Fraud Examiners, Investigators and Analysts

**Do you want your voice heard and your actions to count?**

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

**Job Summary:**

Responsible for the people and processes tasked with fraud detection and prevention. Create and utilize Management Information System (MIS) to make process improvements, identify and counteract fraud trends, ensure the competency and efficiency of the department and manage day to day operations for 5 employees. This person will interact with various lines of businesses (LOBs), marketing/product, and various risk partners at a senior level to understand and add input to their strategies.

**Major Responsibilities:**

+ 50% Manages, controls, and directs the functions, processes, and operations of the Fraud Prevention Teams and establishes policies, procedures and objectives. Oversees fraud and determines strategies and best practices to proactively respond to emerging fraud trends. Oversees teams which may consist of day and night teams. Responsible for interviewing, hiring, terminations, discipline, training, coaching, writing and delivering performance appraisals, compensation changes, promotions and transfers, delegating assignments, and oversight of work. Delegate as needed to supervisors.

+ 20% Assesses the effectiveness of operations to ensure that practices comply with internal/ industry guidelines and implements new processes to manage fraud losses to acceptable levels. Implements strategies and rules to control fraud and minimize losses and collaborates with Marketing and Servicing Teams to facilitate coordination.

+ 20% Manages the creation and analysis of MIS, performance reports, progress, and variance from established risk control objectives; prepares reports and makes recommendations to senior management on strategic risk control issues (e.g., product/service implementation cost, capacity plans, cost/benefit analysis, etc.). Interprets MIS analysis and create tactical actions plans to implement risk avoidance measures or strategies.

+ 10% Implementation of industry standard fraud tool.

**Qualifications:**

+ 5+ years of experience in a fraud environment using industry standard tools to detect and deter fraud.

+ 2+ years managerial experience.

+ Ability to manage a dynamic area utilizing technology and people to provide operational coverage.

+ Excellent written and oral communication skills; competency with creation and presentation of materials to senior leadership positions.

The typical base pay range for this role is between $95K - $125K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

**Our Culture Principles**

+ Client Centric

+ People Focused

+ Listen Up. Speak Up.

+ Innovate & Simplify

+ Own & Execute

**Work Location:**

Remote Mount Laurel (NJ)

**Hours:**

40

**Pay Details:**

$86,840 - $139,360 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

**Line of Business:**

Sales & Customer Distribution Support

**Job Description:**

The **Sr. Fraud Business Intelligence Analyst** also known at TD Bank as **The Fraud Business Strategy Specialist** is responsible for creating reports and dashboards for our various different partners across the US Fraud division while using various tools such as: SAS, Tableau, SQL, and Python to support to all of our different lines of products. **Sr. Fraud Business Intelligence Analyst** will be responsible of creating ETL process as well as dashboards and reporting using Tableau and will be writing high quality SQL and SAS codes to retrieve and analyze data from different database tables. **Sr. Fraud Business Intelligence Analyst** will also be developing queries and visualization for ad-hoc request and projects, as well as ongoing reporting. In addition to leading the design, development, and management of our analytical tools and reporting. **Sr. Fraud Business Intelligence Analyst** will provide thought leadership and business analysis support as needed.

This position is a **Remote** opportunity working **Monday - Friday 9:00am to 5:30pm**

**Depth & Scope:**

+ Oversight of fraud attacks and trends impacting identified area

+ Partners with senior leadership to implement countermeasures in accordance with strategic goals

+ Participates in quarterly & annual fraud loss, and operational capacity forecasting exercises

+ Implements procedure and project changes

+ Adheres to Change Management protocols

+ Leverages business level reporting to identify fraud trends and provide insight based on area of oversight

+ Supports project development, intent & ongoing partner projects; provide risk identification and support the development of business insight for the project

+ Supports projects/ change by leveraging fraud expertise to help define fraud resilient products through the development of business level requirements and processes

+ Provides post launch Project and IT/ technology validation and issue management to ensure business and or fraud requirements are met

+ Ensures Fraud policy/process alignment & implementation for both fraud and supported business lines

+ Provides monthly business partner loss/operational performance updates and participate in review sessions

+ May be responsible for the day to day management of Fraud vendors

+ When working on formal projects, expectation is these projects are a moderate cost and risk rating/tier

**Education & Experience:**

+ Bachelor's degree in a related discipline

+ 3-5 years of work experience in a related capacity

+ Experience in fraud management preferred

+ Proficient with Microsoft Office applications; Advanced Excel preferred

+ Strong communication skills and a proven ability to develop effective relationships with external and internal business partners are required

+ Skilled in managing budgets, P&L and resource allocation

+ Ability to handle confidential information with discretion

**Additional Preferred Expierence**

+ Deep Understanding and hands on Experience working with Tools such as Tableau & Power BI, preferred

+ Experience with use of Relational Database and the process of Extract Transform Load (ETL) using common language such SQL or SAS, preferred

+ Expert Knowledge of various data source, tools and technologies used in preparing and summarizing reports, preferred

+ Strong Analytical and program solving skills to interpret data and draw conclusions, preferred

+ Demonstrated time management and organizational skills with the ability to prioritize and manage multiple initiatives to meet deadlines while ensuring high quality of work, preferred

+ Experience within Data Warehousing /Business Intelligence environment, preferred

**Customer Accountabilities:**

+ Supports the strategic direction of the fraud supported business and play a key role in the implementation of the overall business strategy while balancing Customer experience and fraud risk

+ Participates in identifying, designing and testing solutions and supporting the implementation of business projects/initiatives

+ Participates in discussion on strategic goals with partners in any given portfolio (output is roadmap and/ or strategic plan/ deliverables/ frameworks/ short to long term goals etc.)

+ Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed

**Shareholder Accountabilities:**

+ Collaborates with partners on business challenges and deliver fact-based advice that aligns to strategy and drives shareholder value

+ Supports the development and implementation of operational strategies/ standards/procedures and objectives to achieve measurable excellence in the quality delivery of sales, service, and products aligned with “industry best practice” and overall enterprise strategy and objectives

+ Participates in establishing and executing development/ input on fraud impact for business cases as well as drive towards execution of deliverables to meet the desired results

+ Develops and delivers presentations/ communications to management, stakeholders, and project owners after ensuring data analysis and insights are reviewed by management to validate accuracy and minimize errors

+ Will support the development of business requirements and facilitate project execution as well as educate/ train business users on how to integrate analytics into Decisions

+ Keeps abreast of emerging issues, trends, and evolving fraud risks and assess potential impacts to the Bank

+ Assesses/ identifies key issues and escalate to appropriate levels and relevant stakeholders where required

+ Maintains a culture of risk management and control, supported by effective processes and sound infrastructure and in alignment with risk appetite

**Employee/Team Accountabilities:**

+ Provides thought leadership and/or industry knowledge for own area of expertise

+ Supports a positive work environment that promotes service to the business, quality, innovation and teamwork; ensure timely communication of issues/ points of interest

+ Identifies and recommends opportunities to enhance productivity, effectiveness, and operational efficiency

+ Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services

+ Participates in knowledge transfer within the team and business units

+ Role model behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control culture

+ Creates an extraordinary place to work, advance and sustain a unique, inclusive culture that reflects TD’s diversity agenda, and creates an extraordinary employee experience

**Physical Requirements:**

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

+ Domestic Travel – Occasional

+ International Travel – Never

+ Performing sedentary work – Continuous

+ Performing multiple tasks – Continuous

+ Operating standard office equipment - Continuous

+ Responding quickly to sounds – Occasional

+ Sitting – Continuous

+ Standing – Occasional

+ Walking – Occasional

+ Moving safely in confined spaces – Occasional

+ Lifting/Carrying (under 25 lbs.) – Occasional

+ Lifting/Carrying (over 25 lbs.) – Never

+ Squatting – Occasional

+ Bending – Occasional

+ Kneeling – Never

+ Crawling – Never

+ Climbing – Never

+ Reaching overhead – Never

+ Reaching forward – Occasional

+ Pushing – Never

+ Pulling – Never

+ Twisting – Never

+ Concentrating for long periods of time – Continuous

+ Applying common sense to deal with problems involving standardized situations – Continuous

+ Reading, writing and comprehending instructions – Continuous

+ Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

**Who We Are:**

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

**Our Total Rewards Package**

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

**Additional Information:**

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

**Colleague Development**

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

**Training & Onboarding**

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

**Interview Process**

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

**Accommodation**

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

IAG is a worldwide function with 200 team members and offices across nine countries within American Express. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Most IAG team members hold at least one professional certification. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

American Express’ Internal Audit Group - Investigations team, plays a meaningful role in ensuring that American Express complies with the requirements of the Sarbanes-Oxley Act. As part of that process, the team is responsible for investigating unusual or irregular activities, including suspected and actual cases of internal fraud, Code of Conduct violations and other improprieties. The team is also responsible for the reporting of Whistleblower claims, Significant Ethics Violations, and certain instances of Fraud to the Audit and Compliance Committee of the Board of Directors. We seek professionals that have a diverse set of backgrounds including investigations, data analytics, technology, internal controls, compliance, operational risk and financial accounting, to support investigations globally, across all lines of business and functional areas of American Express.

Responsibilities:

+ Handle multiple investigation projects across all business units globally, throughout the company.

+ Gather and assess evidence and conduct procedures in the context of forensic accounting investigations, including coordination with American Express staff groups (e.g., Amex Ethic’s Office, General Counsel’s Organization, Employee Relations Group, Global Security, etc.)

+ Conduct fact-finding interviews with all personnel, including various levels of management.

+ Collaborate with investigations team members to understand the data behind processes, risk and controls, to develop analytic controls tests and analyze and interpret their results.

+ Proficient use of case management, automated work papers, analytics and other department and company tools.

+ Present investigation results, including the timely production of clear and concise investigation reports.

+ Assess the effectiveness of internal controls through investigations and make recommendations for improvement to close identified control gaps.

+ Maintain investigative proficiency through ongoing professional development.

**Minimum Qualifications**

+ 2 years of combined experience in either: corporate investigation services performing forensic and/or fraud investigations in the financial services/banking industry, internal audit, data analytics, technology, internal controls, compliance, operational risk and financial accounting

+ BA, BS, or equivalent degree in relevant field

+ Ability to effectively complete a variety of financial and accounting-oriented forensic investigations in the financial services industry

+ Proficiency in forensic techniques, including:

+ Developing and implementing investigative work plans;

+ Recognizing evidence in financial fraud and ethics violation situations;

+ Forensically analyzing financial records and supporting source documents;

+ Using data analytics in order to make data-informed decisions;

+ Conducting fact-finding interviews;

+ Reconstructing financial, accounting and/or business transactions;

+ Knowledge and experience in application of control theory to effectively assess internal controls during investigations and make recommendations for improvement;

+ Understanding of financial statement fraud indicators and “red flags”, the fraud triangle, attributes of strong corporate ethics and compliance programs, and relevant regulatory, accounting, and financial industry guidance and best practices

+ Effective written and verbal communication skills; ability to clearly present control analysis and recommendations with professionalism

**Preferred Qualifications**

+ advanced degree in accounting, or related field is preferred

+ Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization is a plus

+ Proficiency in SQL, Tableau, Power BI, Python, SAS, Microsoft Access, Microsoft Excel, Hive and/or Spark is a plus

+ Proficiency in Spanish is a plus

+ Professional Certification (CFE, CPA, CIA, or equivalent) is a plus

**Qualifications**

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Internal Audit

**Primary Location:** US-New York-New York

**Other Locations:** US-Utah-Salt Lake City, US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24007187

This job is responsible for providing resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery to answer client questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions.

Responsibilities:

Identifies client needs and recommends solutions when fraud has been identified
Records data captured during client interactions accurately
Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis
Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy
Complies with industry regulations, bank procedures, integrity levels of the department's system and financial controls
Required Qualifications:

Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives.
Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions.
Has a commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule.
Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays.
Communicates effectively and confidently with all clients to make their financial lives better.
Has the ability to engage with clients – begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections.
Is comfortable receiving ongoing performance feedback and coaching.
Has the ability to learn and adapt to new information and technology platforms.
Has at least an intermediate level of proficiency with computers and current technology.
Has 1+ years of customer/client service experience, including experience handling difficult client situations.
Desired Qualifications:

1+ years of experience in the banking/financial industry.
2+ years of experience working in a client service capacity.
Skills:

Conflict Management
Customer and Client Focus
Decision Making
Fraud Management
Oral Communications
Active Listening
Attention to Detail
Data Collection and Entry
Issue Management
Problem Solving
Adaptability
Collaboration
Critical Thinking
Influence
Class Start Date: July 22, 2024

Shift:

2nd shift (United States of America)
Hours Per Week:

40

**Company Summary**

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

**Department Summary**

The Billing and Credit department is a pivotal back-office support organization within operations, ensuring revenue assurance and delivering a best-in-class experience. Comprising multiple facets, the department focuses on key operational objectives, including credit qualification, billing accuracy, payment processing, fraud identification and prevention, as well as managing customer delinquency, collections, and bankruptcy.

**Job Duties and Responsibilities**

In this role, the Director will lead Credit, Risk, and Fraud Identification and Prevention, reporting to the VP of Fraud & Credit. Responsibilities include mentoring a team of 35+, maintaining credit policy and performance, managing delinquency and collection processes, and spearheading fraud prevention efforts. The Director will collaborate with stakeholders across all lines of business, from executives to entry-level analysts, demonstrating strong communication and leadership skills.

**Skills, Experience and Requirements**

Key Achievements and Metrics:

The Director will be instrumental in achieving key performance indicators, such as reducing delinquency rates, improving collection recoveries, and implementing cutting-edge technologies for fraud detection.

Requirements:

+ Well-polished oral and written presentation skills.

+ Experience managing teams in a fast-paced, high-throughput environment.

+ Proficient in Microsoft Excel, Word, PowerPoint, and the Google Suite.

+ MBA from a nationally recognized, accredited university preferred; equivalent experience accepted with an undergraduate degree in Finance/Accounting.

Relationship Management Skills:

Demonstrated ability to establish productive working relationships with executives, staff in other departments, and third-party vendors.

Compliance:

Stay abreast of industry regulations and compliance standards relevant to credit, collections, and fraud prevention.

Company Culture:

Embrace and promote the company's values and culture, fostering a collaborative and customer-centric environment.

**Salary Ranges**

Compensation: $185,000.00/Year - $225,000.00/Year

**Benefits**

We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits (https://careers.dish.com/about/benefits?pk\_vid=7df16cf2830b8db21671727467e02e66) .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.

Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.

Command Investigations LLC is a dynamic and forward-thinking investigative company that has been at the forefront of the industry since its establishment in September of 2012. With a relentless commitment to excellence, we have consistently delivered top-tier investigative services to our clients, setting the standard for innovation and reliability in the field. Our seasoned team of professionals, coupled with cutting-edge technology and a customer-centric approach, has allowed us to stand out as a leader in the investigation industry. At Command Investigations, we take pride in our proven track record of providing comprehensive investigative solutions that empower our clients to make informed decisions. With over a decade of experience, we continue to push the boundaries of what's possible, setting the bar high for investigative excellence.

What you’ll get:

+ A dedicated position as a surveillance investigator.

+ A steppingstone into the realms of investigations, security, and law enforcement.

+ Immersion in the world of covert investigations.

+ A fulfilling career where each day brings a distinct adventure.

+ Prospects for career development within the organization.

+ The abilities you acquire here can open doors to careers in various fields, including the FBI, law enforcement, ATF, US Border Patrol, State Crime Lab, law-related roles, paralegal positions, legal assistant jobs, security, corporate investigations, and investigative journalism.

What you’ll need to apply:

+ Approximately 1 year experience relating to Work Compensation/Fraud/Mobile and Stationary surveillance

+ Hold a valid Private Investigator license – where applicable.

+ Possession of a high school diploma or GED.

+ Minimum age requirement of 21 years or older.

+ Readiness to travel and accommodate overnight stays for remote assignments when necessary.

+ Ability to utilize web-based technology, digital surveillance equipment and software.

+ Flexible availability to work any day of the week, weekends and holidays are required.

+ Capability to start work as early as 5:00 am daily, with occasional evening shifts.

+ Successful completion of DMV and background checks – must have valid Driver’s License.

+ Proficiency and confidence in driving skills.

+ Auto insurance – required liability limits must be 100k/300k/100k for Bodily injury per single person/Bodily injury per accident/Property damages.

What a day in the life of an investigator looks like:

+ Surveillance involves monitoring, tracking, and recording subjects during their daily routines.

+ Engaging in both vehicular and on-foot pursuits of subjects while maintaining covert operations.

+ Tasked with diverse activities, ranging from filming individuals at grocery stores to capturing their presence at a sporting event.

+ Developing pre-surveillance plans tailored to the location and case particulars.

+ Comprehensive report generation, detailing the observed and recorded activities, along with the submission of video evidence.

+ Consistent communication with the team leader regarding setup positions, ongoing activities, and tactical approaches.

Required Equipment: (Not Provided by Command Investigations)

+ A reliable vehicle with a dark tint (following state regulations).

+ Smartphone.

+ Laptop computer with Microsoft Word. (Windows or Mac)

+ Digital video camera (handheld camcorder) with upload capability and accurate time and date stamp.

+ Covert camera of choice.

Compensation:

+ Health, dental, vision, life insurance, PTO, 401(k)

+ Performance incentives

+ Biweekly pay

Benefits:

+ 401(k)

+ Dental insurance

+ Health insurance

+ Vision insurance

+ Life insurance

+ Paid time off

+ Referral program

+ Paid Travel Time

+ Paid Daily Vehicle Allowance

+ Paid Report Writing Time

+ Paid Training/Orientation

+ Reimbursement for various case related expenses

+ Overnight Pay

Schedule:

+ 10-hour shift

+ Holidays

+ Overtime

+ Weekends required

Work Location: Arizona -State Wide

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Join the Canacre team in an exciting role working on leading edge infrastructure projects.

We are technical experts in land, energy, and transportation development delivering accurate, innovative, and agile solutions to our partners. We provide land acquisition, geospatial mapping, data management, web-based GIS, community relations, land feasibility studies, and permitting services. Canacre’s clients include developers, large scale service providers, and government entities that are involved in the planning and development of energy projects, rights of way, resources, and infrastructure across Canada and the United States. Canacre works on large-scale wind and solar power projects, high-voltage transmission lines, pipeline projects, municipal roads projects, and groupings of cellular towers and rooftop antennas.

At Canacre, we act with honesty and integrity within a culture where trust, collaboration, and teamwork flourish. We commit to diversity, inclusivity and the celebration of successes. Our vision is to foster an environment that promotes inspired and empowered team members who make an impact.

This position will be field based with approximately 25% of time in the field within the U.S. Southwest.

The Archaeological Principal Investigator will be responsible for oversight of a field-based cultural resources monitoring team throughout large-scale construction projects and for overseeing cultural compliance activities during construction activities.

In addition, your role will be to:

+ Oversee and assign responsibilities to archaeological field leads

+ Oversee archaeological fieldwork projects ensuring safety and quality standards

+ Direct and position archaeological field leads for archaeological projects including records reviews, surveys, testing, data recovery and monitoring projects

+ Oversee and contribute to written reports including monitoring reports, survey reports, and formal updates on cultural resource efforts

+ Author and/or employ Historic Properties Treatment Plans, Monitoring and Discovery Plans, or Work Plans

+ Coordinate with archaeological field monitors and construction personnel to provide necessary information and facilitate regular communication among all parties

+ Inspect areas of concern identified by field monitors and make appropriate recommendations to construction personnel, as required

+ Review field reports for quality, consistency, and accuracy

+ Assist with level of effort and cost estimates for projects involving archaeology

+ Contribute to cost estimates and written proposals that involve archaeological tasks

Qualifications:

+ Master's degree in archaeology, anthropology, or related field of study and minimum 5 years professional management experience in a archaeology

+ Ability to obtain State and Federal archaeological permits as a (Principal Investigator) within the U.S. Southwest, South, and/or Great Basin

+ Experience leading fieldwork and reporting efforts on State and Federal lands in the southwestern United States related to transmission line construction projects

+ Demonstrated experience overseeing field and reporting work and coordinating other field-based resource teams

+ Strong working knowledge of cultural resource legislation and regulations

+ Strong analytical, problem-solving skills, prioritizing, analytical, communication and decision-making skills

+ Ability to manage multiple projects and staff with minimal supervision

+ Ability to build strong, lasting relationships with key stakeholders

+ Experience authoring documents and data in Microsoft Office, Google Earth, ArcGIS Online, and ArcGIS FieldMaps/Survey123

+ Member of the Register of Professional Archaeologists

+ Valid Driver’s License, with ability to maintain insurability under the company’s insurance carrier

At Canacre, our benefits program is one of the ways in which we reinforce the value we place on employees and the role they play in helping us achieve our goals. Canacre offers comprehensive health and dental coverage, paid time off, and disability insurance. Other benefits include a 401(k) Savings Plan employer matching program, Employee Assistance Program, flexible work arrangement and a variety of wellness programs.

Given the volume of applications we typically receive, we are unable to respond to all applicants, however, you will be contacted if your experience is a suitable match with one of our upcoming projects.

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**About this role:**

Wells Fargo is seeking a Senior Fraud & Claims Operations Representative in Detection Operations as part of Fraud & Claims Management. Learn more about the career areas and business divisions at wellsfargojobs.com .

**In this role, you will:**

+ Support team performance in identifying control failures in bank processes, procedures, customer, or colleague decisions

+ Provide feedback and present ideas for improving or implementing processes and tools within fraud and claims functional area

+ Perform complex operational tasks, including review, verification, and identification of customer transactions to detect and prevent fraud, policy violations or resolve merchant disputes in order to mitigate and recover losses

+ Provide subject matter knowledge and interpretation of procedures to less experienced staff

+ Interact with fraud and claims functional area on a wide range of information as well as with external customers

**Required Qualifications:**

+ 18+ months of Customer Service, Financial Services, Fraud, or Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ 1+ year of financial crimes experience

+ Identify potential fraud/risky accounts and take appropriate action to prevent loss

+ Familiarity of a variety of fraud scams and the ability to educate customer and take steps to safeguard our customers and their accounts from future activity.

+ Experience working with the following systems: Universal Workstation (UW), Hogan, SVP, Image Browser (OIB)

+ Navigate multiple computer system windows, applications, and utilize search tools to find information

+ Knowledge of fraud involving Wire and ACH transactions

+ Knowledge and understanding of financial crime, fraud, scams, and risk management

+ Able to work with little/ no supervision

+ Strong organizational, multi-tasking, and prioritizing skills

+ Achieve high production and quality standards

+ Work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

+ Strong analytical skills with high attention to detail and accuracy

+ Make timely and independent judgment decisions while working in a fast-paced and results-driven environment

**Job Expectations:**

+ Training hours: 4 weeks paid from Monday to Friday 7am - 3:30pm Arizona time

+ Regular hours: Monday to Friday 6:45am - 3:15pm can change to 7am -3:30pm Arizona time

+ Flexibility of schedule is an expectation. Schedules are dynamic and will change based on business need as determined by customer volume; customers are the primary focus of everything we do **.**

+ Commute on-site to the location posted.

+ This position is not eligible for Visa sponsorship.

**Posting Location:**

+ 1336 W Alameda, Tempe, AZ

**Posting End Date:**

6 May 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-364468

**Updated:** Wed May 01 00:00:00 UTC 2024

**Location:** TEMPE,Arizona

**Why USAA?**

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

Principal level jobs have unique requirements established to maintain consistent application, usage, and reporting structure.

As a dedicated Fraud Principal- Operations, you will Independently and regularly deliver effective, specialized regulatory solutions and advises on key compliance issues to senior executive leaders for the assigned line of business. Provides leadership and direction on highly complex and unique matters of significance leveraging deep subject matter expertise and thought leadership. Partners with and engages Legal, Enterprise Compliance, Risk and IT partners on the development and implementation of regulatory Risk mitigation strategies and solutions for first line of defense. Measurably increases organizational Risk controls and compliance. Provides leadership and direction to ensure processes and procedures are in place to effectively monitor and manage regulatory Risk.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, , Phoenix, AZ, or Tampa, FL. Relocation assistance is not available for this position.

This position can work remotely in the continental U.S. with occasional business travel.

**The Opportunity**

**What you'll do:**

+ Oversees, guides, and drives the implementation, development, and maintenance of Risk Management solutions, enabling awareness of changes in the regulatory environment and management of downstream impacts.

+ Stays current on laws, regulations and industry standards and serves as a trusted strategic advisor and thought leader to senior leadership, EC and/or Board members. May independently provide advice directly to the line of business President.

+ Collaborates with a cross-functional team across enterprise, to include Compliance, Risk, Legal and IT partners to lead the design, development and implementation of strategic, technical, and non-technical solutions that protect and minimize regulatory Risk.

+ Demonstrates expert-level thought leadership towards strategy development and applies technical subject-matter-expertise to produce innovative solutions for complex work deliverables in support of departmental initiatives.

+ Supports and engages, as appropriate, in discussions with relevant regulators (e.g. Federal Reserve, OCC, CFPB, FDIC) on the business regulatory Risk control program and results.

+ Oversees Risk and/or quality control improvements and drives strategic mitigation recommendations for major initiatives as appropriate, including project activities, related integrations, strategic activities, and large system/process improvements.

+ Responsible for long-term initiatives, ad hoc requests, issues, and on-going Risk management responsibilities.

+ Consults for other business units on control design to address strategic, operational, financial, and regulatory Risks.

+ Establishes and monitors key performance and Risk indicators/metrics to assist with the early identification of Risk trends.

+ Responsible for the governance, administration of compliance and operational documents and for the governance, maintenance, and enforcement of operating procedures.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor’s Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 10 years of Risk Management, Audit, and/or Compliance experience within a financial services industry to include 6 years of specific SME experience and accountability for designing and implementing Risk management technical and non-technical strategies and solutions.

+ Working knowledge/experience with IT in developing, designing, and implementing technical solutions.

+ Strong understanding of business operations and management, to include end-to-end processes and organizational dependencies.

+ Extensive experience and knowledge of compliance laws, rules, and regulations including relevant industry best practices and subject matter expertise across a broad range of financial products and services to meet regulatory guidelines.

+ Mastery of Risk management consulting skills to include gathering and synthesizing business requirements and communicating and/or facilitating constructive opportunities to a variety of audience levels such as the executive council, legal counsel, law enforcement, regulators, and examiners.

+ Executive-level mastery of property & casualty insurance or banking regulatory requirements, Risk management principles and operational Risk concepts.

+ Demonstrated ability to successfully navigate and operate across multiple levels of a large, highly matrixed organization.

+ Ability to build rapport with key partners and interface with businesses and functions to facilitate the successful implementation of Compliance Risk Management Programs.

+ Strong understanding of Risk and corporate governance practices, and the functions of a three lines of defense Risk management structure.

+ Demonstrated subject matter expertise of enterprise Risk and compliance frameworks, policy development and implementation.

+ Knowledge of federal laws, rules, regulations, and applicable guidance to include: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA.

**What sets you apart:**

+ Evaluate critical processes for opportunity and lead process optimization efforts for the function

+ Deliver with urgency and efficiency in directing tactical response to operational issues and resolution activities

+ Lead robust procedure re-write transformation to include implementation and relaunch to the function

+ Collaborate with business partners to develop and launch performance management program

+ Partner with OMNI leadership to optimize current workforce management program for Fraud

+ Presents information to executive management to raise fraud awareness and education

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

+ Collaborate with business partners to establish a revitalized Culture, creating enhanced accountability as it relates to fraud mitigation, member experience and controls execution.

+ US military experience through military service or a military spouse/domestic partner

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230-$264,200 **.**

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

**Why USAA?**

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

As a dedicated Director, Fraud Prevention and Detection, you will provide oversight and manages the strategic direction of fraud risk at USAA. Directs tactical operational issues and resolution activities related to financial fraud at USAA. Protects member assets by minimizing fraud loss, risk exposure and by providing optimal customer service. Implements and executes business plans,

drives and champions change and provides feedback to senior management.

We are looking for 4 new Directors in Fraud Prevention and Detection. Each Director will be supporting one of the following areas: Control Execution and Fraud Decision Accuracy, the Fraud Call Center, Fraud Aggregation Management, or Fraud Alert Management.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, or Tampa, FL. Relocation assistance is not available for this position.

This position can work remotely in the continental U.S. with occasional business travel.

**The Opportunity**

**What you'll do:**

+ Develops strategies and solutions to enable USAA members to conduct business (open new accounts, maintenance accounts, move money/make payments, debit/credit cards, etc.) while reducing fraud risk.

+ Develops and executes on strategies, objectives, and business plans.

+ Ensures activities are aligned with the corporate mission, strategy, and objectives to protect the USAA.

+ Develops managers and staff knowledge and collaborates with Fraud Strategy to ensure best in class detection solutions are delivered in a timely, cost-effective manner.

+ Develops solutions (technical and nontechnical) that enable exceptional member experience while mitigating fraud risks and abiding all governing rules and guidance imposed by regulatory bodies.

+ Assists in the advancement of USAA products and channels, enabling member functionality and transactions while balancing risk and controls.

+ Collaborates with business partners to plan, prepare and forecast potential losses, develop mitigating controls and educate business stakeholders on fraud schemes and industry trends.

+ Develops key metrics and reports trends, industry developments and best practices.

+ Presents information to executive management to raise fraud awareness and education.

+ Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor’s Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 8 years of financial services experience, to include at least 3 years of fraud or operational experience in one or more of the following areas: check, wire, ACH, securities/brokerage, card, ID theft, corporate security investigations, collections underwriting, risk, compliance, internal audit, or other related experience.

+ 3 years of direct team lead or management experience.

+ 3 years of experience working with federal regulations as they relate to bank security, investigations, case creation, SAR filing, and recovery.

+ Subject-matter-expert knowledge of Microsoft Office products.

+ Experience developing strategies and managing major initiatives pertaining to Fraud operations and/or Bank operational risk.

+ Experience leading teams responsible for banking operations, fraudulent review, and regulations that relate to funds availability, check kiting and check fraud.

+ Expert knowledge of REG CC, REG E, or REG Z Certificates and Designations Association of Certified Fraud Examiners (ACFE) preferred fraudulent activities for a wide range of enterprise financial products and services.

+ Comprehensive knowledge of the Bank's fraud prevention controls, risk processes, systems, and data environments.

+ Knowledge of federal laws, rules, and regulations to include: Reg CC, Reg E

**What sets you apart:**

+ Experience working in Fraud and/or AML functions.

+ US military experience through military service or a military spouse/domestic partner

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550-$230,400 **.**

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.