAL

$17.70

HOURLY

Mid Level

$48,380

ANNUAL

$23.26

HOURLY

Expert Level

$78,290

ANNUAL

$37.64

HOURLY


Current Available & Projected Jobs

Computer User Support Specialists

366

Current Available Jobs

24,010

Projected job openings through 2030


Sample Career Roadmap

Computer User Support Specialists

Job Titles

Entry Level

JOB TITLE

Computer Support Person

Mid Level

JOB TITLE

Entry-level Support Person

Expert Level

JOB TITLE

Intermediate Support Person

Degree Recommendations



 University of Arizona



 Arizona State University


 University of Phoenix/ManPower

 Maricopa Community Colleges

 Maricopa Community Colleges


Top Expected Tasks

Computer User Support Specialists


Knowledge, Skills & Abilities

Computer User Support Specialists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Telecommunications

KNOWLEDGE

Engineering and Technology

SKILL

Active Listening

SKILL

Reading Comprehension

SKILL

Speaking

SKILL

Complex Problem Solving

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Written Comprehension

ABILITY

Near Vision

ABILITY

Information Ordering


Job Opportunities

Computer User Support Specialists

  • GIS Business Analyst
    Insight Global    Phoenix, AZ 85067
     Posted 3 days    

    Job Description

    - Data Analysis and Management

    o Analyzing spatial data to identify patterns, trends, and insights relevant to the business goals. This involves cleaning, processing, and organizing geospatial datasets.

    - Requirements Gathering

    o Working closely with stakeholders to understand their needs and requirements for spatial analysis and mapping solutions. This might involve conducting interviews, workshops, or surveys to gather necessary information.

    - Mapping and Visualization

    o Creating maps, charts, and other visualizations to effectively communicate spatial analysis results to stakeholders. This could involve using GIS software like ArcGIS, QGIS, or specialized business intelligence tools.

    - Business Process Improvement

    o Identifying opportunities to improve business processes through the application of GIS technology. This could involve automating manual tasks, streamlining workflows, or implementing new spatial analysis techniques.

    - Training and Support

    o Providing training and support to users within the organization who need to access or interact with GIS data and tools. This could involve developing training materials, conducting workshops, or providing one-on-one assistance.

    - Project Management

    o Managing tasks from inception to completion, including planning, scheduling meetings, coordination of resources, and stakeholder coordination.

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

    Skills and Requirements

    - Minimum 3 years of technical BSA experience

    o Systems analysis, configuration, and testing of enterprise applications

    - Bachelor's degree in business, computer science, GIS or a related field (or equivalent work experience)

    - Knowledge of specific GIS applications and modules null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].


    Employment Type

    Full Time

  • Senior Advanced Systems Engineer -
    HONEYWELL    Phoenix, AZ 85067
     Posted 3 days    

    Honeywell changes the way the world works.

    For more than 130 years, we have solved the toughest customer challenges through a rare combination of our industrial expertise our innovations in groundbreaking software and technology, and industry-leading automation.

    This perfection is built on a foundation of inclusion, and diversity and driving a performance culture that values integrity and ethics.

    Are you ready to help us make the future?

    Join a team that designs, develops and integrates highly complex systems within Honeywell . You will be integral in creating system solutions that meet the evolving needs of our customers. You will be involved in every aspect of the systems life cycle; from the front end of business development through product end of life.

    U.S. PERSON REQUIREMENTS

    Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization

    Must Have:

    Bachelors in Engineering w/ 3-5 years of experience

    Real-time systems

    aircraft simulations/modeling

    user interfaces

    system integration

    C/C++ programing languages

    Nice to have:

    Systems Verification and Validation

    Familiar with Fortran programing

    Aircraft avionics I/O interfaces

    Linux/Unix experience

    Python/Perl (Shell Languages)

    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.


    Industry

    Manufacturing

    Employment Type

    Full Time

  • Quality Business Analyst
    Cardinal Health    Phoenix, AZ 85067
     Posted 3 days    

    **What Quality Business Analysis contributes to Cardinal Health**

    Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.

    **Responsibilities**

    + Serves as a liaison between the business and IT to align product strategies and capabilities, also providing technical business specifications to IT.

    + Identifies and analyzes product needs, defines requirements, objectives, and participates in the solutions making process

    **Qualifications**

    + 2-4 years experience preferred

    + BA, BS or equivalent experience in related field preferred

    + Pharmacy Experience preferred

    + CRM and Pharmacy Systems intermediate knowledge

    **What is expected of you and others at this level**

    + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks

    + Works on projects of moderate scope and complexity

    + Identifies possible solutions to a variety of technical problems and takes action to resolve

    + Applies judgment within defined parameters

    + Receives general guidance and may receive more detailed instruction on new projects

    + Work reviewed for sound reasoning and accuracy

    **Anticipated salary range:** $66,500-$85,500

    **Bonus eligible:** No

    **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

    + Medical, dental and vision coverage

    + Paid time off plan

    + Health savings account (HSA)

    + 401k savings plan

    + Access to wages before pay day with myFlexPay

    + Flexible spending accounts (FSAs)

    + Short- and long-term disability coverage

    + Work-Life resources

    + Paid parental leave

    + Healthy lifestyle programs

    **Application window anticipated to close:** 06/18/2024 *if interested in opportunity, please submit application as soon as possible.

    _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

    _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

    _To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)


    Employment Type

    Full Time

  • ERS Associate Business Analyst
    Wells Fargo    CHANDLER, AZ 85286
     Posted 4 days    

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

    **About this role:**

    Wells Fargo is seeking a ERS Associate Business Analyst as part of Wells Fargo Commercial Capital. Learn more about the career areas and lines of business at wellsfargojobs.com

    as part of Wells Fargo Commercial Capital. Learn more about the career areas and lines of business at wellsfargojobs.com

    **In this role, you will:**

    + Collateral reporting file review - inventorying reports, reviewing different types of standardized and ad-hoc/non-standard collateral files for various information, troubleshooting Excel files, validating client-supplied and internally automated calculations

    + Partnering with multiple teams to resolve any issues that arise during each reporting cycle (technical processing team members, WFI&P support teams, relationship managers, field examiners, clients)

    + Performing trending analysis and anomaly identification, escalating potential issues to appropriate audiences, and maintaining all required documentation

    + Assisting with special assignments and projects as needed

    + Maintaining up-to-date knowledge of department processes and guidelines and actively developing individual BBC and other tool-related skill proficiency

    **Required Qualifications:**

    + 4+ years of Analytics and Reporting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    **Desired Qualifications:**

    + Prior asset-based lending experience including: review of borrowing bases, calculation of ineligibles

    + Knowledge of internal WF systems including LUCAS, OneView, CEO/Vantage

    + Intermediate Excel skills

    This position's primary responsibility is the review of ongoing BBC/collateral reporting for our existing clients.

    **Pay Range**

    $22.36 - $40.19

    **Benefits**

    Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

    + 401(k) Plan

    + Paid Time Off

    + Parental Leave

    + Critical Caregiving Leave

    + Discounts and Savings

    + Health Benefits

    + Commuter Benefits

    + Tuition Reimbursement

    + Scholarships for dependent children

    + Adoption Reimbursement

    **Posting End Date:**

    21 Apr 2024

    *** Job posting may come down early due to volume of applicants.**

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    **Applicants with Disabilities**

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    **Company:** WELLS FARGO BANK

    **Req Number:** R-358228-1

    **Updated:** Sun Apr 14 00:00:00 UTC 2024

    **Location:** CHANDLER,Arizona


    Employment Type

    Full Time

  • Area Business Manager, Detroit, MI
    Sanofi Group    Phoenix, AZ 85067
     Posted 4 days    

    **About the job**

    **Job title: Area Business Manager**

    **•Location: Remote / Field**

    **•Travel: Ability to travel up to 75% of the time to customers, conventions, training, and other internal meetings.**

    **•Job Type: Full time**

    **Our Team:**

    **Are you ready to help further shape the US Sanofi Vaccines to become a more agile, digital, and business to business-driven organization?**

    **Do you thrive in an agile, collaborative, business acumen driven organization where positive outcomes are rewarded? Have you ever wanted to own your own franchise and be accountable to drive business outcomes across a full portfolio of vaccines, and strengthen customer relationships? We are responsible for the implementation of a new go-to market strategy within the US Sanofi Vaccines business unit and searching for several area business managers to pave the pathway forward with us.**

    **The Sanofi Vaccines team aim is to remain an industry leader through evolving the way we operate and build our new business model. This model will be that can be responsive to fast changing customer needs and environment, engage in a Business to Business activities model that supports the growth of HCPs vaccine programs, with the right support to engage customers in the moments that matter in vaccines, while rewarding high performers and growth of our vaccines business.**

    **Job Description:**

    **The ABM will be responsible for engaging in account-based business to business interactions within customer segments (Pediatrics, Family/General Practice, IDN/IHNs, Health Systems, and Federally Qualified Health Centers), while presenting clinically focused selling messages to create and grow revenue and to consistently deliver the Sanofi Vaccines portfolio goals.**

    **The ABM will act as an “account orchestrator” to provide a more cohesive customer experience and ultimately improve customer and patient outcomes by leveraging cross-functional support from internal teams across US vaccines. The ABM will demonstrate initiative, drive, and independence, and take ownership for meeting and exceeding individual business goals – simply put the ABM plays the role of business owner for their book of business. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity.**

    **The ABM will…**

    **•Grow portfolio share and revenue and to consistently deliver on product goals.**

    **•Be a therapeutic area expert, with the ability to position and differentiate products effectively**

    **•Collaborate and coordinate with other key field-based stakeholders such as Medical Science Liaisons, Market Access teammates, strategic account managers, Hospital business managers, and others in their territory to proactively address customer needs**

    **•Identify market dynamics and trends, develop strategies which support brand and corporate objectives, and ensure optimal account success within their assigned geography.**

    **•Engage with the account and territory data, and work with internal data specialists to use insights that help HCPs operate more effectively.**

    **•Determine optimal ABM strategy for HCPs in an agile way leveraging AI and other digital tools**

    **•Drive results by identifying key opportunities and developing strategic business plans to generate product utilization and grow territory business.**

    **•Understand and differentiate portfolio contracting options and compared competitive offerings through financial presentations**

    **•Perform according to a buy/bill model, requiring a specialized skill set for operational support including but not limited to: Complex pricing analysis and price calculator usage, product shipping, monitoring contract compliance and securing contract amendments.**

    **•Flex to changing environments and sales methodologies, including remote selling techniques**

    **•Plan, organize, and execute local promotional speaker programs and activities**

    **•Maximize budget allocated to the geographic territory to support execution of strategies and tactics and generate/ grow the business.**

    **•Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences).**

    **Basic Qualifications**

    **Minimum required skills & experience:**

    **•Bachelor’s degree**

    **•A minimum of 3+ years of pharmaceutical, biotech or medical device sales experience required with business to business knowledge.**

    **•Broad understanding of the healthcare environment, decision making processes & market trends with a proven track record of accessing decision makers**

    **•Possess skills and success within a business to business environment**

    **•Strong commercial business acumen, strategic, critical thinking/problem solving and innovative thinking capabilities**

    **•Ability to navigate a hybrid environment and determine the optimal HCP selling model**

    **•Can dynamically adjust priorities due to changing circumstances.**

    **•An agile learner who is comfortable operating in complex environments**

    **•Experience with omnichannel approaches, and can execute customer engagement through appropriate channels using insights**

    **•Demonstrated ability to use data and data analytics by unearthing valuable insights from data that can help lead to new solutions for the customer**

    **•Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends**

    **•The ability to execute tactical initiatives, provide ongoing feedback, and prioritize multiple products.**

    **•Broad field sales experience with demonstrated success with influencing decision makers**

    **•Self-directed and organized with excellent execution and planning skills**

    **•Excellent communication skills both written and oral**

    **•Must possess valid driver’s license, be eligible for insurance coverage and must be able to safely operate a vehicle**

    **Preferred skills & experience:**

    **•Graduate degree**

    **•A minimum of 5+ years of pharmaceutical, biotech or medical device sales experience with business to business experience**

    **•Preferred 2+ years account management experience**

    **•Enhanced digital acumen**

    **•Strong clinical acumen**

    **•Experience working in Market Access, Pricing, Contracting or Finance**

    **•Proficient with MS Office and customer management databases**

    **Pursue progress, discover extraordinary**

    **Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.**

    **Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.**

    **Watch our ALL IN video and check out our Diversity, Equity and Inclusion actions at sanofi.com!**

    **Sanofi US endeavours to make our career center accessible to any and all users. If you are experiencing difficulty and need assistance applying online, please call 1-866-SANOFI2 (1-866-726-6342) or click here.**

    **Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.**

    **The salary range for this position is $100,500 to $135,000. In addition to sales incentive (role may my eligible for long term incentive depending on level and performance); all compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the link, www.benefits.sanofiusallwell.com**

    **This position is eligible for a company car through the Company’s FLEET program.**

    **Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.**

    **\#GD-SA**

    **\#LI-SA**

    **Pursue** **_progress_** **, discover** **_extraordinary_**

    Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

    At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

    Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !


    Employment Type

    Full Time

  • Area Business Manager, Lansing, MI
    Sanofi Group    Phoenix, AZ 85067
     Posted 4 days    

    **About the job**

    **Job title: Area Business Manager**

    **•Location: Remote / Field**

    **•Travel: Ability to travel up to 75% of the time to customers, conventions, training, and other internal meetings.**

    **•Job Type: Full time**

    **Our Team:**

    **Are you ready to help further shape the US Sanofi Vaccines to become a more agile, digital, and business to business-driven organization?**

    **Do you thrive in an agile, collaborative, business acumen driven organization where positive outcomes are rewarded? Have you ever wanted to own your own franchise and be accountable to drive business outcomes across a full portfolio of vaccines, and strengthen customer relationships? We are responsible for the implementation of a new go-to market strategy within the US Sanofi Vaccines business unit and searching for several area business managers to pave the pathway forward with us.**

    **The Sanofi Vaccines team aim is to remain an industry leader through evolving the way we operate and build our new business model. This model will be that can be responsive to fast changing customer needs and environment, engage in a Business to Business activities model that supports the growth of HCPs vaccine programs, with the right support to engage customers in the moments that matter in vaccines, while rewarding high performers and growth of our vaccines business.**

    **Job Description:**

    **The ABM will be responsible for engaging in account-based business to business interactions within customer segments (Pediatrics, Family/General Practice, IDN/IHNs, Health Systems, and Federally Qualified Health Centers), while presenting clinically focused selling messages to create and grow revenue and to consistently deliver the Sanofi Vaccines portfolio goals.**

    **The ABM will act as an “account orchestrator” to provide a more cohesive customer experience and ultimately improve customer and patient outcomes by leveraging cross-functional support from internal teams across US vaccines. The ABM will demonstrate initiative, drive, and independence, and take ownership for meeting and exceeding individual business goals – simply put the ABM plays the role of business owner for their book of business. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity.**

    **The ABM will…**

    **•Grow portfolio share and revenue and to consistently deliver on product goals.**

    **•Be a therapeutic area expert, with the ability to position and differentiate products effectively**

    **•Collaborate and coordinate with other key field-based stakeholders such as Medical Science Liaisons, Market Access teammates, strategic account managers, Hospital business managers, and others in their territory to proactively address customer needs**

    **•Identify market dynamics and trends, develop strategies which support brand and corporate objectives, and ensure optimal account success within their assigned geography.**

    **•Engage with the account and territory data, and work with internal data specialists to use insights that help HCPs operate more effectively.**

    **•Determine optimal ABM strategy for HCPs in an agile way leveraging AI and other digital tools**

    **•Drive results by identifying key opportunities and developing strategic business plans to generate product utilization and grow territory business.**

    **•Understand and differentiate portfolio contracting options and compared competitive offerings through financial presentations**

    **•Perform according to a buy/bill model, requiring a specialized skill set for operational support including but not limited to: Complex pricing analysis and price calculator usage, product shipping, monitoring contract compliance and securing contract amendments.**

    **•Flex to changing environments and sales methodologies, including remote selling techniques**

    **•Plan, organize, and execute local promotional speaker programs and activities**

    **•Maximize budget allocated to the geographic territory to support execution of strategies and tactics and generate/ grow the business.**

    **•Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences).**

    **Basic Qualifications**

    **Minimum required skills & experience:**

    **•Bachelor’s degree**

    **•A minimum of 3+ years of pharmaceutical, biotech or medical device sales experience required with business to business knowledge.**

    **•Broad understanding of the healthcare environment, decision making processes & market trends with a proven track record of accessing decision makers**

    **•Possess skills and success within a business to business environment**

    **•Strong commercial business acumen, strategic, critical thinking/problem solving and innovative thinking capabilities**

    **•Ability to navigate a hybrid environment and determine the optimal HCP selling model**

    **•Can dynamically adjust priorities due to changing circumstances.**

    **•An agile learner who is comfortable operating in complex environments**

    **•Experience with omnichannel approaches, and can execute customer engagement through appropriate channels using insights**

    **•Demonstrated ability to use data and data analytics by unearthing valuable insights from data that can help lead to new solutions for the customer**

    **•Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends**

    **•The ability to execute tactical initiatives, provide ongoing feedback, and prioritize multiple products.**

    **•Broad field sales experience with demonstrated success with influencing decision makers**

    **•Self-directed and organized with excellent execution and planning skills**

    **•Excellent communication skills both written and oral**

    **•Must possess valid driver’s license, be eligible for insurance coverage and must be able to safely operate a vehicle**

    **Preferred skills & experience:**

    **•Graduate degree**

    **•A minimum of 5+ years of pharmaceutical, biotech or medical device sales experience with business to business experience**

    **•Preferred 2+ years account management experience**

    **•Enhanced digital acumen**

    **•Strong clinical acumen**

    **•Experience working in Market Access, Pricing, Contracting or Finance**

    **•Proficient with MS Office and customer management databases**

    **Pursue progress, discover extraordinary**

    **Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.**

    **Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.**

    **Watch our ALL IN video and check out our Diversity, Equity and Inclusion actions at sanofi.com!**

    **Sanofi US endeavours to make our career center accessible to any and all users. If you are experiencing difficulty and need assistance applying online, please call 1-866-SANOFI2 (1-866-726-6342) or click here.**

    **Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.**

    **The salary range for this position is $100,500 to $135,000. In addition to sales incentive (role may my eligible for long term incentive depending on level and performance); all compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the link, www.benefits.sanofiusallwell.com**

    **This position is eligible for a company car through the Company’s FLEET program.**

    **Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.**

    **\#GD-SA**

    **\#LI-SA**

    **Pursue** **_progress_** **, discover** **_extraordinary_**

    Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

    At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

    Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !


    Employment Type

    Full Time

  • Sr. Automation Systems Engineer (PowerShell) (Hybrid / Remote)
    UMB Bank    Phoenix, AZ 85067
     Posted 4 days    

    The **Automation Infrastructure Services** team is responsible for assisting in the building of automation strategies within UMB. This would include collaborating with different teams within UMB to design automation using various tools such as PowerShell, Python, Shell Scripting, Ansible, etc.

    As a **Sr. Automation Systems Engineer,** you will be leading the efforts in advancing operational efficiencies through identifying and automating repeatable tasks, enhancing monitoring and remediation, and driving automation to be pervasive across the UMB environment. As a senior-level engineer, you will also be involved in mentoring and training less experienced automation engineers, collaborate with broader teams on automation activities, and participate in project and team meetings. This is a subset of the overall responsibilities which involves other multiple initiatives as assigned by IT leadership. **This role is hybrid (Tue & Wed on-site) for candidates in the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area but only within the US.**

    **_How you’ll spend your time:_**

    + Define and execute core infrastructure services and common design patterns for computing, storage, networking, operational, and security domains. This will include developing and maintaining automation frameworks for platform provisioning consumed by application product teams.

    + Advise application product teams on incorporating infrastructure capabilities.

    + Actively collaborate with site reliability engineers to develop patterns, templates, and standards for pipeline automation.

    + Identify emerging infrastructure services to meet business resiliency requirements.

    + Actively develop and support self-service catalogs for infrastructure provisioning and make them available to application teams. This includes ensuring infrastructure provisioning automation meets IT general controls and that solutions are deployed in safe, secure, resilient and compliant manner.

    + Provide thought leadership and creating solutions built with PowerShell, Python, Ansible, and Shell Scripting components.

    **_We’re excited to talk with you if:_**

    + You have a degree in MIS, Computer Science or related field OR equivalent IT work experience.

    + You have at least 4 years of hands-on experience in DevOps or PowerShell automation/scripting. This includes troubleshooting and maintenance of scripts.

    + You have strong experience with automation methodologies, strategies, best practice, and process improvement.

    + You have experience with Metrics, Events Logging, and Tracing solutions using Splunk.

    **_Bonus Points If:_**

    + You have experience with Python, Ansible, Bash, and/or Shell Scripting.

    **Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position.**

    **Compensation Range:**

    Minimum: $83,200.00 - Maximum: $214,560.00

    _The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information._

    UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

    **Are you ready to be part of something more?**

    You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

    _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ [email protected]_ _to let us know the nature of your request._

    _If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (https://p1.aprimocdn.net/umb/cdbf5f22-8f7a-43b9-bd03-b09f014a39c3/Privacy\_Notice\_for\_California\_Candidates\_Original\_file.pdf) _to understand how we collect and use your personal information when you apply for employment with UMB._


    Employment Type

    Full Time

  • Area Business Manager, Grand Rapids, MI
    Sanofi Group    Phoenix, AZ 85067
     Posted 4 days    

    **Job title: Area Business Manager**

    **•Location: Remote / Field**

    **•Travel: Ability to travel up to 75% of the time to customers, conventions, training, and other internal meetings.**

    **•Job Type: Full time**

    **Our Team:**

    **Are you ready to help further shape the US Sanofi Vaccines to become a more agile, digital, and business to business-driven organization?**

    **Do you thrive in an agile, collaborative, business acumen driven organization where positive outcomes are rewarded? Have you ever wanted to own your own franchise and be accountable to drive business outcomes across a full portfolio of vaccines, and strengthen customer relationships? We are responsible for the implementation of a new go-to market strategy within the US Sanofi Vaccines business unit and searching for several area business managers to pave the pathway forward with us.**

    **The Sanofi Vaccines team aim is to remain an industry leader through evolving the way we operate and build our new business model. This model will be that can be responsive to fast changing customer needs and environment, engage in a Business to Business activities model that supports the growth of HCPs vaccine programs, with the right support to engage customers in the moments that matter in vaccines, while rewarding high performers and growth of our vaccines business.**

    **Job Description:**

    **The ABM will be responsible for engaging in account-based business to business interactions within customer segments (Pediatrics, Family/General Practice, IDN/IHNs, Health Systems, and Federally Qualified Health Centers), while presenting clinically focused selling messages to create and grow revenue and to consistently deliver the Sanofi Vaccines portfolio goals.**

    **The ABM will act as an “account orchestrator” to provide a more cohesive customer experience and ultimately improve customer and patient outcomes by leveraging cross-functional support from internal teams across US vaccines. The ABM will demonstrate initiative, drive, and independence, and take ownership for meeting and exceeding individual business goals – simply put the ABM plays the role of business owner for their book of business. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity.**

    **The ABM will…**

    **•Grow portfolio share and revenue and to consistently deliver on product goals.**

    **•Be a therapeutic area expert, with the ability to position and differentiate products effectively**

    **•Collaborate and coordinate with other key field-based stakeholders such as Medical Science Liaisons, Market Access teammates, strategic account managers, Hospital business managers, and others in their territory to proactively address customer needs**

    **•Identify market dynamics and trends, develop strategies which support brand and corporate objectives, and ensure optimal account success within their assigned geography.**

    **•Engage with the account and territory data, and work with internal data specialists to use insights that help HCPs operate more effectively.**

    **•Determine optimal ABM strategy for HCPs in an agile way leveraging AI and other digital tools**

    **•Drive results by identifying key opportunities and developing strategic business plans to generate product utilization and grow territory business.**

    **•Understand and differentiate portfolio contracting options and compared competitive offerings through financial presentations**

    **•Perform according to a buy/bill model, requiring a specialized skill set for operational support including but not limited to: Complex pricing analysis and price calculator usage, product shipping, monitoring contract compliance and securing contract amendments.**

    **•Flex to changing environments and sales methodologies, including remote selling techniques**

    **•Plan, organize, and execute local promotional speaker programs and activities**

    **•Maximize budget allocated to the geographic territory to support execution of strategies and tactics and generate/ grow the business.**

    **•Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences).**

    **Basic Qualifications**

    **Minimum required skills & experience:**

    **•Bachelor’s degree**

    **•A minimum of 3+ years of pharmaceutical, biotech or medical device sales experience required with business to business knowledge.**

    **•Broad understanding of the healthcare environment, decision making processes & market trends with a proven track record of accessing decision makers**

    **•Possess skills and success within a business to business environment**

    **•Strong commercial business acumen, strategic, critical thinking/problem solving and innovative thinking capabilities**

    **•Ability to navigate a hybrid environment and determine the optimal HCP selling model**

    **•Can dynamically adjust priorities due to changing circumstances.**

    **•An agile learner who is comfortable operating in complex environments**

    **•Experience with omnichannel approaches, and can execute customer engagement through appropriate channels using insights**

    **•Demonstrated ability to use data and data analytics by unearthing valuable insights from data that can help lead to new solutions for the customer**

    **•Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends**

    **•The ability to execute tactical initiatives, provide ongoing feedback, and prioritize multiple products.**

    **•Broad field sales experience with demonstrated success with influencing decision makers**

    **•Self-directed and organized with excellent execution and planning skills**

    **•Excellent communication skills both written and oral**

    **•Must possess valid driver’s license, be eligible for insurance coverage and must be able to safely operate a vehicle**

    **Preferred skills & experience:**

    **•Graduate degree**

    **•A minimum of 5+ years of pharmaceutical, biotech or medical device sales experience with business to business experience**

    **•Preferred 2+ years account management experience**

    **•Enhanced digital acumen**

    **•Strong clinical acumen**

    **•Experience working in Market Access, Pricing, Contracting or Finance**

    **•Proficient with MS Office and customer management databases**

    **Pursue progress, discover extraordinary**

    **Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.**

    **Watch our ALL IN video and check out our Diversity, Equity and Inclusion actions at sanofi.com!**

    **Sanofi US endeavours to make our career center accessible to any and all users. If you are experiencing difficulty and need assistance applying online, please call 1-866-SANOFI2 (1-866-726-6342) or click here.**

    **Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.**

    **The salary range for this position is $100,500 to $135,000. In addition to sales incentive (role may my eligible for long term incentive depending on level and performance); all compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the link,** **www.benefits.sanofiusallwell.com**

    **This position is eligible for a company car through the Company’s FLEET program.**

    **Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.**

    **EXTERNAL ONLY:**

    **\#GD-SA**

    **\#LI-SA**

    **Pursue** **_progress_** **, discover** **_extraordinary_**

    Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

    At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

    Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !


    Employment Type

    Full Time

  • Information Technology Specialist (CUSTSPT)
    U.S. Army Training and Doctrine Command    Fort Huachuca, AZ 85670
     Posted 4 days    

    Summary About the Position: This position is in the Defense Civilian Intelligence Personnel System (DCIPS). Employees occupying DCIPS positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at the ST-IC-W1E8AA USA INTELLIGENCE CTR OF EXCELLENCE. Responsibilities Perform a variety of IT/automation support duties related to the security, maintenance, troubleshooting, and implementation of hardware, software, applications/functional areas to assist end users. Provide system administration, system installation, cyber tools implementation, cyberspace investigations, damage assessments, network monitoring and assists other cyber workforce personnel. Receive, document, prioritize, and respond to IT user trouble calls, providing customer automation support to resolve end user problems. Assist personnel in using features of various types of hardware, software applications, interfaces, and systems. Review, implement, and update current established network and stand-alone security protocols and ensures compliance with Army and DoD information assurance policies and regulations. Monitor performance of systems and performs diagnostics on system operations to identify problems and trends in processor efficiency, linkages to networks, effectiveness for user requirements, and other similar factors. Perform system administrator functions on assigned networks. Investigate, analyze, and respond to cyber incidents within the network environment or enclave. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 10-Point Other Veterans’ Rating 30 Percent or More Disabled Veterans 5-Point Veterans' Preference Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Current DoD Defense Civilian Intelligence Personnel System (DCIPS) Employee (non-Army) Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement Disabled Veteran w/ a Service-Connected Disability, More than 10%, Less than 30% Non-Department of Defense (DoD) Transfer Prior Federal Service Employee Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible United States Citizen Applying to a DCIPS Position Army DCIPS positions apply Veteran's Preference to preference eligible candidates as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify, applicants must have one year or more of specialized experience that demonstrates a practical knowledge of Information Technology Customer Support and systems administration as demonstrated by performance of all of the following: 1. diagnosing and resolving problems in response to customer reported IT related incidents; 2. troubleshooting and recovering systems and files; 3. installing, configuring, troubleshooting, and maintaining customer hardware and software; 4. Investigating and responding to cyber incidents; and, 5. using established tracking system to log requests, monitor trouble tickets, track problem resolution, identify patterns of failure, research bug fixes and implement solutions. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GG/GS-09). Specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information; and, (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. OR Substitution of Education for Experience: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Management Information Systems; Computer Engineering; Computer Science; Computer Programming and Software Engineering. (Note: You must submit a copy of your transcripts for verification purposes.) You will be evaluated on the basis of your level of competency in the following areas: Cybersecurity Information Systems/Network Security Network Management Network Operation Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. Must be able to obtain and maintain a Top Secret security clearance based on a T5 investigation/Single Scope Background Investigation (SSBI) with eligibility for sensitive compartmented information (SCI). Must be able to obtain and maintain a security clearance. Incumbent (or Selectee) is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoD Publication 8570.01-M Information Assurance Workforce Improvement Program, dated 19 December 2005 (incorporating Change 1, 15 May 2008). Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326. This is a(n) 34 Information Technology Management Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Recruitment and/or Relocation Incentives may be authorized.


    Employment Type

    Full Time

  • Network Systems Engineer
    TEKsystems    Tucson, AZ 85702
     Posted 4 days    

    Description:

    Distinguishing Characteristics:

    Under minimal supervision, performs professional and advanced technical work designing, developing, implementing, maintaining, and supporting the client's systems and network infrastructure. Ensures the operational availability, performance, reliability, and effectiveness of all client network and computing systems both on-premise and cloud instances using VMWare. Installs and configures new technology infrastructure and network equipment, including servers, routers, switches, firewalls, access points, and other types of devices. Maintains and ensures the integrity of the Information Technology (IT) infrastructure and fiber backbone.

    Performs network and systems security checks and security system installations/updates.

    Supports IT customers in the operation and use of client IT technology systems and network equipment. May support and maintain other specialized IT systems including but not limited to:

    Access Control Systems (ACS), Electronic Video Information Displays (EVIDS), paging systems, and Closed Circuit Television (CCTV).

    Essential Functions:

    The following functions and all other functions not included in this job description are to be performed in the best interests and for the greater good of the client.

    • Manages performance and capacity planning for network systems. Identifies, analyzes, and resolves network and related system problems.

    Installs, configures, and

    troubleshoots network equipment such as routers, switches, firewalls, cabling systems, and other network hardware.

    • Installs and tests software patches, upgrades, and other configuration changes.

    • Monitors and optimizes network systems performance.

    • Implements, upgrades, and maintains servers (including virtual and hybrid cloud) and associated operating systems, storage systems, and enterprise backup systems using the latest versions of VMWare.

    • Monitors and tests system performance and provides solutions for any problems identified while maintaining and patching systems for optimal performance and security.

    • Assesses, recommends, implements, and maintains solutions for systems security, including vulnerabilities associated with all types of cyber risks and threats. Identifies gaps in IT security for infrastructure and applications, including vulnerabilities and risks, using standard scanning tools, techniques, and procedures.

    • Ensures technology infrastructure and network equipment are secure from unauthorized access based on best practices and federal mandates.

    • Ensures all designated data is backed up and recoverable.

    • Researches, recommends, and plans for the expansion, replacement, or upgrade of technology infrastructure and network equipment and related software. Identifies gaps or inefficiencies and resolves those issues effectively

    • Collaborates with vendors, contractors, management, and other technical experts planning for modernization of current technology infrastructure and the design/installation of new systems. Serves as the subject matter expert on specific technology infrastructure and network equipment.

    • Creates and maintains configuration documentation, service records, and procedures for technology infrastructure and network equipment and network management.

    • Documents copper/fiber cable infrastructure for new and existing technology infrastructure using client-established standards and methods.

    • Supports and performs technology infrastructure and network disaster recovery planning and business continuity initiatives.

    • Acts as the technical lead and provides advanced technical information about client technology infrastructure, supporting other projects, analysis, and planning initiatives.

    • Attends instructor-led technical education or completes online training to keep current on changing technology. Mentors others and ensures knowledge transfer between team members.

    • Communicates and interacts effectively with all types of internal and external contacts and customers to resolve technical problems with technology infrastructure and network equipment.

    • Keeps current with emerging technologies and how advances may be leveraged to increase the efficiency/effectiveness of the client's business processes.

    • Be responsive to emergencies and situations that may involve loss of human life or property; support public safety and operational response to emergencies; utilize Incident Management System (ICS)/National Incident Management System (NIMS) protocols and procedures; coordinate and/or participate in after-action emergency debriefing with appropriate departments and stakeholders.

    The above-listed functions are not necessarily all the essential functions. Job duties and functions may be expanded or reduced by management based on future changing needs and job requirements.

    General

    • Represent client effectively in meetings on a variety of technology issues.

    • Maintain a discreet and professional sense of confidentiality. Understand that dissemination of information outside of the job requirements is based on "need-to-know"

    • Prepare clear, concise, and comprehensive technical reports and other written materials.

    • Establish and maintain effective working relationships with department personnel, other client personnel, representatives of other agencies, the local business community, and the public and airport users.

    • Use Microsoft Office software, computers, and other office equipment.

    Skills:

    Vmware, Network engineering, Firewall, Cisco routers, Routing, Cisco switches, Cisco ASA firewalls, Network infrastructure, Systems engineering, Windows, Azure, Datacenter, Network design

    Top Skills Details:

    1. Network Engineer Level Experience (Layer 2 & 3) - Cisco Shop (routers, switches, firewalls, access points, etc...)

    2. VMware

    3. Security and Compliance focused mindset

    Additional Skills & Qualifications:

    Knowledge of:

    • Windows operating systems, characteristics, protocols, commands, and components applicable to client systems architecture, including local and wide area networks (LANs, WANs), virtual networks, and virtual private networks (VPN).

    • Routers, switches, firewalls, secure wireless, High-Availability (HA) environments, and remote access (especially Cisco devices).

    • Principles, practices, and methods of systems and network administration and maintenance, including procedures for establishing network connectivity.

    • Network architecture and basic theory and principles of network design.

    • Advanced methods, principles, practices, and techniques for troubleshooting and determining the causes of system, computer, and related hardware errors and failures.

    • Technology Infrastructure security standards and protocols including Software Defined Networks (SDN).

    • Client cable and wiring standards.

    • MS Office 365 and MS Teams

    • Federal, state, and local laws/codes and regulations pertaining to the use of hardware and software.

    • Project management tools and techniques.

    • Hybrid cloud data center design and function.

    • Capacity planning and monitoring within VMware infrastructure.

    Skill in:

    • Critical thinking, analyzing complex problems, evaluating alternatives, and making sound recommendations or taking prudent actions.

    • Configuring, maintaining, managing, and tuning the operations of complex operating and network systems to achieve optimal technical performance and user support.

    • Troubleshooting intricate system hardware, software, and network connectivity problems and making or recommending modifications.

    • Installing and configuring all types of network/computer hardware, peripheral equipment, devices, or other technology.

    • Preparing clear, concise, and accurate documentation, policies, work reports, and other written materials.

    • Communicating to establish and maintain professional effective customer-focused working relationships with managers, vendors, consultants, and employees.

    Experience Level:

    Expert Level

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time


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