Quality Control Analysts

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

**About this role:**

Wells Fargo is seeking a ERS Associate Business Analyst as part of Wells Fargo Commercial Capital. Learn more about the career areas and lines of business at wellsfargojobs.com

as part of Wells Fargo Commercial Capital. Learn more about the career areas and lines of business at wellsfargojobs.com

**In this role, you will:**

+ Collateral reporting file review - inventorying reports, reviewing different types of standardized and ad-hoc/non-standard collateral files for various information, troubleshooting Excel files, validating client-supplied and internally automated calculations

+ Partnering with multiple teams to resolve any issues that arise during each reporting cycle (technical processing team members, WFI&P support teams, relationship managers, field examiners, clients)

+ Performing trending analysis and anomaly identification, escalating potential issues to appropriate audiences, and maintaining all required documentation

+ Assisting with special assignments and projects as needed

+ Maintaining up-to-date knowledge of department processes and guidelines and actively developing individual BBC and other tool-related skill proficiency

**Required Qualifications:**

+ 4+ years of Analytics and Reporting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Prior asset-based lending experience including: review of borrowing bases, calculation of ineligibles

+ Knowledge of internal WF systems including LUCAS, OneView, CEO/Vantage

+ Intermediate Excel skills

This position's primary responsibility is the review of ongoing BBC/collateral reporting for our existing clients.

**Pay Range**

$22.36 - $40.19

**Benefits**

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

+ 401(k) Plan

+ Paid Time Off

+ Parental Leave

+ Critical Caregiving Leave

+ Discounts and Savings

+ Health Benefits

+ Commuter Benefits

+ Tuition Reimbursement

+ Scholarships for dependent children

+ Adoption Reimbursement

**Posting End Date:**

21 Apr 2024

*** Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-358228-1

**Updated:** Sun Apr 14 00:00:00 UTC 2024

**Location:** CHANDLER,Arizona

Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. Responsibilities You will perform or advise on work in any of the phases or systems of budget administration. You will formulate budget and estimates to support plans, programs, and activities. You will present and defend budget estimates before authorities; review and evaluate budget requests; control and reporting of obligations and expenditures. You will analyze and recommend costs and benefits of alternative methods of financial management of organization’s programs and administrative operations. You will perform fiscal, accounting, or other financial management duties and responsibilities. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Performing duties and applying regulations/guidelines to accounting, budget, and other related financial management work (e.g.,preparing, reviewing, and tracking budget requests and tracking obligations, expenditures and allotments). Additional qualification information can be found from the following Office of Personnel Management website:General Schedule Qualification Standards (opm.gov) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related Additional Information This position is covered by the Department of Defense Priority Placement Program. This announcement uses the Certain Personnel of the DoD direct hire authority to recruit and appoint qualified candidates to positions in the competitive service. This is an obligated position. The former incumbent has return rights to this position under PL 86-585. Term appointments may be extended up to 8 years at the discretion of management and in accordance with applicable regulations. Additionally, you may be noncompetitively converted to a permanent career-conditional or career appointment under specific conditions. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. Temporary actions taken under this announcement may be terminated at any time before the established not-to-exceed date. Several vacancies may be filled. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf. Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.

Summary About the Position: Serve as Management Analyst with responsibility for managing, administering, directing and overseeing all aspects related to manpower division service support agreements, the Risk Mangers Internal Control Program (RMICP), and major and/or minor studies. Responsibilities Direct management surveys, methods, and standards development, develops new or associated issues, defines and clarifies objectives and explores and assesses approaches. Prepare management change requests, performs manpower allocation and reporting requirements. Maintain audit trails of all manpower allocations based on Program Budget Guidance, Command Plans, and Program and Budget Decisions. Analyze requests to increase, decrease, or change the authorized TDA and prepares and analyzes other related reports. Review manpower survey/study recommendations. Identify significant trends and issues in a wide variety of procedures, organizations, functions and programs. Identify real and potential problem areas and program shortcomings by conducting program surveys, audits, and projects, Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience. Specialized Experience: One year of specialized experience which includes examining manpower surveys/studies in order to identify command needs; analyzing information to identify discrepancies and recommend solutions to manpower issues. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service NH02 or GS11 or above. You will be evaluated on the basis of your level of competency in the following areas: Administration and Management Manages and Organizes Information Oral Communication Organizational Performance Analysis Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent NH02 or GS11. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a(n) Human Capital & Resource Management Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

Senior Business Analyst, Payroll/Tax - ( 240001NF )

**Description**

Grow with the best. Join a smart, creative, and inspired team that accomplishes operational excellence. Bringing together individuals with diverse backgrounds, talents, and expertise, our 28,000 team members in over 400 locations across 6 continents are vital to making our Company stronger.

**Your Opportunity**

We are looking for a Senior Business Analyst, Payroll / Tax, to join our Business Experience (BX) HR/Payroll Delivery team, who is a creative problem solver and passionate about improving the experience our business partners have in effectively managing their payroll and tax efforts globally. This role will report to the Manager, Payroll Solution Delivery, and will help streamline numerous payroll and tax processes to vendors across multiple geographies. Additional responsibilities include implementing changes to existing functionality and delivering new features in Stantec systems within the payroll & tax domains. You will be the liaison to the various stakeholders involved in the Time to Pay business process and will ensure the underpinning system functionality and flows effectively and efficiently meets the various stakeholder needs, both from a day-to-day support and continuous improvement perspective. To successfully accomplish this, you will take a disciplined agile approach working with stakeholders to understand business requirements and engaging with our application development teams to translate them into application requirements and validate solutions throughout the software delivery lifecycle.

**Your Key Responsibilities**

+ Understand the payroll and tax business practice and system flows and deliver appropriate solutions that adhere to Stantec’s philosophy and culture.

+ Work closely with the business users to capture and refine business decisions and requirements to a sufficient level of detail for system solutions to be developed.

+ Collaborate with key stakeholders to build an understanding of business current and future needs.

+ Analyse current state business processes, identifying pain-points, and developing recommendations for process/system improvement.

+ Document processes using a variety of tools including Visio, MS project, Jira/Confluence and others.

+ Scope business requirements and formulating a plan with the teams to optimally solicit detailed requirements to design and develop the solution most efficiently.

+ Combine your experience with the business analysis and Project Management disciplines to perform the following activities:
+ Conducting stakeholder workshops to elicit need and requirements.
+ Developing process models and other project deliverables using a variety of tools including confluence Jira, GitLab or Microsoft Office tools such as Word, Excel, Visio, and PowerPoint.
+ Assisting with solution assessment and selection documentation.
+ Researching, recommending, and implementing solutions.
+ Working with stakeholders to develop business practice and policy documentation.
+ Support the development and participate in user acceptance testing /pilot activities to confirm and improve the user experience

+ Adhere to Stantec’s BX Intake and Change Management practices.

+ Collaborating with business analysts in other business domains (Finance, IT, Payroll, Project Delivery, Project Accounting, Marketing, etc.) to ensure cross-functional requirements and impacts to other stakeholders are considered.

+ Assisting with day-to-day operational issues.

+ Actively support organization change management and communication efforts as they pertain to the initiatives and activities you are supporting.

**Qualifications**

**Your Capabilities and Credentials**

+ Able to work in a decentralized business model across multiple Countries and time zones.

+ Understanding of the underpinning system functionality and flows that have been configured in Oracle EBS with strong focus on Payroll, Benefits, Time and Labor and Tax modules.

+ US / Canada payroll and tax knowledge is key specifically in reporting, calculations and balance processes.

+ Good understanding of payroll and tax principles, concepts and processes.

+ Experience performing business analysis and capturing business requirements in a structured systematic manner.

+ Experience in supporting the preparation of test plans/cases/scripts.

+ Strong customer service orientation.

+ Knowledge of integration touchpoints between Oracle EBS products and third-party solution providers will be an asset.

+ Preferably have knowledge of US and Canadian tax payroll processes and calculations

+ Strong system troubleshooting skills.

+ Understanding of ITIL (IT Infrastructure Library) practices would be an asset.

+ Highly self-motivated and directed.

+ Experience working in a team-oriented, collaborative environment.

+ Experience using Microsoft Office tools such as Word, Excel, Visio and PowerPoint.

+ QA (Quality Assurance) testing tools such as qTest

+ Expertise in any of the cloud HR solutions such as ORC(Taleo), SAP SuccessFactors, Workday etc. will be considered as comparable experience to Oracle HCM Fusion.

+ Familiarity with Jira and Confluence

**Education and Experience**

+ Post-secondary degree preferred, ideally related to Business or Management Information Systems.

+ Minimum of 7 years of related experience

_This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice._

Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.

**Benefits Summary:** Regular full-time and part-time employees have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular full-time and part-time employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).

Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.

_The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements._

**Primary Location** : United States-Arizona-Chandler

**Other Locations** : United States-Illinois-Chicago, United States-New Mexico-Albuquerque, United States-Texas-Austin

**Organization** : BC-2279 Business Experience-US United States

**Employee Status** : Regular

**Job Level** : Individual Contributor

**Travel** : No

**Schedule** : Full-time

**Job Posting** : Apr 15, 2024, 8:08:40 AM

**Req ID:** 240001NF

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today.

This position is for a Principal Logistics Management Analyst Level 3

As part of Northrop Grumman Global Advanced Capabilities and Operations Unit in NATO programs, the selected candidate will:

+ Analyze technical data and reports supporting Integrated Logistics Support (ILS) activities and ensure that support elements are addressed through interface with associated engineering teams and disciplines to understand and resolve issues associated with ILS products through the development of integrated logistics strategies

+ Review, Analyze, and Approve technical data and reports from suppliers. Support the development, delivery, and sustainment of ILS products to support the operation and maintenance activities

+ Coordinate interdepartmental activities across multiple functions and sectors to meet deadlines

+ Coordinate with internal & external suppliers as required obtaining data and information required for analysis

+ Independently demonstrate the skill and ability to perform fairly complex professional tasks and participate in determining objectives of assignment. review, plan, prepare logistics support deliveries from suppliers for customer obsolescence analysis, tracking, coordination of parts and LRU management

+ Have knowledge of provisioning, logistics support analysis, reliability and maintainability, DMS and the interaction between each discipline

+ Possess the ability to perform the assigned tasking as part of a team or independently, prepare and present technical data and analysis results to management and may develop and deliver presentations

+ Plan schedules and arrange own activities in accomplishing objectives

+ Provide work for review upon completion for adequacy in meeting objectives

+ May exert some influence on the overall objectives and long-range goals of the organization

+ Erroneous decisions or failure to achieve objectives would normally have a serious effect upon the administration of the organization

+ Represent organization as a prime contact on contracts or projects

+ Interact with senior internal and external personnel on significant matters often requiring coordination between organizations

**Basic Qualifications:**

+ Bachelor of Science degree with 6 years' experience working within the Product Support/Logistics areas, or Master's degree with 4 year of experience (may accept a High School diploma with at least 10 years of direct relevant experience)

+ Demonstrated ability to prepare and present technical data and analysis results

+ Excellent communication skills

+ Critical thinking/analytical skills

+ US Citizen w/DoD SECRET Interim Clearance required to start

+ MS Office suite (Teams, PowerPoint, Word, Excel, Access, OneNote) operational proficiency

+ Experience with analyzing and reporting data to management

**Preferred Qualifications:**

+ US Citizen w/Active Secret Clearance

+ Experience leading and directing team members to a desired outcome

+ Tech Support / DMS Support CDRL support experience

+ Possess excellent technical skills in DMSMS and Obsolescence

+ Military, aviation or aerospace maintenance experience

+ UAS support experience

+ Experience with databases: SharePoint, EAGLE, and SAP

**Salary Range:** $69,600 - $104,400

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO . U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Controls the efficient flow of goods, services, and information between point of origin through customer placement in order to meet customer requirements. Ensures that customer service and time objectives are achieved within existing financial constraints in order to meet marketing and financial objectives. Ensures the execution and continuous improvement of standard logistics processes, such as the replenishment system, data interchange systems, demand management, electronic data systems administration and related functions. Builds relationships with strategic customers through logistics initiatives. Integrates learning from customers, competitors, operating entities, distribution, transportation, customer service, other industries, industry groups, and professional training to continuously improve competitive position.

**Basic Qualifications:**

+ 5 years experience with Bachelors; 3 Year with Masters, or 9 years combined relevant experience with a High School diploma or GED may be used in lieu of a college education.

+ Possess the ability to work in a diverse/integrated work environment.

+ Proficiency with Microsoft Office Suite: Word, Excel and PowerPoint.

+ Experience working in Supply Chain Management or Aerospace Integration and Test

+ Ability to multi-task, organize and prioritize assignments

+ Experience in team dynamics, exceptional written and oral communication skills.

+ Must work in an approved environment during specified work hours and will frequently move and position objects weighing 30-50 lbs. overhead.

+ Must be willing to work a flexible work schedule that may include extended shifts, holidays, and weekends and support on call status for 24 hours-a-day, 7 days-a-week, 365 days a year.

+ Must be able to obtain Special Program Access clearance within 365 days from submission.

**Preferred Qualifications:**

+ Experience with Aerospace Integration and Test Logistics

+ User experience with Systems, Asset Smart, Windchill, MES.

+ Familiar with processing Return Material Authorization (RMA) and knowledgeable in processing shipments of repairable assets to Source of Repair (SOR) and/or local disposal.

+ Background in logistic related field with experience

+ Experience with material planning, total quality management and supplier quality assurance.

+ Highly skilled in Procurement process.

+ Material control logistic experience

**Salary Range:** $69,960 - $103,000

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO . U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Job Description

As an IT Business Analyst, you will play a pivotal role in shaping the future of our centralized IT services. Your responsibilities will involve engaging with members of the campus IT community, understanding their needs, and translating those insights into actionable strategies.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

-At least 3+ years of Business Analyst experience

-Higher education work experience

-Understanding of IT Ecosystem: You should have a solid understanding of the IT landscape, including various technologies, processes, and best practices.

-IT Service Management (ITSM): Understanding ITSM practices, such as incident management, problem management, change management, and service level agreements, is valuable.

-Documentation Skills: Youll be translating discovery information into detailed documentation. Proficiency in creating organized and comprehensive documents is necessary. -Local to Arizona null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

This role is responsible for the designing, implementing, administration, and enhancement of the Quality Assurance programs for Billing Operations / Customer Service Teams. This role will support process improvement through direct involvement, facilitation, documentation of processes/ work flows/ procedures and other deliverables. Collaborate with team leadership to identify trends, solutions, and proactive measures to sustain quality assurance. Serves as a technical/professional subject matter expert for leadership and team members. Provide performance input and recommendations to leadership in relation to ongoing development needs, prioritization of process / quality changes, and publication of quality metrics.

Quality Programs

+ Outlines quality assurance procedures and policies

+ Oversees implementation of quality assurance procedures

+ Ensures the efficiency via quality inspections of customer interaction & process adherence

+ Identify and apply quality standards which lead to successful customer satisfaction

+ Evaluate outcomes of quality inspections and proposes corrective measures

+ Collaborate with leadership to ensure alignment with standard operating procedures and processes via regular quality assessments

+ Support the use of organizational change management methodology, Managed Change®. Partner with leadership on cross-functional Quality Assurance initiatives

Process Improvement & Process Maintenance

+ Identify and lead creation of new workflows, processes and other documentation for reference and training purposes. Maintain, revise and expand existing process documentation

+ Conduct and facilitate root cause analysis for quality, system, and customer issues; implement or recommend corrective / improvement actions

+ Facilitate process improvement efforts ranging from continuous improvement to process redesign using methodologies such as Lean, Six Sigma, reengineering, etc

+ Participate in or lead cross-functional and/or cross-divisional efforts to identify, document or improve processes - workflow, RACI, etc

+ Maintain inventory and prioritization of process improvement ideas

Reporting & Strategic Communication

+ Provide analytical and trend reporting

+ Prepares quality documentation and analytical reporting that capture/identify trends including but not limited to: process gaps, performance concerns, areas of excellence, and coaching effectiveness

+ Effective communication and interact with multiple teams and associates at all levels of the organization

+ Publish Quality Metrics in approved vehicle of communication via the approved frequency

EDUCATION and EXPERIENCE

Minimum Requirements

+ High School Diploma or GED

+ 5 plus years of Quality Assurance experience or related skillsets

+ In-depth knowledge of quality management system (QMS) procedures

+ Able to develop solutions in relation to Process Improvements

+ Able to develop Standard Operating Procedures

+ Excellent verbal and writing skills

+ High level of Attention to Detail

+ Excellent Business Communication Skills (verbal and written)

+ Demonstrate clear understanding of Billing & Call Center concepts and practices

+ Outstanding problem-solving and decision-making skills

+ High level of autonomy - Assignments are often self- initiated and self-supervised.

+ Proficient Use of Word, Excel, Outlook, Power Point, and Analytics tools

+ Ability to effectively manage and prioritization tasks and meet established deadlines

Preferred

+ Bachelor’s degree in Quality Assurance or related field

+ 7 plus years of Quality Assurance experience or related skillsets

+ Experience with quality analytics & publication methods

+ Ability to learn quickly and seek out new knowledge

+ Knowledge of multiple Quality Management Systems

Brand: Trustmark

Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

**For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune.** The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

**Position Purpose:** Perform various analysis and interpretation to link business needs and objectives for assigned function

+ Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of new systems

+ Identify and analyze user requirements, procedures, and problems to improve existing processes

+ Perform detailed analysis on assigned projects, recommend potential business solutions and assist with implementation

**Education/Experience:** Bachelor’s degree in related field or equivalent experience. 0-2 years of business process analysis or data analysis experience. Advanced knowledge of Microsoft Applications, including Excel and Access preferred. Project management experience preferred.

**Benefits and Payment Configuration:**

**Compliance Coding/Prepay Compliance (Payment Integrity):** Bachelor’s degree in related field or equivalent experience. 0-2 years of business process analysis (i.e. documenting business process, gathering requirements) or claims payment/analysis experience. Advanced knowledge of Microsoft Applications, including Excel and Access preferred.

**Provider Data:** Bachelor’s degree in related field or equivalent experience. 0-2 years of business process analysis (documenting business process, gathering requirements) experience in healthcare industry and/or working in a data driven environment. Advanced knowledge of Microsoft Applications, including Excel, Project, and Visio preferred. Knowledge of data migration, software enhancement/planning, and Agile preferred.

**Member & Provider Solutions:** Bachelor’s degree in related field or equivalent experience. 0-2 years of business process analysis (i.e. documenting business process, gathering requirements) experience in healthcare industry and/or customer service or enrollment functions. Advanced knowledge of Microsoft Applications, including Excel and Visio preferred. Knowledge of data integration, software enhancements/planning and Agile preferred. Experience managing projects with a high reliance on technology preferred.Pay Range: $25.97 - $46.68 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

**Legal Assistant (Management Analyst I)**

**Category:** Administration

**Main location:** United States, Arizona, Tucson

**Position ID:** J0424-1165

**Employment Type:** Full Time

**Position Description:**

CGI is one of the largest global IT companies, spread across 40 countries with endless opportunities to expand and grow. As a CGI Federal member, you have the opportunity to be a shareholder at CGI and join a family of 77,500 members.

CGI is one of the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. Our Federal National, Security and Justice (NSJ) Organization is growing, and we are looking for dedicated, highly motivated Legal Assistant’s (Management Analyst I) to join our team supporting a large government contract.

As a Legal Assistant the team supports the Department of Justice’s (DOJ) Executive Office of Immigration Review-Office of the Chief Immigration Judge (OCIJ), in a fast-paced environment located nationwide. The position is very administrative in nature and does require a lot of close interaction with the public, Court Administrators, and Judges.

As such, we’re a close-knit team that has access to global resources. At CGI, you’ll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers.

This position is located in Tucson, AZ.

Your future duties and responsibilities:

• Responds to inquiries in and out of the courtrooms

• Input case information in database management system

• Provides information to Judges, Court Administrator and Support Staff

• Communicates with the Department of Homeland Security, Corrections Department, USCIS and/or other agencies

• Answers and transfers telephone calls

• Review charging documents, schedule/reschedule cases, update CASE records, and update/maintain Records of Proceedings

• Run and maintain court calendars, prepare orders and hearing notices, process motions and legal correspondence

• Crafts written documents and prepares correspondence

• Processes and distributes mail, correspondence, memoranda, and other written material.

• Sorting and distribution of all Filings received by court

• Incoming and outgoing BIA/FOIA Receipts and Distribution

• Returned Mail Receipt/Processing/Distribution

• Motions and Applications data entry

• Processing/Distribution of daily filings

• Receipt/Distribution of E-33 forms

• Log in “Utilities” E33s of cases not yet received

• General Mail Receipt/Distribution to the staff/judges’ mailbox

• COVs intake and Distribution

• Outgoing USPS Mail and FED-X

• Assists Immigration Judges in court hearings with administrative duties, e.g., receive and distribute documents, print out judge’s orders, update CASE management system, etc.

• Covers front window lobby area (receives and greets visitors at the reception window, receives and assists public in the courtrooms)

• File ROPs and correspondence, retire closed cases to the Federal Records Center

• Prepare ROPs for attorney review

Required qualifications to be successful in this role:

High school diploma or equivalent.

• Any combination of related experience as an administrative assistant, paralegal, legal Secretary, program assistant or related field.

• Experience with various software, i.e., Windows XP, WordPerfect, MS Word, Lotus 1 2 3, Excel, and Quattro Pro.

• Excellent written and communications skills.

• Possible travel (depends on the needs of the business)

• Some bending and lifting WILL be required (lifting approximately 30 lbs. is required)

• Possible filing may be required.

• This is an encouraged 40-hour (Monday – Friday) work week position

• Ability to optimally complete a CGI Background Investigation to include, 50 State person of convicted crime, Education, Employment, Credit and Driving Records Checks to start employment.

• Be able to acquire and maintain a US Government Security Clearance (Moderate Risk

Public Trust) to start employment.

• Due to the nature of this government contract, US Citizenship is required.

This job description is not all inclusive, there may be other job responsibilities that may arise outside of what is listed above.

Hourly Rate: $17.56/hour

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.

At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:

Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

401(k) Plan and Profit Participation for eligible members

Additional benefits determined by your Service Contract Act:

Paid Time Off (PTO)

Paid Federal Holidays

Health & Welfare Benefits

Due to the nature of this government contract, US Citizenship is required.

\#CGIFederalJob

**Skills:**

+ Data Entry

+ Document Management

+ Information Management

+ Records Management

**What you can expect from us:**

**Together, as owners, let’s turn meaningful insights into action.**

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned** .

We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.