Transportation, Logistics & Distribution

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Directly supervise and coordinate activities of material-moving machine and vehicle operators and helpers.

A Day In The Life

Transportation, Logistics & Distribution Industry

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First-Line Supervisors of Material-Moving Machine and Vehicle Operators

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Current Available Jobs

Top Expected Tasks

First-Line Supervisors of Material-Moving Machine and Vehicle Operators


Knowledge, Skills & Abilities

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Transportation

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Administration and Management

KNOWLEDGE

English Language

KNOWLEDGE

Personnel and Human Resources

SKILL

Active Listening

SKILL

Coordination

SKILL

Management of Personnel Resources

SKILL

Time Management

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Problem Sensitivity

ABILITY

Written Comprehension

ABILITY

Deductive Reasoning


Job Opportunities

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

  • Area Sales & Distribution Manager - Phoenix
    Schwan's Company    Phoenix, AZ 85067
     Posted about 7 hours    

    At Schwan’s Company, the opportunities are real, and the sky is the limit; this isn’t just a job, it’s a seat at the table. Around here, every job matters, every voice counts, and every person contributes in a big way. As part of our front lines, we look to you to execute business, build relationships, and take pride in your work because at Schwan’s, you lead the way and we value what you bring. Our passion is our food. Our secret is our people.

    Schwan’s Company, a U.S. affiliate of the global lifestyle company, CJ CheilJedang Corporation, is a leading U.S. manufacturer and marketer of quality foods offered through retail-grocery and food-service channels. Our many popular brands include Red Baron®, Tony’s®, Big Daddy’s®, Villa Prima™ and Freschetta® pizza; Mrs. Smith’s® and Edwards® desserts; and Pagoda® and Bibigo Asian-style snacks. Schwan’s is a place for people with an appetite for more. To learn about joining a team where you can belong, contribute, and thrive, visit www.schwanscompany.com

    We are hiring an Area Sales & Distribution Manager who will be responsible for managing a sales team along with some oversight of distribution activities for assigned depot operations. The territory will cover the greater Phoenix area. If you thrive on being agile and adjusting on the fly to make things happen and enjoy that not every day is the same this is a great role for you! You will be empowered to develop your team & ensure plans for success are executed to win & be the first, best & different in the market.

    Responsibilities:

    + Manages staff to achieve sales goals & objectives, as well as support / operate within DOT guidelines and implementation of safety practices.

    + Manages staff to ensure the maximization of sales opportunities through in-store promotions and customer service.

    + Partners with the distribution leader to support maintenance of dynamic routing and pre-trip/post-trip execution.

    + Manages the recruitment hiring training and development of all team members.

    + Prepares and presents financial and budget reports to management on status and key performance indicators.

    + Monitors ongoing team members performance, communicate results and identify opportunities for continuous improvement.

    + Analyze all sales & distribution data and reports in order to make relevant business decisions.

    + Manages customer relationships through continuous communications between sales merchandising and operations to ensure maximum efficiencies and customer service.

    + Ensures compliance and implementation of all company safety and DOT policies and procedures.

    + Responsible to conduct yourself and ensure your subordinates (if applicable) conduct themselves in a manner consistent with company mission values code of ethics policies and other standards of conduct.

    + Note: Requires being in the field riding with your team at least 3 days a week. Territory is condensed and will require no overnight travel

    Qualifications:

    + 5+ years experience in a role involving sales and sales operations

    Preferred Qualifications:

    + Bachelors degree and sales and/or DSD experience in the food industry

    Knowledge/Skills/Abilities:

    + Microsoft Office Suite and Outlook.

    + Understanding of financial/business requirements.

    + Experience presenting information in group settings to a wide variety of audiences.

    + Analytical and problem-solving skills.

    + Strong organizational and time management skills.

    Must meet the Federal Department of Transportation driver eligibility medical certification requirements and must possess a valid CDL from state of residence in order to operate a commercial motor vehicle with a GVWR of 26001 lbs. or greater.

    The employing subsidiaries of Schwan's Food Company are Equal Employment Opportunity Employers. All qualified applicants will receive consideration for employment without regard to disability, age, race, color, religion, gender, vet status, national origin or other protected class.


    Employment Type

    Full Time

  • Operator Yard Management
    Magna    Mesa, AZ 85213
     Posted about 7 hours    

    Operator Yard Management

    Job Number: 65531

    Group: Magna Steyr

    Division: Magna Steyr Phoenix

    Job Type: Permanent/Regular

    Location:

    Mesa, ARIZONA, US, 85212

    Work Style: On-Site

    **About us**

    We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.

    Forward. For all.

    **Group Summary**

    As an engineering and manufacturing partner, Magna’s Complete Vehicle group helps traditional OEMs and new entrants to bring their automotive visions to life. At Magna, you will work in an innovative, international and dynamic team, always pursuing the goal of delivering high-quality products. We work in a diverse environment with global development opportunities. Together with our employees we constantly strive to create a better world of mobility.

    **About the Role**

    As an **operator in our yard management** you will be part of a team consisting of several operators. Based on your experience you will be responsible to manipulate the vehicles from the incoming lot to the parking area including incoming inspection & vehicle service.

    **Your Responsibilities**

    + Support in organizing the yard management of the facility

    + Performing the quality incoming inspection as described in the work instructions

    + Responsible for periodic vehicle inspections as defined

    + Working close together with the assembly, logistics & quality team

    **Who we are looking for**

    + High school diploma or equivalent (GED)

    + At least 5 years of relevant manufacturing experience

    + Valid driving license for Arizona

    + Basic knowledge of vehicle service requirements

    + Fluent in English

    **Your preferred qualifications**

    + First-hand experience in automotive environment

    + Strong willingness to learn and develop constantly

    You are driven by your passion for mobility, you learn continuously and make sure you never settle. We highly value collaborative, dedicated personalities who enjoy taking responsibility and share their profound technical knowledge proactively. We are convinced that together is the best way to achieve goals. **Dream big. With us.**

    **What we offer**

    At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

    **Site Benefits**

    + Details on our benefits package will be provided during the recruitment process.

    **And now: It´s Your turn!** We are looking forward to receiving your online application.

    Please include your CV. As we are excited to learn more about you, please also submit a motivational letter including your salary expectation.

    **If you have any questions, please don’t hesitate to contact us:**

    Tamara Kern

    [email protected]

    **Awareness. Unity. Empowerment.**

    At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.


    Employment Type

    Full Time

  • Network Operations Manager
    Humana    Phoenix, AZ 85067
     Posted about 7 hours    

    **Become a part of our caring community and help us put health first**

    Manages the daily operations of the organization's network operations infrastructure team responsible for hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations.

    Manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained.

    **Use your skills to make an impact**

    **Required Qualifications**

    + Manages subordinate staff in the day-to-day performance of their jobs.

    + True first level manager.

    + Has full authority for personnel actions.

    + Ensures that project/department milestones/goals are met and adhering to approved budgets.

    + Vendor management skills (hardware/software security vendors as well as third party vendors)

    + Typically requires.

    + a bachelor's degree

    + 8+ years of technical network engineering experience

    + 5+ years of project leadership experience

    + 3+ years of Layer 2/ Layer 3 network architectural design (LAN/WAN/VPN) and engineering experience

    + 3+ years of experience working with MPLS, BGP, OSPF, and other LAN/WAN technologies.

    + 3+ years of 802.11 wireless infrastructure and administration

    + 3+ years of experience architecting large-scale wireless network infrastructure, with advanced experience designing carrier-grade Wi-Fi

    **Preferred Qualifications**

    + Strong understanding and support of 4G, LTE, 5G network deployments across remote sites

    + Strong experience supporting large-scale datacenters and remote sites.

    + Strong experience with end-user device connectivity architecture & implementations (i.e. IoT, iPads, etc...)

    + Experience with Cisco networking equipment.

    + Experience in VPN technologies.

    + Ability to manage complex multi-organizational projects.

    + Experience with implementing and operating a software-defined network environment (VXLAN, EVPN, etc.)

    **Additional Information**

    + Experienced ServiceNow user

    + Experienced SharePoint user

    + Experienced Splunk user

    + Experienced SolarWinds user

    + Working knowledge of Smartsheet **Work-At-Home Requirements**

    + WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

    + A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

    + Satellite and Wireless Internet service is NOT allowed for this role.

    + A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.\#LI-Remote

    **Scheduled Weekly Hours**

    40

    **Pay Range**

    The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$104,800 - $144,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

    **Description of Benefits**

    Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

    **About us**

    Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

    **Equal Opportunity Employer**

    It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

    Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.


    Employment Type

    Full Time

  • Distribution Center Warehouse Supervisor (Advisor)
    AutoZone, Inc.    Tolleson, AZ 85353
     Posted about 7 hours    

    Come be a part of an energizing culture rooted in people with a commitment to delivering WOW! customer service. If you enjoy fast-paced, physical positions that gets you up and moving, then look no further. AutoZone is the place for you!

    Our warehouse supervisors find themselves working in several areas such as order selecting, picking, packing, quality assurance, and shipping orders to our 6000 stores.

    We offer flexible work schedules in our world class distribution centers with climate-controlled workspaces. Our full-time shifts include overnights, days, and weekend options. Benefits include an employee discount, 401K Retirement Plan, Paid Time Off, Medical, Dental, disability, referral bonus programs and more!

    The Warehouse Supervisor the day-to-day operations for a specific department for a shift within the Distribution Center. The Supervisor leads company initiatives and ensures maximum productivity, training in a safe environment, while controlling expenses and shrink, and remaining compliant with company procedures.

    RESPONSIBILITIES:

    + Manages a team of up to 30 employees and demonstrates excellent communication, inclusiveness, and collaboration skills

    + Leads and motivates employees to ensure that work is completed, and orders are processed to exceed customer's expectations

    + Manages labor cost and monitors payroll to ensure compliance with the attendance policy

    + Provides direction to minimize operational costs and maximize operational quality

    + Monitors processes and makes suggestions for change to improve productivity, efficiency, and accuracy to improve costs

    + Ensures objectives are met pertaining to safety, delivery, inventory management, order fill rates and operational costs

    + Ensures on time receiving, stocking, replenishment, selection, and shipping of merchandise

    REQUIREMENTS:

    + 1 to 2 years of warehouse experience

    + High school diploma or GED

    PREFERRED:

    + 3 to 5 years of warehouse experience

    + 1 to 2 years of supervisory experience

    + Prior experience operating Powered Industrial Equipment (PIE)

    PHYSICAL REQUIREMENTS:

    + This position requires you to have the ability to lift up to 50 lbs. while pushing, pulling lifting, bending and stooping and using lifting techniques and move loads.

    + Constantly required to stand, walk, climb stairs, reach, kneel, crouch or crawl.

    + Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust and focus

    + Ability to hear safety horns, PIE horns, pre-shift announcements/safety messages, pages, and voxware picking with headset

    + Ability to work in a Safety Sensitive environment (operation of PIE / heavy PIE traffic throughout the distribution center); moving conveyors, heights; maintain awareness of surroundings at all times and quick reaction time to hazardous conditions are necessary.

    Benefits at AutoZone

    AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits include:

    Competitive pay and paid time off

    Unrivaled company culture

    Medical, dental, vision, life, and short- and long-term disability insurance options

    Health Savings and Flexible Spending Accounts with wellness rewards

    Exclusive Discounts and Perks, including AutoZone Instore discount

    401(k) with Company match and Stock Purchase Plan

    AutoZoners Living Well Program for mental and physical health

    Opportunities for career growth and tuition reimbursement

    Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com.

    An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources

    Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.

    Join the AutoZone team and put your career into overdrive with an essential employer who prioritizes employee safety. We are a veteran and military family-friendly employer, and we encourage candidates with military experience to apply.

    AutoZone is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screening.

    AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.


    Employment Type

    Full Time

  • Security Operations Manager
    Allied Universal    Phoenix, AZ 85067
     Posted about 7 hours    

    Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

    Allied Universal is currently hiring an Operations Manager that is responsible for staffing, scheduling and processing payroll for all Security Professionals within assigned client sites in the Division or Branch for which the Operations Manager is responsible. Maintains regular communications with Security Professionals, resolving issues regarding pay, morale or complaints. Manages overtime by effective scheduling and making timely, qualified hiring decisions. Takes prompt action to when complaints are received regarding employee performance or conduct, administers disciplinary and coaching actions, and initiates and executes routine termination actions. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.

    Pay $49,439.00 yearly

    **RESPONSIBILITIES:**

    + Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner, following company interviewing guidelines. Also regularly evaluates low-performing employees for replacement, upgrade or transfer;

    + Makes initial/conditional job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements. Maintains and publishes weekly Open Post List and actively manages job openings within division/branch;

    + Creates, modifies and manages post schedules in Winteam to ensure adequate coverage at all times. Ensures schedules are properly maintained in WinTeam and are updated regularly;

    + Ensures all positions are staffed according to contract requirements and effectively manages branch overtime through proper scheduling and staffing. Maintains a qualified, sufficient pool of rovers for backfill of vacant positions as needed;

    + Receives weekly time-sheets and updates Winteam schedules as necessary (verify such for self-scheduling accounts). Runs bi-weekly payroll according to company procedures. Ensures records are properly maintained and updated to reduce payroll errors. Resolves payroll discrepancies in a timely and efficient manner, and communicate status of such to affected employees, to minimize financial exposure for Company;

    + Follows all company policies regarding timekeeping procedures, meal and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy;

    + Processes requests for final paychecks, anniversary bonuses and other pay related issues, and execute the distribution of such pay. Acts as a Company representative in such matters as unemployment hearings, workers’ compensation hearings/depositions, union meetings (where applicable), state agency activities, depositions, and other related liability matters;

    + Conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. Ensures all such issues are documented according to company standards, and that all issues receive proper follow up for resolution;

    + Initiates termination procedures as needed for voluntary and involuntary separations. Executes termination meetings as necessary and complete all follow up documentation according to company standards;

    + Maintains regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed. Reviews “No Hours Report” with branch Human Resource staff on a weekly basis, and disposition employees who are on “active” status with no hours, in accordance with company policies, ensuring no employees remain on “no hours” status beyond 3 weeks;

    + Maintains high employee morale and low employee turnover through effective and proactive communications and timely problem resolution. Ensures all hiring, counseling, disciplinary and termination procedures are executed in a consistent manner;

    + Ensures a smooth running operation by enforcing post specific policies and procedures through proper communication and training. May utilize field training staff to assist in executing post-specific training

    + Maintains a well-organized, clean and effective working area, and ensure all daily, weekly and bi-weekly deadlines are consistently met. Prepares and runs all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues

    + Performs additional projects or tasks as may be directed by managers.

    **QUALIFICATIONS:**

    + Minimum high school diploma or equivalent

    + Minimum three (3) – five (5) years of professional-level experience required, managing non-exempt employees in a fast-paced, service organization

    + Must be able to secure a valid Guard License if required by the state in which you are applying. As a condition of employment, employee must successfully complete a behavioral assessment, all new-hire paperwork, a background/reference evaluation, and a post-offer/pre-employment drug and alcohol test

    + May require a current state driver’s license and have the ability to safely operate a vehicle; may be required to drive to client sites to address scheduling or employee issues on an as needed basis and must provide own reliable transportation for such

    + Ability to write effective and concise reports and document investigations and counseling sessions. Must be able to effectively communicate coaching, counseling and disciplinary actions, as well as termination meetings in a professional manner in accordance with company standards

    + Demonstrated working knowledge of personal computers and Microsoft Office software mandatory. Ability to learn and efficiently operate various timekeeping and payroll programs, such as Winteam, eHub, and CyCop

    + Demonstrated ability to be very customer service oriented, with the ability to successfully interact with all levels in the organization, including with Security Professionals, Vice Presidents and clients in a courteous and professional manner, while functioning as a team player. Must demonstrate an effective ability to de-escalate situations before they become hostile or unpleasant

    + Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Must demonstrate a high level of integrity, and apply rules, policies and employment actions in a consistent, fair and equitable manner in all situations

    + Professional, articulate and able to use good independent judgment and discretion

    + Outstanding verbal and written communication skills required. Must be able to read, write and speak English in a clear, concise manner

    **PREFERRED QUALIFICATIONS:**

    + Prior security industry and/or military experience

    + College degree or coursework

    + Prior experience in the security industry, law enforcement, military and/or customer service

    + Experience in scheduling, operations and/or employee management in a service-related industry

    **BENEFITS:**

    + Medical, dental, vision, basic life, AD&D, and disability insurance

    + Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements

    + Eight paid holidays annually, five sick days, and four personal day

    + Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Job ID:** 2024-1185938

    **Location:** United States-Arizona-Phoenix

    **Job Category:** Management


    Employment Type

    Full Time

  • Behavioral Health Area Operations Manager
    Adelante    Phoenix, AZ 85067
     Posted about 7 hours    

    Behavioral Health Area Operations Manager

    Job Details

    Job Location

    Adelante Healthcare Center Support Office - Phoenix, AZ

    Position Type

    Full Time

    Education Level

    Bachelor's degree

    Job Category

    Health Care

    Description

    POSITION SUMMARY

    The Behavior Health Area Operations Manager has the responsibility of providing operational leadership within a grouping of area clinics, assuring operational, clinical, and service quality, regulatory compliance, financial performance, budget achievement and growth. This individual works in collaboration with the Chief of Operations to implement and oversee initiatives and strategies of the company.

    EXPECTATIONS

    Every Adelante Leader will strive to maximize the performance and contribution of each team member to Adelante Healthcare and the community that we serve every day. Leaders will set clear performance expectations, provide on-going feedback and coaching to improve results and outcomes and provide regular performance evaluations. Leaders are also expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and model for all other employees the highest standards of personal integrity, professionalism, and competence.

    OUR CORE VALUES

    + Compassion

    + Excellence

    + Integrity

    + Learning

    + Respect

    + Sustainability

    Qualifications

    ESSENTIAL SKILLS AND EXPERIENCE:

    + Master’s Degree in Behavioral Health field preferred; Bachelor’s Degree in Business, Health Services Administration, or related field; an/or a combination of five (5) to seven (7) years management experience in health care leadership; Primary Care of multi-unit experience preferred

    + Certification to perform Cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)

    + Valid Level One Fingerprint Clearance Card issues by the Arizona Department of Public Safety for all specialty behavioral health locations

    POSITION REPONSIBILITIES/ESSENTIAL:

    Provides leadership and support for Adelante Healthcare (AHC)

    health centers within the assigned area of responsibility to include:

    Responsible for direct supervision of Behavior Health Operations support staff of specified health centers

    + Works with Director of Behavioral Health to establishes goals and action plans to achieve site volume growth, budgeted profit and revenue targets, clinical quality initiatives, and service expectations in conjunction with the respective Practice Administrator, support team, and the Behavior Health Providers and medical staff

    + Create, build, and manage effective relationships with Behavior Health Clinical leadership, Associate Medical Directors, Center Support Office (CSO) leadership to proactively addresses clinical or compliance issues

    + Ensures the patient experience meets all AHC and Language of Caring (LOC)

    standards through collaboration with health center staff and providers.

    + Enhance the AHC culture by supporting and modeling the LOC principles,

    developing, and implementing programs to address annual employee survey

    recommendations

    + Communicates in an effective, professional manner with all AHC associates and CSO staff in order to identify and break down barriers to success

    + Consult and collaborate with assigned Practice Administrators to manage day-today operational issues, ensure the attraction and retention of competent

    personnel at the health centers

    + Support the development and effective management of Behavior Health

    Operational site volume projections and associated budgets in collaboration with

    the Chief of Operations, Practice Administrators, Clinical and Executive

    Leadership

    + Assures compliance with Joint Commission/Quality guidelines, National and

    State regulations, HIPAA, OSHA, and other regulatory bodies in designated

    clinics.

    + Collaborate with People Services and Practice Administrator in the attraction and retention of talent. Assist in increasing the knowledge base and expertise level of staff, by working with Training Department, Quality Department, People Services and/or outside entities, to implement meaningful initiatives and programs of health care learning

    + Effectively address Patient concerns, attempt to resolve issues or questions

    efficiently in order to maintain a positive patient experience

    + Ensure compliance of program requirements are met such as managing intakes

    and referral scheduling guidelines.

    + Support Behavior Health Clinical Leadership in managing patient panels

    + Participate in the initiation and or managing action plans in conjunction with

    Behavior Health Clinical Leadership.

    + Performs other related duties or manages projects as assigned

    + Works in conjunction with the Director of Behavioral Health to create programs and outreach to provide mental health services to the community.

    Budget/Financial Accountability:

    + Accountable for developing, monitoring, reporting, and achieving department volume/budget projections and quality targets in association with the Practice Administrators and Behavioral Health Clinical Leadership

    + Reviews monthly financial performance of health centers to identify areas for

    improvement and quickly implement solutions

    + Proactively plan for capital equipment acquisition needs and recommend budgets accordingly

    + Participates and contributes to developing Operational strategic initiatives,

    support development and manage project plans and associated tasks with

    assigned project personnel

    + Reviews/recommends, communications and oversees or authorizes any budget changes, equipment, or staff additions

    Clinic Management:

    + In collaboration with Clinical Leadership, Practice Administrator, People

    Services/Training, a key participant in overseeing recruitment and onboarding of

    clinical personnel, administrative and support staff

    + Hires/oversee and evaluate performance, counseling/corrective action (as

    necessary)

    + Approves continuing education and leadership development for all Operational personnel

    + Ensures that company policies and procedures are administered and followed; makes recommendations for improvements in process and policy-based as necessary

    + Assures care delivery and administrative procedures are carried out in accordance with Quality, Executive Leadership, and/or Board requirements

    + Monitors clinical care and delivery to ensure a quality clinical product is

    provided on a consistent basis. Ensure support equipment and/or labs, etc. are

    reviewed and approved by necessary committees or leadership

    + Monitors the patient experience and assures that care and service are being

    delivered consistently with the Company mission, goals, and Strategic Plan.

    + Supports Behavior Health personnel in the achievement of targets and

    professional growth

    + Establishes relationship with Clinical Leadership team, medical providers and

    works collaboratively with CMO and CAO to assure that care is being delivered

    in accordance with medical best practices and in compliance with the

    + Assures that each site achieves licensure or accreditation with the appropriate entities where applicable. Ensure that Operational staff completes necessary certification/accreditation on an annual basis and within time frames.

    + Works with People Service to schedule and manage Behavior Health finger card

    clearance.

    + Works with each Practice Administrator to ensure each site meets the guidelines for safety, care organization, cleanliness, and high standards we want to portray. Jointly, with Practice Administrator, take action, as necessary, to resolve issues as quickly as possible

    + Collaborates with Training Department/People Services to coordinate career

    training and education of Practice Administrators, Supervisory and/or

    Coordinator staff as applicable

    + Treats patients and co-workers consistent with the Language of Caring Culture

    and meet the Mission Statement, Vision, Values, and Performance Standards of

    Adelante Healthcare

    + Establish a relationship with Ascend Operational Leadership and work in

    conjunction with the Director of Behavioral Health to maintain a strong working

    relationship with this partner. Assist in blending site BH Ops staff with the virtual

    + Ascend providers to assure a seamless workflow.

    NON ESSENTIAL SKILLS AND EXPERIENCE:

    Additional Duties and Responsibilities

    + Other duties as requested or assigned

    PCMH

    All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.

    Adherence to Compliance and Code of Conduct

    All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.

    PHYSICAL DEMANDS AND WORK ENVIRONMENT

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.

    In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance withEEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.


    Employment Type

    Full Time

  • Telecommunications Transport Engineer
    WSP USA    Tempe, AZ 85282
     Posted 1 day    

    Great people. Great places. Great projects. kW Mission Critical Engineering, a WSP company, is a high-performance, fast-paced consulting engineering firm designing data centers and mission critical environments across the globe. We hire smart, responsive, team players to work in collaborative and mentoring office settings. Our mechanical, electrical, plumbing, fire protection, controls, telecommunications, and security building system designs keep many of the world’s top Fortune 100 financial, technology, enterprise, hyperscale, and colocation companies up and running 24 hours a day, 365 days a year.

    We work on innovative, award-winning, large-scale projects. We travel to construction sites to see our designs being built. As part of WSP, we are able to offer our employees increased professional development and career opportunities in addition to kW MCE’s office culture which is consistently recognized as one of the “Best Places to Work.” Join our great people at our great places designing great projects.

    This Opportunity

    kW Mission Critical Engineering, a WSP USA company, is currently initiating a search for a **Telecommunications Transport Engineer** to sit in any of our kW office **(Troy NY, New York, NY, Atlanta GA, Milwaukee WI, Tempe AZ or Herndon VA).** As a Telecommunications Designer with us, you will design Outside Plant Pathways and other building systems including MMR/IDF layouts, Cable Tray layouts, Wireless Access Point layouts, and structured Cabling infrastructure layout to support the Controls Network

    Your Impact

    + Work independently to perform a variety of BIM/CAD design assignments supporting multiple engineering disciplines

    + Produce accurate 2D drawings, 3D BIM Models using Revit or equivalent BIM program

    + Design low voltage systems for buildings including telecommunications systems, audio visual, security, and electrical/mechanical control integrations

    + Meet required schedules while producing quality work

    + Perform Quality Assurance/Quality Control of design packages

    + Perform design tasks for site and building technologies including telecommunications systems, audio visual, security, and control integrations

    + Independently support the team during design and construction stages of projects

    + Research & recommend fundamental components identified in designs

    + Develop equipment, conveyance and device layouts, floor plan, and riser diagrams

    + Prepare cable schedules and specifications

    + Perform construction administrations tasks

    + Survey and evaluate existing conditions

    + Work within multi-discipline project teams to develop drawing and specification documents for issuance to architects, contractors and building owners

    + Demonstrate significant understanding of the range of services provided by the kW MCE engineering and design teams & related practices

    + Implement best practice procedures

    + Integrate project requirements into mission critical facility designs

    + Attend and represent the Telecom discipline in internal and client facing meetings

    + Lead Telecom design team on projects

    + Mentor and lead junior designers

    Who You Are

    The ideal candidate is highly experienced in Revit and AutoCAD and has experience in information and communications technology. Strong communication skills, and an interest in liaising with internal and external design, client and construction team members are also necessary.

    **Required Qualifications**

    + 7+ years of experience designing low voltage systems for high performing commercial, industrial, or mission critical/data center buildings

    + Bachelor’s Degree or equivalent relevant work experience

    + Experience with applicable software packages including AutoCAD, Revit

    + Excellent verbal and written communication skills

    + Attention to detail, highly organized, self-starter?

    + Ability to travel to project sites

    + Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.

    **Preferred Qualifications :**

    + Mission Critical/Data Center experience

    + Experience with international projects

    + RCDD and/or DCDC certifications

    **About WSP**

    WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
    www.wsp.com

    WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

    At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

    WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

    The selected candidate must be authorized to work in the United States.

    **NOTICE TO THIRD PARTY AGENCIES:**

    WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.


    Employment Type

    Full Time

  • Operations Manager
    CVS Health    Phoenix, AZ 85067
     Posted 1 day    

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

    Position Summary

    The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

    The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

    + Overall store management, supervision, and policy implementation

    + Sales and inventory management

    + Employee staffing, training, and development

    + Financial management

    + Customer service leadership

    Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

    Essential Functions:

    1. Management

    Lead others and work effectively with store crews

    Supervise, assign and direct activities of the store’s crew

    Effectively communicate information to store crew and supervisors in an open and timely manner

    Support Store Manager with actions plans for operational and service improvement

    2. Customer Service

    Assist customers with their questions, problems and complaints

    Promote CVS customer service culture (greet, offer help, and thank)

    Required Qualifications

    + Deductive reasoning ability, advanced analytical skills and computer skills.

    + Advanced communication skills, leadership, supervision, and influencing skill

    + Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

    Preferred Qualifications

    + Experience as a retail manager or supervisor

    Education

    High School diploma or equivalent preferred but not required.

    Pay Range

    The typical pay range for this role is:

    $17.00 - $29.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

    We anticipate the application window for this opening will close on: 06/30/2024

    CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

    You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

    CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.


    Employment Type

    Full Time

  • Operations Manager
    CVS Health    Phoenix, AZ 85067
     Posted 1 day    

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

    Position Summary

    The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

    The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

    + Overall store management, supervision, and policy implementation

    + Sales and inventory management

    + Employee staffing, training, and development

    + Financial management

    + Customer service leadership

    Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

    Essential Functions:

    1. Management

    Lead others and work effectively with store crews

    Supervise, assign and direct activities of the store’s crew

    Effectively communicate information to store crew and supervisors in an open and timely manner

    Support Store Manager with actions plans for operational and service improvement

    2. Customer Service

    Assist customers with their questions, problems and complaints

    Promote CVS customer service culture (greet, offer help, and thank)

    Required Qualifications

    + Deductive reasoning ability, advanced analytical skills and computer skills.

    + Advanced communication skills, leadership, supervision, and influencing skill

    + Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

    Preferred Qualifications

    + Experience as a retail manager or supervisor

    Education

    High School diploma or equivalent preferred but not required.

    Pay Range

    The typical pay range for this role is:

    $17.00 - $29.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

    We anticipate the application window for this opening will close on: 06/25/2024

    CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

    You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

    CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.


    Employment Type

    Full Time

  • Operations Manager - Medical Record Retrieval (Remote)
    Sharecare, Inc.    Phoenix, AZ 85067
     Posted 1 day    

    **Job Description:**

    **Job Summary:**

    The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all required tasks are performed in a consistent, timely, and highly professional manner. The Manager of Operation ensures objectives, principals, values, mission and foundation are clearly stated. The position also ensures that operational activities are strategically organized and focused on achievement of regional and company-wide cultural and operational goals. The Manager of Operations will do so with an emphasis on employee engagement and development, work quality, operational efficiency, long and short-term planning, customer-oriented thinking and P&L profitability. The Manager of Operations will work closely with the Director of Operations and other leaders to implement processes that will ensure exemplary member experience and market-leading performance quality.

    **Essential Job Functions:**

    **Organizational Leadership**

    + Set the tone and vision for the respective, leading with compassion, respect, accountability and innovation

    + Organize, lead, and participate, as needed, in client meetings to ensure existing programs and services meet and/or exceed customer expectations.

    + Lead a team of functional release of information specialists to achieve goals and objectives quickly, efficiently and profitably

    + Possess strong leadership skills through delegation of tasks, making sound decisions quickly while maintaining a focus on the results expected and in the development of the individuals in the organization

    + Work with other regional counterparts to ensure standardization of optimal processes

    + Set parameters and guidelines to measure performance to objectives

    **Employee responsibilities**

    + Hire and retain talent, provide clear direction and accountability to employees, coach and mentor key employees, and maintain core values and culture, including performance management of employees

    + Daily onsite coverage, if applicable, and the arrangement for backup coverage if on PTO or OOO

    + Time and attendance schedule standards maintained and adhered to

    + Work with domestic and global partners to maintain excellent turnaround time and quality standards for release of information; also includes maintaining updated SOPs and ensuring training is completed

    + Weekly 1on1 calls with direct reports

    **Client Responsibilities**

    + New client implementation and customized project management to meet client needs

    + Scheduling and/or attending calls and timely response communication with Client and internal Sharecare leadership including review and follow-up to daily report management

    + Prepare monthly portfolio presentations for senior leadership

    + Maintain process instructions and update as needed along with performing ongoing client specific training with associates

    + Partner with solutions and IT to troubleshoot connectivity when issues arise (known ongoing issues)

    + Monitor daily tracking and respond to client concerns and questions around delivery and quality

    **Financial Management**

    + Assist in the development of annual budgeting and fiscal planning as required

    + Review, analyze, understand, and improve daily, weekly, monthly and quarterly financial performance with respect to revenue, expenses, profits and margins

    + Continually seek new opportunities to advance Sharecare’s market presence through cultivating existing client relationships and assisting in assessing potential growth areas

    **Primary Customer Service Responsibilities**

    + Assist in strengthening existing client relations

    + Identify opportunities for growth

    + Facilitate the development of new relations on existing accounts or new accounts

    + Heavy coordination with Client Success to ensure total customer satisfaction

    **Physical Requirements:**

    + Ability to sit or stand for long periods of time

    + Physical ability to lift and carry 25 lbs. of materials

    + Speaking and hearing ability sufficient to effectively communicate

    + Eye/hand coordination, hearing and visual acuity necessary for day-to-day tasks

    **HIPAA/Compliance:**

    + Maintain privacy of all patient, employee and volunteer information and access such information only on a need to know basis for business purposes

    + Comply with all regulations regarding corporate integrity and security obligations

    + Report unethical, fraudulent or unlawful behavior or activity

    + Maintain current and annual HIPAA certification

    **Qualifications:**

    + Bachelor’s degree and prior experience, preferred

    + Extremely team oriented

    + High proficiency in Microsoft products required, Outlook, Word and Excel

    + Ability to work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlines

    + Superior communication skills

    + Outstanding customer service with strong negotiation skills

    + Detail oriented, with strong analytical skills and effective problem-solving skills

    + Ability to handle confidential materials and information in a professional manner

    + Availability to travel as needed; could be extensive and include overnight stays

    Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

    Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.


    Employment Type

    Full Time


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