Change Healthcare Phoenix, AZ 85067
Overview of Position The Business Analyst assists the R&D staff in understanding the organization’s operational needs for both automated and manual solutions to business systems and procedures of diverse scope. The Business Analyst is involved in planning, organizing and conducting detailed analytical studies to define problems, identify deficiencies and improve solutions which impact the enterprise’s effectiveness, and provide the basis for issue resolution. The Business Analyst is responsible for executing the system definition and design processes within the Software Development Life Cycle (SDLC). They collaborate with users to define business requirements for system enhancements and new functionalities to achieve process improvements.
What will be my duties and responsibilities in this job?
+ Conducts interviews to gather new requirements autonomously; employs facilitation techniques as needed to discuss requirements with clients and users; uses specific group and collaborative methods for collecting requirements
+ For moderately complex requests/projects, leads or performs analysis of business and user needs, constructs requirements documentation, translates requirements into proper system requirement specifications, and reviews requirements and specifications with internal and external stakeholders
+ Defines quality attributes and/or develops basic test scenarios to support unit and functional testing
+ Communicate the business directives, goals and needs to the technical team and serve as business interface from the enterprise’s operational management team managing expectations and defining business satisfaction metrics
+ Understands legal aspects of information systems, i.e. HIPAA, SOX, PHI, Medicare Fraud, Waste, and Abuse
+ Applies general industry and regulatory compliance knowledge to the benefit of the business
+ As directed, the BA will participate in an agile development team, ensuring features and functionality requested by users align with business goals for the product, particularly as goals and products evolve over time, as well as ensuring the right information is available to the engineering teams, with the right amount of detail, and at the right time
+ Conducts requirements peer reviews; evaluating clarity, conciseness, comprehensiveness, and appropriateness of specifications
+ Recognizes and identifies potential areas where existing business services policies and procedures require change, or where new ones need to be developed and makes recommendations in these areas
+ Guides the design, development and documentation of system process workflows and various implementation activities that deliver business solutions required of the business
+ Assists the organization’s business operations staff in developing content or other materials
+ Recognizes, manages, or fulfils urgent or escalated issues
What are the requirements needed for this position?
+ 5+ years of professional experience in a technical and analytical, preferably healthcare role
+ 1 to 2 years of project or team lead experience
+ Education: Master’s/Bachelor’s degree in Computer Science or equivalent
What other skills/experience would be helpful to have?
+ Strong understanding and breadth of experience with technical systems
+ Ability to identify and understand the business problem and the impact of the proposed solution on the operations of the organization
+ Strong understanding and broad range of experience with programming and database languages
+ Strong organizational and project management skills
+ Ability to interact with internal staff at all levels
+ Excellent oral and written skills in order to effectively communicate with customers and internal staff
+ Strong understanding of the healthcare industry and the information exchange between providers, clearinghouses, payers and employers
+ Ability to develop and deliver presentation materials
+ Ability to field questions in an open forum or presentation
+ Ability to formulate and define systems scope and objectives through research and due diligence
+ Ability to responsibly manage time
+ AWS knowledge and experience, Risk Adjustment Coding experience, and HEDIS experience are also helpful
What are the working conditions and physical requirements of this job?
General office demands
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.
As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf.
If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to firstname.lastname@example.org with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.
Click here https://www.dol.gov/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.
California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information (https://www.changehealthcare.com/privacy-notice/privacy-notice-to-california-job-applicants) .
Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.