Law, Public Safety, Corrections & Security

Public Safety Telecommunicator Careers

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers.

A Day In The Life

Law, Public Safety, Corrections & Security Industry

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Salary Breakdown

Public Safety Telecommunicators

Average

$46,880

ANNUAL

$22.54

HOURLY

Entry Level

$36,610

ANNUAL

$17.60

HOURLY

Mid Level

$47,200

ANNUAL

$22.69

HOURLY

Expert Level

$60,130

ANNUAL

$28.91

HOURLY


Current Available & Projected Jobs

Public Safety Telecommunicators

52

Current Available Jobs

2,180

Projected job openings through 2030


Sample Career Roadmap

Public Safety Telecommunicators

Supporting Certifications

 Chandler-Gilbert Community College (MCCCD)

 Chandler-Gilbert Community College (MCCCD)

 Chandler-Gilbert Community College (MCCCD)

 Coconino Community College

 Estrella Mountain Community College

 Estrella Mountain Community College

 GateWay Community College (MCCCD)

 Glendale Community College (MCCCD)

 Glendale Community College (MCCCD)

 Glendale Community College (MCCCD)

 Mesa Community College (MCCCD)

 Mesa Community College (MCCCD)

 Mesa Community College (MCCCD)

 Paradise Valley Community College (MCCCD)

 Paradise Valley Community College (MCCCD)

 Paradise Valley Community College (MCCCD)


 Phoenix College (MCCCD)

 Phoenix College (MCCCD)

 Rio Salado College (MCCCD)

 Rio Salado College (MCCCD)

 Rio Salado College (MCCCD)

 Rio Salado College (MCCCD)

 Scottsdale Community College (MCCCD)

 South Mountain Community College (MCCCD)

 South Mountain Community College (MCCCD)

 South Mountain Community College (MCCCD)

Degree Recommendations


 Chandler-Gilbert Community College (MCCCD)

 Chandler-Gilbert Community College (MCCCD)

 Chandler-Gilbert Community College (MCCCD)

 Estrella Mountain Community College (MCCCD)

 Estrella Mountain Community College (MCCCD)

Top Expected Tasks

Public Safety Telecommunicators


Knowledge, Skills & Abilities

Public Safety Telecommunicators

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Public Safety and Security

KNOWLEDGE

Telecommunications

KNOWLEDGE

Administrative

KNOWLEDGE

English Language

SKILL

Active Listening

SKILL

Speaking

SKILL

Social Perceptiveness

SKILL

Critical Thinking

SKILL

Coordination

ABILITY

Oral Expression

ABILITY

Oral Comprehension

ABILITY

Speech Recognition

ABILITY

Problem Sensitivity

ABILITY

Selective Attention


Job Opportunities

Public Safety Telecommunicators

  • Telecommunications Supervisor
    Dignity Health    Prescott, AZ 86304
     Posted 1 day    

    **Overview**

    At **Dignity Health** , living our values means bringing passion into action every day. Dignity Health-Yavapai Regional Medical Center (https://www.yrmc.org/) **(DH-YRMC),** now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career.

    Our exceptional benefits package includes:

    + Competitive compensation

    + Flexible scheduling

    + Career growth opportunities

    + Tuition reimbursement

    + * Education Benefit

    + Relocation assistance for eligible positions

    What started as a simple community hospital, is today a state-of-the-art healthcare system with two acute care hospitals, a network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers.

    As you build your career at DH-YRMC, you’ll find Prescott is an inspiring place to live, work, and enjoy the outdoors.

    + It is an inviting community with bygone charm and modern amenities.

    + Local residents enjoy four spectacular seasons, while the area offers nearly year-round sunshine for any outdoor adventures.

    + The carefree, relaxed lifestyle offers short commute opportunities, so you can focus on your career and your family.

    **Dignity Health-Yavapai Regional Medical Center** extends this feeling with a strong sense of family, security, and belonging. Our compassion and commitment to quality care have earned awards, such as the Stroke Care Excellence Award (2022), Neuroscience Excellence Award (2021, 2020), and America’s 100 Best Hospitals for Stroke Care Awards (2020, 2021) and have placed us at the top of the charts in community and nationwide in healthcare. Come experience the incredible quality-of-life that Dignity Health-YRMC and Prescott have to offer! #hellohumankindness

    * Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Join our team at Dignity Health to take advantage of this amazing opportunity!

    **Responsibilities**

    Supervises telecommunications and PBX staff in performance of patient/customer service pager maintenance and programs. Supports and implements administrative policies and procedures. Develops and supervises performance of team members.

    **Qualifications**

    **Minimum**

    + Minimum of 3 years experience in related field required

    + High school Diploma or equivalent required

    **Preferred**

    + Supervisory experience strongly preferred

    + Bachelor's degree strongly preferred

    **Pay Range**

    $30.55 - $44.30 /hour

    We are an equal opportunity/affirmative action employer.


    Industry

    Health Sciences

    Employment Type

    Full Time

  • Telecommunications Transport Engineer
    WSP USA    Tempe, AZ 85282
     Posted 2 days    

    Great people. Great places. Great projects. kW Mission Critical Engineering, a WSP company, is a high-performance, fast-paced consulting engineering firm designing data centers and mission critical environments across the globe. We hire smart, responsive, team players to work in collaborative and mentoring office settings. Our mechanical, electrical, plumbing, fire protection, controls, telecommunications, and security building system designs keep many of the world’s top Fortune 100 financial, technology, enterprise, hyperscale, and colocation companies up and running 24 hours a day, 365 days a year.

    We work on innovative, award-winning, large-scale projects. We travel to construction sites to see our designs being built. As part of WSP, we are able to offer our employees increased professional development and career opportunities in addition to kW MCE’s office culture which is consistently recognized as one of the “Best Places to Work.” Join our great people at our great places designing great projects.

    This Opportunity

    kW Mission Critical Engineering, a WSP USA company, is currently initiating a search for a **Telecommunications Transport Engineer** to sit in any of our kW office **(Troy NY, New York, NY, Atlanta GA, Milwaukee WI, Tempe AZ or Herndon VA).** As a Telecommunications Designer with us, you will design Outside Plant Pathways and other building systems including MMR/IDF layouts, Cable Tray layouts, Wireless Access Point layouts, and structured Cabling infrastructure layout to support the Controls Network

    Your Impact

    + Work independently to perform a variety of BIM/CAD design assignments supporting multiple engineering disciplines

    + Produce accurate 2D drawings, 3D BIM Models using Revit or equivalent BIM program

    + Design low voltage systems for buildings including telecommunications systems, audio visual, security, and electrical/mechanical control integrations

    + Meet required schedules while producing quality work

    + Perform Quality Assurance/Quality Control of design packages

    + Perform design tasks for site and building technologies including telecommunications systems, audio visual, security, and control integrations

    + Independently support the team during design and construction stages of projects

    + Research & recommend fundamental components identified in designs

    + Develop equipment, conveyance and device layouts, floor plan, and riser diagrams

    + Prepare cable schedules and specifications

    + Perform construction administrations tasks

    + Survey and evaluate existing conditions

    + Work within multi-discipline project teams to develop drawing and specification documents for issuance to architects, contractors and building owners

    + Demonstrate significant understanding of the range of services provided by the kW MCE engineering and design teams & related practices

    + Implement best practice procedures

    + Integrate project requirements into mission critical facility designs

    + Attend and represent the Telecom discipline in internal and client facing meetings

    + Lead Telecom design team on projects

    + Mentor and lead junior designers

    Who You Are

    The ideal candidate is highly experienced in Revit and AutoCAD and has experience in information and communications technology. Strong communication skills, and an interest in liaising with internal and external design, client and construction team members are also necessary.

    **Required Qualifications**

    + 7+ years of experience designing low voltage systems for high performing commercial, industrial, or mission critical/data center buildings

    + Bachelor’s Degree or equivalent relevant work experience

    + Experience with applicable software packages including AutoCAD, Revit

    + Excellent verbal and written communication skills

    + Attention to detail, highly organized, self-starter?

    + Ability to travel to project sites

    + Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.

    **Preferred Qualifications :**

    + Mission Critical/Data Center experience

    + Experience with international projects

    + RCDD and/or DCDC certifications

    **About WSP**

    WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
    www.wsp.com

    WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

    At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

    WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

    The selected candidate must be authorized to work in the United States.

    **NOTICE TO THIRD PARTY AGENCIES:**

    WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.


    Employment Type

    Full Time

  • Senior Internal Communications Specialist
    NASCO    Phoenix, AZ 85067
     Posted 2 days    

    **Overview**

    Under general direction, the Sr. Internal Communications Specialist is responsible for developing strategic internal communication plans and programs and executes the communication deliverables. This will include the development of compelling messaging, share stories and creates opportunities for associates to live our values, be innovative and contribute to the organization's overarching goals. Additionally, this role is essential to crisis communications management, developing communications for internal events and other messaging as needed. The role partners with the Change Management team to develop communications that clearly articulate the why, what and how a change is occurring to increase end-user adoption and reduce resistance.

    **Responsibilities**

    + Leads or assists in the development and management of the company’s internal communications strategic roadmap and communication campaigns to engage employees and drive cultural change in alignment with the company’s brand and vision

    + Develop communications plans for various organizational changes, strategic initiatives, and employee engagement efforts

    + Support cultural and organizational changes by ensuring clarity and consistency of messaging and alignment with the change strategy to meet the business goals

    + Develop a deep understanding of the business to ensure communications strategies drive the right level of change

    + Write, edit and design best-in-class and engaging communications content, tailored for different stakeholders such as executive leadership, managers, employees,

    + Measure effectiveness of internal campaigns, content and channels; provide recommendations to leader to optimize communications process, planning, creation and assessment

    + Identify opportunities for creative and innovative approaches to communications that contribute to increased and sustained engagement. This may include enhancing existing and/or introducing new internal communication channels to reach the appropriate audience according to the stakeholder's needs

    + Identify and implement the best communications strategies for communications campaigns, including but not limited to the intranet, internal collaboration platforms, executive email communications and video-content management

    + Develop and maintain the Corporate Communications calendar to ensure that internal communications are timely, relevant and foster strong engagement and support company culture

    + Manage corporate crisis communications, developing crisis communications plan and delivering timely and relevant updates to employees and other key stakeholders

    + Assist in the planning, coordination, and execution of internal employee events as needed and appropriate

    **Qualifications**

    **Required Knowledge, Skills, and Abilities:**

    + Ability to successfully develop and execute communication strategies that support corporate change initiatives through effective and compelling communications/messaging

    + Strong interpersonal skills; team player with well-developed relationship-building skills

    + Excellent writer, editor and proofreader

    + Effective communicator— strong presentation skills

    + Demonstrated ability to simplify complex/complicated, technical messages into easy-to-understand language; able to craft a clear, compelling narrative from multiple views into one that aligns to the company vision while creating emotional connections

    + Able to analyze content and channel effectiveness

    + Ability to navigate complicated, sensitive situations with professionalism and ease

    + Strong project management skills, including time management, goal-setting, and prioritization.

    + Ability to take initiative, successfully handle and prioritize multiple effectively under pressure with competing deadlines

    + Ability to anticipate and be proactive on communication needs rather than defaulting to a reactive approach

    + Good problem-solving and critical thinking skill

    + Develop and implement crisis communication plans to effectively manage and mitigate potential issues and reputational risks during sensitive situations

    + Demonstrated ability to implement best practices, processes, and tools/templates to improve communication effectiveness

    + Highly proficient in Word, PowerPoint, SharePoint

    **Required Experience:**

    + Minimum 10 years of progressive experience with corporate communications or a similar role

    **Required Training, Certification and Education:**

    + Bachelor degree in Mass Communications, Marketing Communications, Corporate Communications, Journalism, English, Human Resources or related

    **Benefits and Perks:**

    + Work/Life Balance – NASCO helps you find success at the workplace, and at home

    + Matching 401(k)

    + Employee Recognition and Bonus Programs – When NASCO is successful so are our employees!

    + Tuition Assistance – Learn, develop, and grow… on our dime!

    + E-Learning – Comprehensive and current library of e-learning and performance support assets, available on demand and at no cost

    + Choice of Blue Cross Blue Shield Medical, Dental and Vision Plans

    + Company-funded spending/reimbursement accounts to help with out-of-pocket medical expenses

    + Wellness Program

    + 17 Days of Paid Time Off (PTO) per year – not including major holidays. That’s just starting out

    + Company discount plans on mobile, technology services, etc., to help you save money

    NASCO is an Equal Opportunity Employer/veterans/disability/race/color/religion/sex/sexual orientation/gender identity/national origin. Must have legal authority to work in the US

    _We will not accept applicants that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for employment._

    **Location** _US-GA-Atlanta | US-Home Office/ Remote_

    **\# Positions** _1_

    **Category** _Other - Other_

    **Travel Requirements** _0-20%_


    Employment Type

    Full Time

  • Dispatch Operator
    HonorHealth     PHOENIX, AZ 85067
     Posted 2 days    

    Overview Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary This entry level healthcare position supports hospital operations as a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of the hospital's first responder network. As needed, may also be required to work on-call. Keeps customer service as first priority in all interactions Answers and responds to internal, external and security dispatch call traffic Interacts with multiple software platforms to problem solve and serve callers needs Provides numbers, resources and/or information to callers of all types Completes documentation for all calls and service lines supported Alert and activates resources to emergency codes, security issues including staff and patient needs Covers the Customer Navigation Center’s phones after hours, nights, weekends and holidays Activates mass notification calls, paging on-call resources and locates other as needed assets Monitors surveillance cameras, child abduction, radio traffic, monitoring software for facilities, panic alarms etc. Maintains documentation for security tasks, deploys them to calls and tracks their movement Covers or takes call after hours for other service lines or call centers (Hope line, Cancer Center, Interpreters) Assists in training and precepting new staff Helps maintain department resources, service books, downtime resources and flip charts Qualifications Education High School Diploma or GED Required Experience Entry level position. Will provide on the job training Required


    Industry

    Health Sciences

    Employment Type

    Full Time

  • Dispatch Operator
    HonorHealth     PHOENIX, AZ 85067
     Posted 2 days    

    Overview Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary This entry level healthcare position supports hospital operations as a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of the hospital's first responder network. As needed, may also be required to work on-call. Keeps customer service as first priority in all interactions Answers and responds to internal, external and security dispatch call traffic Interacts with multiple software platforms to problem solve and serve callers needs Provides numbers, resources and/or information to callers of all types Completes documentation for all calls and service lines supported Alert and activates resources to emergency codes, security issues including staff and patient needs Covers the Customer Navigation Center’s phones after hours, nights, weekends and holidays Activates mass notification calls, paging on-call resources and locates other as needed assets Monitors surveillance cameras, child abduction, radio traffic, monitoring software for facilities, panic alarms etc. Maintains documentation for security tasks, deploys them to calls and tracks their movement Covers or takes call after hours for other service lines or call centers (Hope line, Cancer Center, Interpreters) Assists in training and precepting new staff Helps maintain department resources, service books, downtime resources and flip charts Qualifications Education High School Diploma or GED Required Experience Entry level position. Will provide on the job training Required


    Industry

    Health Sciences

    Employment Type

    Full Time

  • Dispatcher for Special Needs Passenger Drivers
    Wheels on Wheels    Goodyear, AZ 85338
     Posted 3 days    

    Company Overview:
    Wheels on Wheels LLC is a premier transportation service provider in Maricopa County, AZ, dedicated to offering
    compassionate and reliable transportation solutions to individuals with special needs. We pride ourselves on delivering
    exceptional service while ensuring the safety and comfort of our passengers.
    Employment Type: Full-Time and Part-Time
    Shifts: Flexible scheduling available for days, evenings, overnights, and weekends.
    Compensation:
    - Dispatchers: $18/hr
    - Drivers with minimum qualifications: $18/hr
    - Drivers with Basic Life Support certification: $19/hr
    - Drivers with EMT certification: $20/hr
    - Drivers with medical assistant certification: $21/hr
    Location: Goodyear, AZ in person, working from home not available.
    Join Our Team as a Dispatcher at Wheels on Wheels!
    At Wheels on Wheels, we're dedicated to putting the WOW in transportation for individuals using Walkers, Wheelchairs,
    Powerchairs, Stretchers, and ambulatory clients. We're currently seeking passionate individuals to join us in our mission.
    This opportunity requires excellent customer service skills to build trust with callers and confidently explain our services,
    ensuring they feel secure booking their trip with us.
    **Job Duties:**
    - Answer calls, respond to texts, and voicemail promptly.
    - Enter trip details accurately and quickly into dispatch software.
    - Coordinate transportation to meet service goals efficiently.
    - Cultivate strong business relationships with drivers and client contacts.
    - Monitor in-process and pending trips and adjust assignments to prevent delays.
    - Calculate offers to brokers and clients for special requests.
    - Uphold company values at all times.
    - Process invoices for billing clients.
    - Track and update driver credentialing.
    - Perform other administrative duties as required.
    **Skills:**
    - Ability to learn computer systems quickly.
    - Ownership mentality towards duties.
    - Independent problem-solving skills.
    - Proactive thinking with suggestions and solutions.
    - Strong organization and prioritization skills to meet deadlines and service standards.
    **Requirements:**
    - Prior experience as a Non-Emergency Medical Driver preferred but not required.
    - Previous experience in a medical facility preferred but not required.
    **Training Modules and Assessments:**
    Candidates must successfully complete the following training modules and assessments in English:
    - Conflict Resolution training
    - HIPAA (Health Insurance Portability and Accountability Act)
    - Fraud, Waste & Abuse
    - Neglect and Abuse recognition and reporting
    Join our team at Wheels on Wheels and become a part of an organization committed to providing exceptional
    transportation services while upholding the highest standards of customer care. Apply today to embark on a rewarding
    career journey with us!
    Immediate Benefits:
    - Sick Time accrual at 1 hr per 30 hrs worked.
    - Paid holidays, including Thanksgiving, Christmas, New Year's Day, and more.
    - Vision correction coverage up to $500.
    - Zander Identity theft protection.
    - Smart dollar financial app with bonus 401k amounts.
    Benefits starting the 1
    st of the month after 60 Days:
    - High Deductible HSA Medical, Dental, and Vision plans.
    - Employer contribution to HSA account.
    - Guideline 401k with employer match.
    - Guaranteed paid life insurance and optional additional coverage.
    - PTO accrued at 2% of hours, starting after 90 days.
    - Quarterly bonus potential up to 5% of total wages based on business profitability.
    This job is open to applicants with diverse backgrounds and experiences, including military veterans and those without a
    high school or college diploma and those with gaps in their work history.
    Join our team at Wheels on Wheels and make a meaningful impact in the lives of individuals with special needs. Apply
    now to become a valued member of our dedicated team! www.wheelsonwheelswow.com


    Seniority Level

    Entry (student)

    Industry

    Behavioral Science and Human Services

    Employment Type

    Full Time

  • Dispatcher
    ABM Industries    Phoenix, AZ 85067
     Posted 3 days    

    **Overview**

    **Benefit Information:**

    + ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2022/10/2023-Recruiting-Flyer-Frontline-10122022vEn.pdf)

    **_Description_**

    Reporting to the Operations Manager, the dispatcher is responsible for dispatching of Janitorial Operations to various locations throughout the terminal. Works under general supervision following clearly defined procedures and policies This individual provides extraordinary customer service to clients Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. The Dispatcher assigns individuals and teams to tasks and locations. Coordinates resources according to customer requests and general job demands. Communicates assignments to employees and enters assignment data in computer database.

    **_Essential Functions_**

    + Works under general supervision following clearly defined procedures and policies

    + This individual provides extraordinary customer service to clients

    + Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

    + The Dispatcher assigns individuals and teams to tasks and locations.

    + Coordinates resources according to customer requests and general job demands.

    + Communicates assignments to employees and enters assignment data in computer database.

    + Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress.

    + Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

    **_Responsibilities_**

    + Provides assistance, information and customer service as requested.

    + Schedules and dispatches employees, crews/teams, or equipment to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

    + Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.

    + Confers with supervising personnel to address questions, problems, and requests for service or equipment.

    + Monitors personnel and/or equipment locations and utilization to coordinate service to achieve optimal efficiency; ensures timely and efficient movement of resources

    + Oversees all communications within specifically assigned areas

    + Strictly adheres to all safety and regulatory compliance procedures

    + Miscellaneous duties as assigned

    **_Qualifications_**

    + Must be 18 years of age or older

    + Customer Service Experience

    + Dispatching Experience

    + 1 yr. of similar work experience

    + Must meet all requirements to receive approval for working in specific ATS environments (if applicable)

    Same Posting Description for Internal and External Candidates

    REQNUMBER: 83077

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


    Employment Type

    Full Time

  • Talking Stick Resort Amp - Command Center Dispatcher
    Live Nation    Phoenix, AZ 85067
     Posted 4 days    

    Job Summary:

    WHO ARE WE?

    Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

    Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

    WHO ARE YOU?

    Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

    THE JOB

    We are seeking a motivated and experienced individual to take on the Command Center Dispatcher at the venue. This position exercises responsibility for the command center functions and operations. This is an exempt role reporting to the General Manager of the venue.

    WHAT THIS ROLE WILL DO

    + Dispatch Coordination:

    + Dispatch of appropriate departments through the use of radio systems.

    + Communicate effectively with field personnel, providing essential information and instructions.

    + Resource Allocation:

    + Prioritize and allocate resources based on the nature of the incident.

    + Maintain accurate records of resource assignments and availability in dispatching software systems.

    + Communication:

    + Assist in ensuring proper communication between all entities. (Venue, 3rd party vendors, Public safety departments)

    + Technology Utilization:

    + Operate and utilize computer-aided dispatch (CAD) systems and other relevant technologies.

    + Maintain accurate and detailed records of all communications and actions taken during each emergency incident.

    + Emergency Call Handling:

    + In the event of an emergency, receive and respond to emergency and non-emergency calls from the public and other agencies.

    + Collaborate with venue/event personnel, law enforcement, fire departments, and other emergency services to ensure a coordinated response to emergency incidents.

    + Gather critical information to assess the nature and urgency of the situation.

    WHAT THIS PERSON WILL BRING

    + Experience as a command center dispatcher or in a related field.

    + Strong communication and interpersonal skills.

    + Ability to remain calm and focused in high-pressure situations.

    + Proficiency in computer-aided dispatch (CAD) systems and other relevant technologies.

    + Willingness to work in a 24/7 shift environment, including nights, weekends, and holidays.

    + Previous experience in a live events environment desired.

    EQUAL EMPLOYMENT OPPORTUNITY

    We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

    Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

    We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

    We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

    HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

    **Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of

    Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.

    About Us

    Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

    We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

    There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.


    Employment Type

    Full Time

  • Talking Stick Resort Amp - Command Center Dispatcher
    House of Blues    Phoenix, AZ 85067
     Posted 4 days    

    Job Summary:

    WHO ARE WE?

    Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

    Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

    WHO ARE YOU?

    Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

    THE JOB

    We are seeking a motivated and experienced individual to take on the Command Center Dispatcher at the venue. This position exercises responsibility for the command center functions and operations. This is an exempt role reporting to the General Manager of the venue.

    WHAT THIS ROLE WILL DO

    + Dispatch Coordination:

    + Dispatch of appropriate departments through the use of radio systems.

    + Communicate effectively with field personnel, providing essential information and instructions.

    + Resource Allocation:

    + Prioritize and allocate resources based on the nature of the incident.

    + Maintain accurate records of resource assignments and availability in dispatching software systems.

    + Communication:

    + Assist in ensuring proper communication between all entities. (Venue, 3rd party vendors, Public safety departments)

    + Technology Utilization:

    + Operate and utilize computer-aided dispatch (CAD) systems and other relevant technologies.

    + Maintain accurate and detailed records of all communications and actions taken during each emergency incident.

    + Emergency Call Handling:

    + In the event of an emergency, receive and respond to emergency and non-emergency calls from the public and other agencies.

    + Collaborate with venue/event personnel, law enforcement, fire departments, and other emergency services to ensure a coordinated response to emergency incidents.

    + Gather critical information to assess the nature and urgency of the situation.

    WHAT THIS PERSON WILL BRING

    + Experience as a command center dispatcher or in a related field.

    + Strong communication and interpersonal skills.

    + Ability to remain calm and focused in high-pressure situations.

    + Proficiency in computer-aided dispatch (CAD) systems and other relevant technologies.

    + Willingness to work in a 24/7 shift environment, including nights, weekends, and holidays.

    + Previous experience in a live events environment desired.

    EQUAL EMPLOYMENT OPPORTUNITY

    We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

    Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

    We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

    We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

    HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

    **Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of

    Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.

    About Us

    Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

    We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

    There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.


    Employment Type

    Full Time

  • Telecommunications Designer
    WSP USA    Tempe, AZ 85282
     Posted 4 days    

    Great people. Great places. Great projects. kW Mission Critical Engineering, a WSP company, is a high-performance, fast-paced consulting engineering firm designing data centers and mission critical environments across the globe. We hire smart, responsive, team players to work in collaborative and mentoring office settings. Our mechanical, electrical, plumbing, fire protection, controls, telecommunications, and security building system designs keep many of the world’s top Fortune 100 financial, technology, enterprise, hyperscale, and colocation companies up and running 24 hours a day, 365 days a year.

    We work on innovative, award-winning, large-scale projects. We travel to construction sites to see our designs being built. As part of WSP, we are able to offer our employees increased professional development and career opportunities in addition to kW MCE’s office culture which is consistently recognized as one of the “Best Places to Work.” Join our great people at our great places designing great projects.

    This Opportunity

    kW Mission Critical Engineering, a WSP USA company, is currently initiating a search for a **Telecommunications Designer** to sit in any of our kW office **(Troy NY, New York, NY, Atlanta GA, Milwaukee WI, Tempe AZ or Herndon VA).** As a Telecommunications Designer with us, you will design Outside Plant Pathways and other building systems including MMR/IDF layouts, Cable Tray layouts, Wireless Access Point layouts, and structured Cabling infrastructure layout to support the Controls Network

    Your Impact

    + Work independently to perform a variety of BIM/CAD design assignments supporting multiple engineering disciplines

    + Produce accurate 2D drawings, 3D BIM Models using Revit or equivalent BIM program

    + Design low voltage systems for buildings including telecommunications systems, audio visual, security, and electrical/mechanical control integrations

    + Meet required schedules while producing quality work

    + Perform Quality Assurance/Quality Control of design packages

    + Perform design tasks for site and building technologies including telecommunications systems, audio visual, security, and control integrations

    + Independently support the team during design and construction stages of projects

    + Research & recommend fundamental components identified in designs

    + Develop equipment, conveyance and device layouts, floor plan, and riser diagrams

    + Prepare cable schedules and specifications

    + Perform construction administrations tasks

    + Survey and evaluate existing conditions

    + Work within multi-discipline project teams to develop drawing and specification documents for issuance to architects, contractors and building owners

    + Demonstrate significant understanding of the range of services provided by the kW MCE engineering and design teams & related practices

    + Implement best practice procedures

    + Integrate project requirements into mission critical facility designs

    + Attend and represent the Telecom discipline in internal and client facing meetings

    + Lead Telecom design team on projects

    + Mentor and lead junior designers

    Who You Are

    The ideal candidate is highly experienced in Revit and AutoCAD and has experience in information and communications technology. Strong communication skills, and an interest in liaising with internal and external design, client and construction team members are also necessary.

    **Required Qualifications**

    + 7+ years of experience designing low voltage systems for high performing commercial, industrial, or mission critical/data center buildings

    + Bachelor’s Degree or equivalent relevant work experience

    + Experience with applicable software packages including AutoCAD, Revit

    + Excellent verbal and written communication skills

    + Attention to detail, highly organized, self-starter?

    + Ability to travel to project sites

    + Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.

    **Preferred Qualifications :**

    + Mission Critical/Data Center experience

    + Experience with international projects

    + RCDD and/or DCDC certifications

    **About WSP**

    WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
    www.wsp.com

    WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

    At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

    WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

    The selected candidate must be authorized to work in the United States.

    **NOTICE TO THIRD PARTY AGENCIES:**

    WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.


    Employment Type

    Full Time


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