Azpipeline_org

Retail, Sales & Marketing

Market Research Analysts and Marketing Specialists

Research market conditions in local, regional, or national areas, or gather information to determine potential sales of a product or service, or create a marketing campaign.

Salary Breakdown

Market Research Analysts and Marketing Specialists

Average

$63,600

ANNUAL

$30.58

HOURLY

Entry Level

$42,780

ANNUAL

$20.57

HOURLY

Mid Level

$61,020

ANNUAL

$29.34

HOURLY

Expert Level

$79,260

ANNUAL

$38.10

HOURLY


Current Available & Projected Jobs

Market Research Analysts and Marketing Specialists

914

Current Available Jobs

13,790

Projected job openings through 2024


Sample Career Roadmap

Market Research Analysts and Marketing Specialists

Job Titles

Entry Level

JOB TITLE

Analyst

Mid Level

JOB TITLE

Specialist

Expert Level

JOB TITLE

Manager

Degree Recommendations





 Northern Arizona University



Top Expected Tasks

Market Research Analysts and Marketing Specialists


Knowledge, Skills & Abilities

Market Research Analysts and Marketing Specialists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

English Language

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Administration and Management

KNOWLEDGE

Sales and Marketing

KNOWLEDGE

Computers and Electronics

SKILL

Reading Comprehension

SKILL

Active Listening

SKILL

Complex Problem Solving

SKILL

Writing

SKILL

Speaking

ABILITY

Written Comprehension

ABILITY

Written Expression

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Deductive Reasoning


Job Opportunities

Market Research Analysts and Marketing Specialists

  • Senior Product Marketing Manager, Self Serve Education - Slack
    Salesforce.com, Inc    Phoenix, AZ 85067
     Posted about 3 hours    

    _To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._

    **Job Category**

    Marketing

    **Job Details**

    As companies around the world consider the implications of hybrid working models, Slack is uniquely positioned to lead the way to be their digital HQ. We’re hiring a Senior Product Marketing Manager to play a critical and strategic role in our self-service marketing funnel. This is an exciting opportunity to be a part of Slack’s core growth engine and guide new teams through their journey to successfully adopt Slack within their organizations.

    We’re seeking a natural storyteller who will own our educational strategy for each stage of the self-serve customer journey. You’ll partner closely with research, product, and analytics teams to define priority segments and identify education gaps in the customer journey. You’ll experiment with different content and formats to help users understand the value of Slack and how it can transform the way that they work. You’ll partner with growth marketing on distribution strategy to show this education to the right users at the right time.

    You have a passion for navigating ambiguity, crafting messaging, driving clarity, and influencing strategy. You demonstrate a collaborative spirit, strong leadership, storytelling, and interpersonal and analytical skills. You know how to adapt quickly, optimize for learning at every step, and evaluate tradeoffs.

    Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

    **What you’ll be doing:**

    + Deeply understand the audience and experience of new teams signing up for Slack and onboarding

    + Identify education gaps and create educational strategy for self-serve audience and get buy-in from all cross-functional stakeholders

    + Create on-brand, best in class content and educational materials, tailored to appropriate customers and effectively build campaigns to learn what drives best comprehension with each type of audience

    + Partner with growth marketing and product to operationalize and test education across all touchpoints in the user journey

    + Monitor and optimize content and educational materials to achieve activation and adoption metrics and pivot as needed

    **What you should have:**

    + 6-8+ years of relevant experience in product marketing, lifecycle marketing, content marketing or growth marketing in a B2B SaaS environment

    + A love for storytelling in a simple, thoughtful, and visual manner

    + Exceptional written and verbal communication skills: you have experience developing narratives and persuading people to try something new

    + Ability to connect technical concepts with user value and express it succinctly

    + Willingness to roll up your sleeves to build externally-facing assets and internal deliverables

    + Test & learn mindset, lean on data and experimentation to make decisions and inform strategies

    + Prior experience working at product-led growth organizations and/or freemium business models

    + Passionate about the Slack brand and product

    + BA/BS degree

    For Colorado-based roles: Minimum annual salary of $99,200. You may also be entitled to receive bonus, restricted stock units, and benefits.

    **Accommodations**

    If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

    **Posting Statement**

    At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

    Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

    Salesforce welcomes all.

    Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

    Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

    Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

    There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

    We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.


    Employment Type

    Full Time

  • Senior Product Marketing Manager - VMwareTanzu Observability - Opportunity for Working Remotely
    VMware    Phoenix, AZ 85067
     Posted about 4 hours    

    **The Elevator Pitch:** **Why will you enjoy this new opportunity?**

    VMware Tanzu Observability is a leading platform for getting insights into the performance of cloud-native applications, Kubernetes, and infrastructure. It is a SaaS solution that delivers real-time processing of high-volume telemetry across the entire cloud-native stack. DevOps engineers, SREs, and developers can query their data (metrics, traces, etc.) in real-time to create interactive dashboards, set intelligent alerts, and find hidden anomalies.

    SaaS leaders and digital enterprises like Intuit, Box, Lyft, Groupon, and Doordash use Tanzu Observability to increase developer velocity by optimizing application performance, eliminating outages, and radically reducing time to resolve issues.

    **Success in the Role:** **What are the performance outcomes over the first 6-12 months you will work toward completing?**

    + Driving the continued high growth of the Tanzu Observability platform within the VMware Tanzu portfolio.

    + Driving overall positioning and messaging, marketing content development and sales enablement.

    + Creating and delivering go-to-market plans, communicating our value proposition across solution use cases.

    Your success in this role will be accelerated if:

    + You come with product marketing experience with relevant enterprise software, working closely with sales, marketing, and product management functions to deliver products to market; sales and support enablement; and writing of blogs, white papers, and presentations.

    + You are a self-starter, creative, diligent, energetic, and passionate. You’re ready to work with an experienced, fun team in a dynamic environment to continue to grow a new business within VMware.

    **The Work:** **What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?**

    + Create compelling market value propositions that differentiate the Tanzu Observability solution in the cloud-native, DevOps and developers’ observability and monitor market

    + Work in a great environment to directly influence marketing efforts that lead to sales pipeline expansion

    + Create outbound marketing materials including presentations, datasheets, web content, social media, sales tools, webinars and training materials

    + Collaborate with corporate marketing, product management, sales and sales engineering teams on projects to help drive demand, awareness, and pipeline

    + Create and deliver sales enablement content

    + Support go-to-market planning and execution

    + Help support industry events, and conferences

    + Support analyst briefings, and working with tech evangelists

    **What is the leadership like for this role? What is the structure and culture of the team like?**

    This role will report into Rachna Srivastava, Director of Product Marketing, Tanzu Observability. You will join a growing team that is globally geographically distributed.

    **Where is this role located?**

    This role is open to fully remote and can be done anywhere in North America. If you live in the surrounding area of any VMware campus, you will have the option to work from the office partly or fully if you wish to do so.

    **What are the benefits and perks of working at VMware?**

    You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .

    + Employee Stock Purchase Plan

    + Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

    + Generous Time Off Programs

    + 40 hours of paid time to volunteer in your community

    + Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

    + Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

    + Wellness reimbursement and online fitness and wellbeing classes

    This job may require the candidate to comply with travel restrictions and/or work from a facility that requires full vaccination prior to entry. Further, depending on various factors, including legal challenges to the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors, VMware may require employees to be fully vaccinated effective January 18, 2022.

    **Category :** Marketing

    **Subcategory:** Product Dev Marketing

    **Experience:** Manager and Professional

    **Full Time/ Part Time:** Full Time

    **Posted Date:** 2021-11-24

    VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

    Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.


    Employment Type

    Full Time

  • Digital Marketing Manager
    Wolters Kluwer    Phoenix, AZ 85067
     Posted about 4 hours    

    Wolters Kluwer (http://www.wolterskluwer.com/) is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world.

    Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

    **JOB DISCRIPTION**

    We are looking for a Search Marketing and Optimization Manager to join our division marketing team as we build out the next generation of digital marketing capabilities across Wolters Kluwer GRC. A key focus of our OneWeb project, is to improve digital discovery and transform how customers and prospects find and interact with our products at all levels. The Search Marketing and Optimization Manager will drive change across all areas of the GRC businesses by working with each business unit team, developing and implementing cohesive SEO/SEM strategies to deliver business synergies and achieve maximum efficiency and ROI.

    **RESPONSIBILITIES**

    + Design & implement SEO/SEM standards, best practices, KPIs and tools to enhance both enterprise and product website discoverability and search performance

    + Drive SEO/organic growth through architectural, technical, and content optimizations

    + Work collaboratively with the business unit marketers to determine gaps, make content enhancement and PPC recommendations to gain exposure

    + Leverage Google Analytics and Conductor to develop consistent reporting metrics

    + Provide business units with continuous education, training, recommendations to drive adoption of best practices

    + Work collaboratively across functions and departments enterprise wide to help produce best-in-class discoverability and ensure best practices are properly implemented

    + Monitor ongoing search engine presence to ensure strong brand consistency and performance across all content

    + Research, test and evaluate market behavior, trends and competitors to identify opportunities and maximize search effectiveness

    + Establish relationships with search engine providers to stay ahead of algorithm changes/advancements in SEM/SEO and act as POC for 3rd party vendor relationships

    + Measure against key KPIs and benchmarks to drive continual improvement

    + Regularly report on learnings and progress towards goals both at the executive and product level

    + Support the overall team goal to drive continual improvement and build a best-in-class, data-driven customer experience

    **QUALIFICATIONS**

    A minimum of five years of experience in B2B digital marketing projects and website management focusing on search marketing and optimization. Strong background in delivering multi-channel, global, digital marketing capabilities with a proven track record of increasing customer engagement and driving revenue growth.

    + Bachelor’s degree in marketing or related field, Master’s preferred

    + Knowledge of search engine algorithm and ranking tactics with a track record of success maximizing volume of inbound traffic from search engines to website

    + Experience managing external agencies/vendors

    + Advanced familiarity with digital marketing and e-commerce tools such as Google Search Console, Google Analytics, Webmaster Tool, Adwords and Search 360, Marketo, Pardot, Salesforce.com, Adobe Omniture, Adobe Target, Tag Manager, Conductor and Brightedge

    + International work experience developing global & multi-lingual websites

    + Advanced CMS skills and detailed understanding of information architecture, UX, analytics, testing and web development, including mobile

    + Hands-on experience with CMS platforms, specifically Sitecore, a plus

    + Hands-on experience with search platforms, specifically Conductor, a plus

    + Ability to focus on data-driven decisions that build maximum business value

    + Excellent organization, communications and time management skills

    + Results oriented, practical, hands-on approach to getting the work done

    + Ability to travel domestically and internationally up to 10%

    LOCATION AND TRAVEL REQUIREMENTS

    Work from home. Project-based travel within the US and Europe (not to exceed 20% of time)

    **Additional Information** :

    Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

    Salary range: $71,610 - $102,300

    EQUAL EMPLOYMENT OPPORTUNITY

    Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


    Employment Type

    Full Time

  • Microsoft Dynamics 365 Project Manager
    Wipfli LLP    Scottsdale, AZ 85258
     Posted about 4 hours    

    At Wipfli, people count

    Our people are core to everything we do — the catalyst behind our ability to create exceptional impact and extraordinary results.

    We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path. And we seek feedback openly, from all.

    People matter here and they feel it.

    And we value curiosity. Curious is more than a personality trait. It’s a way of thinking. Of learning. Of working.

    There’s purpose in this wonder. It makes us better. It makes us Wipfli.

    If you want to be in an environment where you can make a difference — and make a professional home — Wipfli is the place for you.

    Check out our Glassdoor Reviews (https://www.glassdoor.com/Reviews/Wipfli-Reviews-E39271.htm) to hear what people are saying about employment at Wipfl. Check out our recognition as theMicrosoft Nonprofit Partner (https://www.wipfli.com/news/2021/np-tc-2021-microsoft-nonprofit-partner-of-the-year) of the year!

    Responsibilities:

    The successful candidate will at times manage and deliver multiple simultaneous projects. Priorities will include the coordination of key team members through effective project planning, risk identification and mitigation, effective communications, sprint-cycle management from story to development to test, issues resolution, and client relations. Additional responsibilities will include:

    + Align Wipfli’s capabilities to deliver solutions that meet clients’ business objectives and achieve higher user adoption

    + Work with clients to develop digital transformation roadmap that supports their strategic business plan

    + Manage and deliver complex programs, involving multiple clients, projects and resources

    + Manage the client’s technology life cycle, to include discovery, implementation, optimization and continuous improvement

    + Assist with identifying risks and scope changes as well as escalation management

    + Responsible for growing existing accounts through the primary relationships established as part of delivery

    + Provide leadership to clients and delivery teams to ensure expectations are aligned and commitments are met

    + Develop and implement change-management and change-enablement processes throughout project duration

    Qualifications:

    + Bachelor’s degree in computer science, business, MIS, accounting, engineering or related field

    + 5+ years of hands-on software implementation experience with Microsoft Dynamics 365 CRM

    + Project or Program Manager experience of at least five full lifecycle Microsoft Dynamics 365 CRM implementations

    + Experience in managing a team comprised of business analyst(s), developer(s), and solution architect(s) to efficiently deliver projects

    + Experience managing within a model PMO preferred

    + Demonstrate a passion for delivering quality work to clients and motivating teams to do the same

    + Effective client/prospect interactions generating revenue opportunities and increasing knowledge of key solution requirements across multiple departments including sales, services, support and marketing

    + Ability to develop project proposals, comprehensive project budgets, and plans and to contribute extensively through entire engagement lifecycle from sales to delivery

    + Proven record successfully leading full life-cycle Information Technology and Transformations projects, on time and on budget to client’s satisfaction

    + Microsoft D365 Marketing implementation experience preferred

    Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, citizenship status, veteran status, disability, or any other characteristics protected by federal, state, or local laws.

    Don’t See Your Dream Job? Connect With Us!

    Don't see a current position posted for your area of interest, specialty, or are not ready to formally apply at this time?

    Use theJoin Our Talent Community (https://careers.wipfli.com/talentcommunity/signup) feature to forward your information to a member of our recruiting team. We will reach out to you very soon and will also keep you posted on any new positions as they become available.

    Don’t See Your Dream Job? Connect With Us!Don't see a current position posted for your area of interest, specialty, or are not ready to formally apply at this time?

    Click here toJoin Our Talent Network (https://careers.wipfli.com/talentcommunity/signup) and stay connected. As a member, you will be notified about positions you may be interested in as well as company career events.

    Job LocationsUS-WI-Milwaukee | US-IL-Chicago | US-AZ-Scottsdale | US-MN-Minneapolis | US-GA-Atlanta

    Job ID 2021-4123

    Category Consulting


    Employment Type

    Full Time

  • Regulatory Project Manager RN Regulatory Compliance
    Valleywise Health    Phoenix, AZ 85067
     Posted about 4 hours    

    At Valleywise, you’ll find excellent rewards and benefits, along with the chance to make a difference in our communities. We offer exceptional career development opportunities as well as a supportive and inclusive work environment. If you're ready for a career that makes a difference, explore what Valleywise can offer you.

    Under general direction of the Chief Nursing Officer, provides project management leadership to achieve regulatory compliance as assigned. Primary driver of compliance is process improvement. This position will oversee clinical PI projects and speakers forum for Quality Management; project management leadership skills will be used to organize, direct, and measure the outcomes of PI and regulatory projects. These projects may focus on all aspects of health care delivery including: clinical care, environmental, quality outcomes, safety, etc.

    Responsible for ongoing readiness for the system’s DNV Accreditation and Az State Licensure Surveys.

    Qualifications :

    Education:

    + Requires a Bachelor's degree or higher in Nursing or other healthcare related field either an RN license in state worked or a clinical background with current license/certification; or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the required work.

    Experience:

    + Requires a proficiency level typically attained with 5 years acute care clinical experience.

    + A Master’s degree will substitute for 2 years of required experience.

    + Experience with process improvement, regulatory/accreditation programs, data management, and analysis including graphic development and presentations is highly desirable.

    Specialized Training:

    + Must complete ongoing training through DNV ISO 9001 to ensure competency as an internal auditor for the organization.

    Knowledge, Skills & Abilities:

    + Must have strong computer literacy skills.

    + Experience with project management software is preferred.

    + Ability to work with culturally diverse people is a must.

    + Must have excellent communication, time management and customer service skills.

    + Requires the ability to read, write and speak effectively in English.


    Employment Type

    Full Time

  • Digital Marketing Manager Lead
    USAA    Phoenix, AZ 85067
     Posted about 4 hours    

    **Purpose of Job**

    We are currently seeking a talented Digital Marketing Manger Lead for the San Antonio, Phoenix, or Tampa office. This is a Hybrid position, so the selected hire will need to travel into a local office a few days a week OR remote may be considered.

    Focus on strategies and tactics across digital channels to drive brand awareness and generate interest in product and services. Develops, implements, and optimizes digital, Internet, mobile, and online marketing projects/campaigns (e.g., banner ads, digital video ads, rich media ads, search ads, online sponsorships, online affiliate marketing programs, SEO, and SEM) and any other emerging platforms to improve marketing ROI and customer experience.

    **Job Requirements**

    **About USAA**

    USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

    USAA Careers – World Class Benefits (https://www.youtube.com/watch?v=APwPQizcENY) (31 seconds)

    **Primary Responsibilities:**

    + Identifies and manages existing and emerging risks that stem from business activities and the job role.

    + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

    + Follows written risk and compliance policies and procedures for business activities.

    + Leads the development and optimization of multiple, highly complex and/or critical digital or social marketing initiatives delivered via internet, mobile, and any other emerging platforms.

    + Identifies trends and insights to bring new digital or social channels to market.

    + Leads the collaboration with peers, enterprise partners and senior management to gain alignment on the tactical and strategic direction for digital/social channels.

    + Responsible for communication of program, project and /or campaign through various reports/tool as required.

    + Serves as the primary resource for cross functional team members on high priority matters of a unique nature.

    + Applies digital and social marketing subject matter expertise across multiple channels to influence digital campaign design.

    + Effectively directs social and/or digital agencies to ensure alignment with goals and prioritization.

    + Applies an expert understanding of tools/techniques to test and optimize performance against digital or social marketing objectives.

    + Trains and mentors digital marketing managers.

    + Leads cross functional teams to deliver new landing pages and optimize user experience.

    + Develops digital channel performance plans and monitors key online marketing metrics to track success.

    **Minimum Requirements:**

    + Bachelor's Degree4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. (12yrs total experience in lieu of a degree)

    + 8 years of experience in a marketing, sales, advertising and/or communications function, to include at least 4 years of experience in one or more of the following functions: social marketing, website merchandising, search marketing, mobile marketing, or digital campaign management.

    + Subject-matter-expert knowledge of digital or social marketing industry and practices.

    + Subject matter expert in primary channel.

    + Demonstrated leadership in influencing business decisions, success in leading, influencing, motivating, and collaborating with key stakeholders.

    + Effective communication and presentation skills; able to present to all levels of leadership.

    + Subject-matter-expert knowledge of Microsoft Office, Word, Excel and PowerPoint.

    + For Social Marketing: Subject-matter-expert knowledge on impact of social marketing to an omni-channel experience.

    When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them later and you will not be able to change your responses.

    **Preferred Experience:**

    + Proven track record of driving results

    + Ability to develop and drive strategy

    + Strong communication skills – oral and written, across audiences

    + Demonstrated experience influencing business decisions

    + Demonstrated experience leading cross-functional teams

    + Ability to build relationships

    + Proven data and analytical skills

    + Experience in landing page optimization

    + Experience in the financial services industry, banking preferred

    + Experience leveraging Agile practices

    + Experience working on medium to large sized websites and a track record of driving results

    + Ability to apply advanced knowledge of digital marketing principles (focus on experience, understanding purpose of various marketing campaigns/tools)

    **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200 - $175,000.00 *(this does not include geographic differential it may be applied based on your work location)

    Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

    * **Geographical Differential:** Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

    **Shift premium:** will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

    **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    Please click on the link below for more details.

    USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

    Relocation assistance is not available for this position.

    **If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

    **Please do not type your first and last name in all caps.**

    **_Find your purpose. Join our mission._**

    USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

    USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.


    Employment Type

    Full Time

  • Consumer Product Marketing Manager, WhatsApp
    Meta    Phoenix, AZ 85067
     Posted about 4 hours    

    **Intro:**

    Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

    **Summary:**

    WhatsApp is a fast, simple and reliable way to talk to anyone in the world. WhatsApp reaches over 2 billion people in over 180 countries that use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are. It's a simple and secure way to share your favorite moments, send important information or catch up with a friend. WhatsApp helps people connect and share no matter where they are in the world.We are looking for an experienced product marketer to play a critical role in shaping WhatsApp’s core consumer experience. This person plays a significant role in leading in envisioning the future of the WhatsApp product experience and developing breakthrough marketing initiatives that drive consumer awareness, engagement, and retention aligned to the product. The ideal candidate is someone who can drive both strategy and execution and cares deeply about WhatsApp’s mission to connect the world privately. They are analytical and creative, highly collaborative, and will have a successful track record of launching & scaling mass-market consumer products or services that people cannot live without for a range of well-known consumer brands. They will have a track record for influencing the product roadmap, successfully representing the consumer across the product lifecycle, and leading complex cross-functional initiatives in a matrixed organization.

    **Required Skills:**

    1. A passion for WhatsApp and it’s mission to connect the world privately.

    2. Work with Marketing Insights & Data Science to generate break-through quantitative, qualitative, and competitive insights.

    3. Build strong product positioning, clear narratives, and drive influence across the WhatsApp core consumer product to ensure we’re delivering consumer value and driving understanding.

    4. Drive go-to-market plans working closely with cross-functional teams to determine effective launch strategy and communications sequencing.

    5. Partner with brand and integrated marketing on outbound marketing and advertising strategies and programs to drive consumer awareness, adoption and long term engagement.

    6. Understand the WhatsApp Consumer and their connection with the product to drive meaningful new product/feature adoption + greater engagement.

    **Minimum Qualifications:**

    7. 5+ years of experience launching & scaling consumer apps, products or services for global consumer brands.

    8. Experience working closely with product and design teams in the product development process.

    9. Experience developing and driving analytically rigorous consumer marketing campaigns.

    **Preferred Qualifications:**

    10. Experience in fast-paced technology, startups, or consumer mobile app space.

    11. International experience and knowledge of diverse cultural, social and business landscapes.

    12. Experience developing strategy, content and launch plan for highly visible digital surfaces such as websites.

    13. Understanding of digital and mobile video and the entertainment and technology landscape both in the U.S. and internationally.

    **Industry:** Internet

    **Equal Opportunity:** Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.


    Employment Type

    Full Time

  • Project Manager, Harmful Content Operations
    Meta    Phoenix, AZ 85067
     Posted about 4 hours    

    **Intro:**

    Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

    **Summary:**

    Every day, people come to Facebook to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Facebook’s Global Operations team exists to help them. Within Global Operations, Community Operations aims to create a safe, inclusive environment for the people building community on our platforms by understanding the impacts of global and local trends and addressing and preventing negative experiences.Our Trust & Safety teams are at the forefront of protecting our community through improving the support experience for different Facebook products - from content like videos and photos to communities like Groups and Pages. The team focuses on ideating, testing and implementing process improvements that enable us to prevent bad experiences for the Facebook community by efficiently reviewing these products at scale and ensuring the review is accurate and achieves the best outcome for the community. If you like helping people, Community Operations is for you.We are seeking an experienced professional with a passion for mitigating real world harm, protecting our community and representing our users. We count on our project managers to deliver both qualitative and quantitative insights into user behavior in order to drive prevention and detection solutions at scale. By working cross functionally, we identify and pursue areas for process and product improvement, enabling us to better protect our community at scale. And by focusing on decision quality, we ensure that we are held accountable for our actions. This role will work closely with partners across Engineering, Policy and other Facebook teams to drive operational projects in a fast paced and data driven environment.

    **Required Skills:**

    1. Deeply understand the architecture and integration points of Facebook's community support processes, products and policies

    2. Track and analyze key operational metrics to deeply understand the support ecosystem and help determine where to focus optimization efforts

    3. Work with cross-functional partners to assess support requirements for new product launches

    4. Analyze complex support flows and provide recommendations for process, policy and product improvements to develop scalable solutions

    5. Manage global and cross-functional projects to improve user experience while partnering with teams such as: Policy, Data Science, Product, Engineering, Operations and regional teams

    6. Identify and analyze user trends, identify bugs, and work with cross-functional partners to implement change

    7. Use problem-solving skills to resolve large and complex business problems such gathering and analyzing relevant data to improve the overall support experience

    8. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve and develop solutions

    9. Drive strategy for execution, planning, measuring progress and sharing results

    10. Identify actionable insights, suggest recommendations and influence team strategy through effective communication

    **Minimum Qualifications:**

    11. 4+ years of relevant experience working in an Operations, Analytics, Product, Engineering, Consulting, Project Management or equivalent team

    12. 2+ years of experience initiating and driving projects to completion with minimal guidance

    13. 2+ years of experience doing business process analysis

    14. Demonstrated experience solving complex problems and experience operating in ambiguity

    15. Experience communicating results of technical analyses with non-technical partners and leadership teams to influence the strategy of those teams

    **Preferred Qualifications:**

    16. 2+ years experience in Trust & Safety, Risk Ops or Investigations

    17. Strategic thinker with analytical and creative problem-solving experience

    18. Self-starting, intellectually curious and creative individual experience

    **Industry:** Internet

    **Equal Opportunity:** Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.


    Employment Type

    Full Time

  • Quality Systems Project Manager, Global Operations
    Meta    Phoenix, AZ 85067
     Posted about 4 hours    

    **Intro:**

    Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

    **Summary:**

    Global Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people’s issues and are strong advocates for the Facebook community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. Scaled Operations (within Global Operations) manages the human expertise required for the integrity and experience of our community and business. If you like helping people, Global Operations is for you.The Quality Systems Project Manager will be responsible for leading complex, highly cross-functional projects to completion. This individual provides operational thought leadership and project management to the design and implementation of quality measurement systems and tools. These systems are used to evaluate Facebook's effectiveness of our review work.In this role, you will work closely with individuals and leaders in global operations, product, engineering, design, research, data engineering, data science, policy, and Outsourcing teams. The measurement systems/tools you create and optimize with these cross-functional partners will influence priorities and define success for internal stakeholders, outsourcing partners, and Facebook as a company.

    **Required Skills:**

    1. Deeply understand the architecture and integration points of Facebook's community support processes, products, and policies

    2. Partner with cross-functional teams to develop and launch new quality program initiatives that enable Facebook to improve the integrity and effectiveness of its quality systems

    3. Analyze existing quality processes and tools to provide recommendations for improvements, and partner with engineering teams to implement change

    4. Research new and innovative methods to measure and improve quality

    5. Manage complex, cross-functional projects and deliver high-quality solutions

    6. Travel overnight internationally when needed (<25%)

    **Minimum Qualifications:**

    7. 3+ years of experience initiating and driving projects to completion with minimal guidance

    8. 3+ years of experience doing business process analysis

    9. 3+ years working in an Operations, Analytics, Product, or equivalent team

    10. Demonstrated track record in successfully managing ambiguous, ambitious, strategic, and operationally complex projects with cross-functional teams

    11. Experience using data to influence business decisions

    12. Content creation and presentation skills including experience building and delivering executive leadership content

    13. Experience leveraging knowledge and skills across multiple projects and stakeholders to drive change, influence teams and deliver initiatives

    **Preferred Qualifications:**

    14. 3+ years working with technical teams on driving solutions/projects

    15. 1+ years of experience working with SQL

    16. Self-starting, intellectually curious and creative individual comfortable operating in ambiguity

    17. Experience communicating with a variety of audiences

    18. Open, collaborative, and proven team player

    **Industry:** Internet

    **Equal Opportunity:** Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.


    Employment Type

    Full Time

  • Strategic Project Manager, Global Partner Operations Strategy & Planning
    Meta    Phoenix, AZ 85067
     Posted about 4 hours    

    **Intro:**

    Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

    **Summary:**

    Global Operations focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people’s issues and are strong advocates for the Facebook community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms.Scaled Operations (within Global Operations) manages the human expertise required for the integrity and experience of our community and business. If you like helping people, Global Operations is for you. Our vendor ecosystem is a strategically important area for Global Operations to support our growth, creating empathy with our community at this scale is a challenge no other company has solved before, and requires talent that can add thought leadership in this area.The Global Partner Strategy (GPS) team is seeking a Strategic Project Manager who will play a key role in shaping our strategic agenda, provide thought leadership in designing our vendor strategy and planning processes by working closely with a variety of internal business partners and our external vendors to implement the strategy. Reporting to the GPS Strategic Planning Manager, you will also be responsible for driving cross-functional projects and programs within Facebooks vendor ecosystem. The ideal candidate will thrive working in a fast-paced and at times ambiguous environment. You will be results orientated, have exceptional organizational skills, strong project management discipline, show strong stakeholder engagement and show strategic thinking.

    **Required Skills:**

    1. Lead and manage a portfolio of mid to large scale projects from scoping, developing strategic solutions through to implementation and roll out

    2. Frame and scope the problem statement, work with cross-functional stakeholders at various levels as well as our external partners to propose optimal strategic solutions, communicate approach for the initiatives, drive qualitative and quantitative analysis of the program and track/ensure program impact

    3. Partner with cross-functional stakeholders (such as Site Operations, Markets, Quality, Training, Workforce Management and Engineering) to enable outsourcing operations that help improve our community experience and support

    4. Translate business requirements into implementation plans, furthering our mission of protecting and supporting our Facebook community

    5. Pro-actively identify potential risks or issues with project implementation and proactively drive communication with internal and external stakeholders during projects

    6. Develop solutions and provide strategic perspectives around our vendor management approach in support of our global vendor partner engagement, planning process and portfolio strategy

    7. Play an active role by contributing to improving operational efficiency, processes and support vendor ecosystem solutions

    8. Support the Global Outsource team by shaping business requirements as a key input for contract management across various sites

    9. Contribute to the development of the long-term vendor strategy with out-of-the-box, innovative thinking

    10. Capacity for approximately 20% international travel

    **Minimum Qualifications:**

    11. 5+ years of Project Management experience, with expertise in strategic planning, process management, operations-based projects and a track record in implementing projects

    12. Experience managing multiple mid to large projects concurrently through to successful implementation in an operational environment

    13. Highly organized, fast-paced executor, experience delivering in a systematic manner with minimal guidance

    14. Experience working with internal and external stakeholders at various levels across multiple geographic regions

    15. Experience in consulting, operations or a vendor management related discipline

    16. Organizational, analytical and communication skills

    **Preferred Qualifications:**

    17. PMP certification

    18. Experience with vendor management, contract management and RFI - RFP processes

    **Industry:** Internet

    **Equal Opportunity:** Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.


    Employment Type

    Full Time


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