Azpipeline_org

Hospitality & Tourism

Reservation and Transportation Ticket Agents and Travel Clerks

Make and confirm reservations for transportation or lodging, or sell transportation tickets.

Salary Breakdown

Reservation and Transportation Ticket Agents and Travel Clerks

Average

$37,900

ANNUAL

$18.22

HOURLY

Entry Level

$25,160

ANNUAL

$12.1

HOURLY

Mid Level

$37,660

ANNUAL

$18.11

HOURLY

Expert Level

$50,160

ANNUAL

$24.12

HOURLY


Current Available & Projected Jobs

Reservation and Transportation Ticket Agents and Travel Clerks

9

Current Available Jobs

6,250

Projected job openings through 2024


Sample Career Roadmap

Reservation and Transportation Ticket Agents and Travel Clerks

Job Titles

Entry Level

JOB TITLE

Ticket Agent

Mid Level

JOB TITLE

Travel Consultant

Expert Level

JOB TITLE

Manager


Top Expected Tasks

Reservation and Transportation Ticket Agents and Travel Clerks


Knowledge, Skills & Abilities

Reservation and Transportation Ticket Agents and Travel Clerks

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Public Safety and Security

KNOWLEDGE

Transportation

SKILL

Active Listening

SKILL

Speaking

SKILL

Service Orientation

SKILL

Social Perceptiveness

SKILL

Reading Comprehension

ABILITY

Oral Expression

ABILITY

Speech Recognition

ABILITY

Speech Clarity

ABILITY

Oral Comprehension

ABILITY

Written Comprehension


Job Opportunities

Reservation and Transportation Ticket Agents and Travel Clerks

  • Inbound Reservations Agent (seasonal) - Central Reservations
    ARAMARK    Phoenix, AZ 85067
     Posted about 3 hours    

    The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://careers.aramark.com or connect with us on Facebook, Instagram and Twitter.

    **Description**

    **Position Summary:**

    Inbound Reservations Sales Agents assist our valued guests with booking new lodging, tour and activity reservations. They also handle general customer inquiries and provide extraordinary, world-class service. Successful agents excel at building rapport, are knowledgeable about our destinations, and generate excitement for visiting our breath-taking properties.

    **Essential Functions:**

    + Process all reservation requests, changes and cancellations according to established policies and procedures

    + Utilize approved telephone etiquette and Quality Assurance procedures while maintaining a positive and professional demeanor at all times.

    + Maintain product knowledge through the effective use of SMS HOST, documented reference materials, ARAMARK Leisure websites, and ARAMARK Leisure intranet site.

    + Quote accurate rates and inventory availability.

    + Suggest alternatives to guests when inventory or rate related events inhibit a guest from making a buying decision.

    + Utilize up-selling techniques whenever possible to achieve the highest average rate possible.

    + Meet or exceed established monthly and annual sales targets

    + Create, maintain, and keep accurate customer records within the client data system

    + Communicate professionally at all times to current and prospective guests and clients

    + Communicate regularly and work cohesively with direct Supervisor and CRES leadership team to ensure the highest level of sales conversion, customer service and effectiveness exists.

    **Qualifications**

    + Ability to work well under pressure in a fast paced environment

    + The ability to stimulate and motivate others while being aware of and responsive to their needs and concerns

    + Possess a persuasive, "selling" (rather than "telling") communication style

    + Socially focused and possesses a "how can I help you?" demeanor

    + Are passionate about delivering quality service and making a difference in the guest experience

    + Professional and polished demeanor with a positive, upbeat, and friendly personality

    + Friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, the company's customers, or all of the above.

    + Ability to focus attention on guest needs, remaining calm and courteous at all times

    + Have excellent problem solving and negotiation skills

    + Possess above average communication skills

    + Excellent attendance and reliable

    + Can learn quickly and adapt to change in a fast-paced, high performance driven culture

    + Possess strong computer skills; Microsoft Outlook and internet browser proficient

    + Possess a high school diploma or GED equivalent

    + Ability to work cohesively as part of a team

    + Must be flexible to work any shift assigned between 7am - 7pm, 7 days per week, including weekends, holidays and overtime as needed.

    + Previous hospitality or call center environment is preferred.

    + Must be able to type 25 words per minute or more

    **Equipment Used:**

    + Computer (excel, word), ten-key adding machine, fax machine, copy machine

    **Travel Requirements:**

    + Little or No Travel (>10%)

    **Lifting Requirements:**

    + SEDENTARY - Lifting up to 10 pounds maximum and occasionally lifting and/or carrying small items (files, manuals, binders)

    **Physical Requirements:**

    + BENDING OCCASIONAL

    + KEYING FREQUENT

    + HEARING CONSTANT

    + REACHING OCCASIONAL

    + SEEING CONSTANT

    + SPEAKING CONSTANT

    + STANDING OCCASIONAL

    + WALKING OCCASIONAL

    + LIFTING OCCASIONAL

    Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

    Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.


    Employment Type

    Full Time

  • Room Reservationist $15.50/hr plus incentive
    Aimbridge Hospitality    Sedona, AZ 86336
     Posted 3 days    

    The Room Reservationist is responsible for handling reservations in a friendly and efficient manner and quoting available rates to maximize room revenue and average rate according to Aimbridge Hospitality standards. He/she is also responsible for participating in the monthly Rooms Merchandising meeting.

    QUALIFICATIONS:

    + College course work in related field helpful.

    + Experience in a hotel or a related field required.

    + High School diploma or equivalent required.

    + Must be able to convey information and ideas clearly.

    + Must be able to evaluate and select among alternative courses of action quickly and accurately.

    + Must work well in stressful high pressure situations.

    + Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.

    + Must be able to work with and understand financial information and data and basic arithmetic functions.

    + Must maintain composure and objectivity while under pressure.

    RESPONSIBILITIES:

    + Approach all encounters with guests and employees in a friendly service oriented manner.

    + Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

    + Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working.

    + Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

    + Maintain a warm and friendly demeanor at all times.

    + Answer all incoming calls promptly in a friendly efficient and courteous manner.

    + Be able to answer guest inquiries about hotel services facilities and hours of operation.

    + Book room reservations while focusing on maximizing room revenue and average rate using standard company rate quoting scenario at all times.

    + Communicate and work closely with the Sales Department concerning group bookings.

    + Continually update Central Reservations on rates and availability maintain availability calendar and communicate all relevant information to the operations staff.

    + Maintain accurate files and reports.

    + Handle all special reservations to include V.I.P. reservations packages and discounts.

    + Compile and input all necessary information for the required Rooms Merchandising meetings.

    + Promptly efficiently and accurately book and block rooms using Aimbridge Hospitality guidelines for Group Rooming Lists and Booking Agreements.

    + Attend Rooms Merchandising meetings and give input on trends and opportunities to maximize revenue.

    + Employees must at all times be friendly helpful and courteous to guests managers and all their fellow employees.

    + Complete forecasts as required by management.

    + Monitor daily sales activity and alert Reservations Manager and/or Guest Services Manager of sold out nights group ceiling status and possible problem situations.

    + Perform any other duties as requested by management.

    + Attend meetings as required by management.

    + Be able to perform all duties of Reservations Agent and assist as needed at front desk.

    Our Resort

    L'Auberge de Sedona is the luxury, four-star resort that our guests seek out. Situated on the banks of Oak Creek in the heart of Sedona’s famed Red Rock country, L’Auberge de Sedona is a place where guests celebrate, connect, heal, and relax. Taking inspiration from the resort’s location on Oak Creek, L'Auberge de Sedona has 62 luxury cottages and 21 lodge-style guest rooms allowing for a “resort within a resort” experience or tranquil seclusion. Guests of our Sedona, AZ luxury resort don’t have to go far to experience what’s recognized as “One of the Top Ten Restaurants in the Southwest” by Condé Nast Traveler at the resort’s on-property restaurants, Cress on Oak Creek and Etch Kitchen & Bar, or experience true rejuvenation at the L’Apothecary Spa.

    As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

    After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

    + Now offering Daily Pay! Ask your Recruiter for more details

    + Medical, Dental, and Vision Coverage

    + Short-Term and Long-Term Disability Income

    + Term Life and AD&D Insurance

    + Paid Time Off

    + Employee Assistance Program

    + 401k Retirement Plan

    Job ID: 2021-73387

    Full-Time/Part-Time: Full-Time

    Street: 301 Lauberge Ln


    Employment Type

    Full Time

  • Reservationist
    Transdev    Gilbert, AZ 85295
     Posted 15 days    

    **Overview**

    Takes customer calls and schedules customer rides using a computerized scheduling system. Creates daily manifests for paratransit drivers based on customer demands.

    **$500 Sign-on bonus/$500 referral bonus**

    Transdev is hiring immediately for Reservationists in Gilbert, AZ!

    Starting pay is $14.00/hr

    **Responsibilities**

    + Answers customer calls and inputs all customer rides using a computerized scheduling system.

    + Enters new customer information or changes into the system

    + Provides customer service with late vehicle service, verifying “No Shows” and assisting riders with resolving service related complaints

    + Creates daily manifests for paratransit drivers based on customer demands.

    + Monitors efficiencies of manifests to ensure that routes are logical and efficient based on customer needs.

    + Maintains a clean and well-organized work area

    Other duties as required.

    **Qualifications**

    **Education, Licensing, and Certifications** :

    + High school diploma or equivalent, such as GED, required

    **Experience:**

    + 1 year or more of customer service experience preferred.

    **Skills and Knowledge Required:**

    + Ability to read, comprehend and understand maps

    + Ability to read, understand, interpret, and explain transit system operating rules, regulations, policies, phases and routes

    + Basic math, writing, and computer skills

    + Ability to communicate via telephone with clear speech and a pleasant phone manner

    Travel requirement (as a percent): <5% for occasional meetings

    **Pre-Employment Requirements:**

    + Must submit to drug testing and a background check

    **Physical Requirements:**

    + Must be able to work shifts or flexible work schedules as needed.

    + 100% of work is accomplished indoors and in air conditioned or well ventilated facilities.

    + Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.

    + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

    **About Transdev:**

    Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.www.transdevna.com

    _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified._

    _The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._

    _Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law._

    _EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm\_

    _Drug free workplace_

    _If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check._

    **Job Locations** _USA-AZ-Gilbert_

    **Posted Date** _21 hours ago_ _(11/22/2021 4:47 PM)_

    **_Requisition ID_** _2021-20435_

    **_Position Category_** _Customer Service/Call Center/Dispatch/Reservationist/Scheduler_

    **_Internal Reference_** _549_

    **_Company/Division_** _Transdev Services_


    Employment Type

    Full Time

  • Reservation Agent
    Fairmont    Scottsdale, AZ 85258
     Posted 18 days    

    Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Royal Service Agent, effective and engaging communication is the key when speaking to fellow Colleagues and Guests. What’s in it for you:

    + Employee benefit card offering discounted rates in Accor worldwide for you and your family

    + Career development and growth with national and international opportunities

    + Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and RIISE

    What you will be doing:

    Reporting to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following:

    + Consistently offer professional, friendly and engaging service

    + Proudly promote the hotel facilities, looking for opportunities to enhance and add a personalized experience

    + Processing all external and internal calls by redirecting calls or directly assisting the caller

    + Answer email and KIPSU inquiries in a timely manner

    + Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering

    + Maintaining accurate records of guest calls to maintain data integrity

    + Assist guests regarding hotel facilities in an informative and helpful way

    + Follow department policies, procedures and service standards

    + Liaise with Sales and other departments as required

    + Understanding of the hotel’s emergency procedures and dispatching as required

    + Follow all safety policies

    + Other duties as assigned

    Your experience and skills include:

    + Proficient in the English language (verbal & written), second language is an asset

    + Previous customer related experience an asset

    + Must possess outstanding guest services skills and sophisticated verbal communication skills

    + Computer literate in Microsoft Window applications required

    + Prior experience working with Opera or a related system an asset

    + Strong interpersonal and problem solving abilities

    + Highly responsible & reliable

    + Ability to work well under pressure in a fast paced environment

    + Ability to work cohesively with fellow colleagues as part of a team

    + Flexibility to work weekends and holidays as needed

    + Ability to focus attention on guest needs, remaining calm and courteous at all times

    Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

    Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

    Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


    Employment Type

    Full Time

  • Reservation Agent (Part time)
    U-Haul    Surprise, AZ 85379
     Posted 21 days    

    Location:

    13440 W Bell Rd, Surprise, Arizona 85378 United States of America

    U-Haul is looking for a personable, courteous, and professional Reservation Agent to work in our regional marketing office to assist customers with assigning reservations for and assisting customers with U-Haul Trucks, Trailers, U-Boxes, towing, and other related rental services.

    U-Haul offers its Reservation Agents:

    + Career stability

    + Opportunities for advancement

    + Health insurance & Prescription plans if eligible

    + Paid holidays, vacation, and sick days if eligible

    + Life insurance

    + MetLaw Legal program

    + MetLife auto and home insurance

    + Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

    + 401k and Employee Stock Ownership Plan

    + 24-hour physician available for kids

    + Dental & Vision Plans

    + Subsidized gym/fitness membership if eligible

    + Business and travel insurance

    + YouMatter EAP

    + LifeLock Identity Theft Protection

    + Critical Illness/Group Accident Insurance

    Reservation Agent Responsibilities:

    + Direct incoming U-Haul equipment to rental facilities to fill every confirmed reservations

    + Assist in controlling rental equipment inventories within the assigned marketing company geographic area

    + Update, review, and audit inventory reports

    + Answer customer inquiries

    + Assist centers and dealers with reservations and additional tasks

    + Schedule U-Box routes for customers in local area

    Minimum Qualifications:

    + High School Diploma or equivalent

    + Working knowledge of office equipment such as multi-line phones, phone etiquette, Word, and email.

    + Customer service experience

    AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable state law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products. By continuing with this application, you are indicating that, if hired, you consent to nicotine screening in the future. This policy will not apply to team members hired before February 1, 2020.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

    Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.


    Employment Type

    Full Time

  • Corporate Reservation Agent (Part Time) Work From Home
    U-Haul    Phoenix, AZ 85067
     Posted 21 days    

    Location:

    2727 N Central Ave, Phoenix, Arizona 85004 United States of America

    If you are self-motivated and enjoy a fast-paced environment where you have the opportunity to learn and grow, then a job as a U-Haul contact center agent might be for you. Start helping customers as soon as the first week after self-paced and instructor-led education and participate in professional development with weekly coaching and ongoing education. This is a part-time position and is 100% work from home – perfect for students and teachers, or someone looking for a second job!

    Contact Center agents take back-to-back, incoming calls from customers who need help with U-Haul products and services. Primary duties include:

    + Assisting customers with quoting rental rates, sales and earning new business.

    + Providing customer service to existing business, such as making changes to reservations, answering questions, helping with customer concerns, and taking storage payments.

    Contact Center Team members ...

    + Follow specific methods and procedures while assisting the customer.

    + Master required scripts and customer advisements.

    + Provide excellent customer service.

    + Use good time management practices.

    + Work well with others and are a team player.

    This job might be for you if:

    + You enjoy helping people and problem-solving.

    + You like a fast pace starting day one and staying busy every day.

    + You enjoy working closely with your manager and receiving daily feedback.

    + You are comfortable learning and using multiple computer programs.

    U-Haul offers its Contact Center Agents:

    + Hourly base, plus sales commissions. Hourly pay $14.00 per hour!

    + Work from home Contact Center career path available

    + Part-time benefits include: Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan

    Minimum Qualifications:

    + Proficient keyboarding and computer skills.

    + Ability to navigate and use multiple computer programs at once.

    + Excellent verbal communication and listening skills.

    + Clear speaking voice.

    + General knowledge of U.S. geography.

    + Willingness to incorporate feedback to constantly improve performance.

    + You must have a quiet, private work area.

    + Ability to meet all technical requirements

    Training and Education Explained:

    + Fast-paced, hands-on education working with your manager from day one.

    + Self-paced education at our very own U-Haul University online.

    + Learn and begin performing some of your job duties with customers the first week.

    + Build on your skill-set through on-the-job, continued education.

    + Begin performing additional job duties with the customer as you learn them.

    Scheduling Requirements

    + Total number of hours scheduled each week will be based on business need.

    + Be available to work between

    + 9:30 A.M. - 7:30 P.M. (all in Arizona time).

    + We need you to work every Saturday. If you want to work both Saturday and Sunday that’s great!

    + Working holidays is required. We are open and customers need our help.

    A note about how we schedule: Availability to work that aligns with the business need may increase the opportunity to be scheduled more hours. We pride ourselves on being flexible with schedules, especially for students and teachers. However, if availability to work does not align with the needs of the business the result may be less hours scheduled.

    The following is required to work from home:

    + You must have a quiet, private work area.

    + Dependent and child-care arrangements must be made as if you were working at a U-Haul site.

    + All work duties including education must be performed at your home address.

    + If you want to switch or substitute computers at any time, manager approval is required in advance.

    The following technical requirements must be met to work from home:

    *Computer requirements and internet speed will be verified as part of the interview process.

    + Have a non-wireless USB headset with a microphone.

    + Have a web cam for use interacting with your manager. Not for use with customers.

    + Have minimum Internet speed requirements: 10MB down / 5MB up.

    + Check your Internet speed at http://uhaul.speedtestcustom.com/.

    + Be sure to click the dropdown menu below the GO button and choose any server in Phoenix, AZ.

    + Windows or Mac OS allowed;

    + If Windows then Windows 10 is required.

    + If Mac then Mojave or newer is required.

    + Minimum RAM requirements: 8GB of RAM or greater.

    + Minimum processor requirement for Windows OS: CPU score of 2000 or greater.

    + To find processor name - right click on Windows logo (lower left corner home screen) and select ‘System’.

    + Go to this website. https://www.cpubenchmark.net/cpu\_list.php

    + Type name of your processor in the space provided (do not copy/paste).

    + The number in the first column is the CPU mark (this is your CPU or processor score).

    + Minimum processor requirement for Mac: Core i5 processor or greater.

    + To find processor name - open Apple menu and click About This Mac then click System Report.

    + Windows OS Users should have the following installed:

    + Adobe Reader (set to default PDF viewer). Important: If new install uncheck the option to install McAfee anti-virus.

    + Web browsers: Internet Explorer, Google Chrome, and Microsoft Edge (Internet Explorer is preferred).

    + Mac OS Users should have the following installed:

    + MacOS Preview (should be pre-installed on Mac OS).

    + Web browsers: Firefox, Safari, and Google Chrome (Chrome is preferred).

    + Once hired install and use the required Company software including a Company provided anti-virus software.

    + Use of a Wi-Fi is permitted if it meets all security-related criteria. If security requirements are not met and/or Wi-Fi is determined to cause tech difficulty a hard-wired connection will be required.

    The following are not permitted when working from home due to compatibility, performance, security, or other concerns:

    + A wireless or non-USB headset.

    + A PC/laptop or Internet that does not meet requirements.

    + Mobile hot-spot, tethering, satellite Internet or similar.

    + Using a Proxy server or third-party network.

    + Compute stick or similar device.

    + Windows: XP, 7 or 8, and Vista operating systems.

    + Mac: High Sierra or older operating systems.

    + Rental, rent-to-own or public computer/laptop.

    + Working in a public place or using public Internet.

    + Unsecure Wi-Fi / Wi-Fi not managed by the team member.

    + Running non-work-related programs while working.

    + Having any other anti-virus installed/in use on your computer while working other than the Company provided antivirus

    AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable state law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products. By continuing with this application, you are indicating that, if hired, you consent to nicotine screening in the future. This policy will not apply to team members hired before February 1, 2020.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

    Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.


    Employment Type

    Full Time

  • Lead Restaurant Reservations Agent
    Fairmont    Scottsdale, AZ 85258
     Posted 21 days    

    Lead Restaurant Reservations Agent

    You are the beginning of an exceptional guest experience. As a Restaurant Reservations Coordinator, you will make our guests feel welcome and reflect the exceptional dining experience to come when they arrive!

    What is in it for you:

    + Be a part of a large scale, fast paced food and beverage operation

    + Work in tandem with multiple restaurants, each with a unique cuisine

    + Collaborate with an innovative team to enhance the guest experience

    + Employee benefit card offering discounted rates in Accor worldwide

    + Learning programs through our Academies

    + Opportunity to develop your talent and grow within your property and across the world!

    + Ability to make a difference through our Corporate Social Responsibility activities

    What you will be doing:

    + Consistently offer exceptional, friendly and engaging service

    + Ensure the best selection for the guest and ensure revenue is maximized through suggestive selling techniques

    + Recommend property dining outlets and assist guests with information and special requests

    + Book restaurant reservation requests, facilitate taking guest room delivery orders, and input information accurately into the proper systems

    + Communicate in a clear and effective manner

    Your experience and skills include:

    + Guest focused personality is essential; experience is an asset

    + Prior experience working with point of sale systems, booking platforms, and Microsoft Office

    + Strong interpersonal and problem solving abilities

    + Fluent in English; additional languages are a plus

    Your team and working environment:

    + To be a member of the Restaurant Reservation team it requires our colleagues to be dynamic and adaptable. It is necessary to perform in a calm demeanor in a fast paced environment. A passion for food and beverage, product knowledge, high efficiency and appreciation for providing 5 Diamond service is the foundation for your success.

    Our commitment to Diversity & Includsion:

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


    Employment Type

    Full Time

  • Reservationist
    Transdev Services, Inc    Gilbert, AZ 85233
     Posted 23 days    

    Transdev is hiring immediately for reservationists in Gilbert, AZ. Takes customer calls and schedules customer rides using a computerized scheduling system. Creates daily manifests for paratransit drivers based on customer demands. Investigates, resolves, documents, and responds promptly to basic customer complaints and positive feedback in accordance with company policies and procedures. Schedule will include working weekends.
    Starting pay $14.00/hr
    Responsibilities:
    Answers customer calls and inputs all customer rides using a computerized scheduling system; enters new customer information or changes into the system
    Provides customer service with late vehicle service, verifying “No Shows” and assisting riders with resolving service related complaints
    Receives customer inquiries and complaints; answers questions and provides information about services; resolves customer inquiries relating to transportation; communicates resolution to customers
    Creates daily manifests for paratransit drivers based on customer demands.
    Monitors efficiencies of manifests to ensure that routes are logical and efficient based on customer needs.
    Clearly and accurately documents issues.
    Maintains a clean and well-organized work area

    Other duties as required.


    Seniority Level

    Entry (student)

    Industry

    Transportation, Logistics & Distribution

    Employment Type

    Full Time

  • RESERVATION AGENT (FULL-TIME)
    Hyatt Hotels    Scottsdale, AZ 85253
     Posted about 1 month    

    The Reservation Agent primary responsibility is to handle guest room reservation requests for the hotel, provide guest with hotel facility information and answer questions relating to the hotel and local area. Must be able to type 35 wpm and have excellent communication skills.

    Why Work at Andaz Scottsdale Resort and Bungalows?

    Enjoy free meals in our colleague cafe

    Discounted & Complimentary Hotel Room Nights

    Medical Dental and Vision Insurance (Full-time colleagues)

    Retirement savings plan

    Excellent training and professional development

    Opportunities to work around the world with Hyatt Hotels and Resorts

    Tuition reimbursement, up to $1,000 a year!


    Industry

    Hospitality & Tourism

    Employment Type

    Full Time


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