Job Title

Financial Aid Advisor, Int

Job ID

605655

Location

Financial Aid

Full/Part Time

Full-Time

**Favorite Job**

Regular/Temporary

Regular

**Workplace Culture**

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU’s culture of excellence.

**Immigration Suppt/Sponsorship**

NAU will not provide any U.S. immigration support or sponsorship for this position.

**Job Description**

Position Summary

Manages the Financial Aid Communications program and serves as a financial aid advisor. Frequently reviews, edits and prepares communication material as needed for the department. Confers with subject matter experts to create and deliver communications in a timely manner. Maintains the department’s social media platforms and updates website. Assists the Manager, Client Services in the front counter operations as needed.

Essential Position Responsibilities

+ Serves as the primary contact for students and parents, providing in-depth interpretation of, counseling on, and resolution of problems with financial aid packages.

+ Counsels and guides students and parents about financial aid eligibility, application procedures, aid programs, costs, debt management, repayment options, as well as terms and conditions for private, state, and federal financial aid programs. Assists with the completion and submission of financial aid documents, as needed.

+ Analyzes a variety of factors (financial data, family circumstances, social background, academic status, educational goals) and applies knowledge of federal/state, donor and/or institutional guidelines to determine students' eligibility for various types of financial aid.

+ Determines amount of funds to award and make awards within federal/state, donor and/or institutional guidelines. Ensures the completion of applicable required documentation.

+ Reviews and evaluates information provided in student appeals for adjustment or exception to financial aid awards and decides validity of appeals. Exercises professional judgment to authorize changes in financial aid award.

+ Gathers various data to verify continued compliance and eligibility to receive aid under federal and institutional guidelines; notifies students of changes in eligibility of awards and alternatives to amend the situation.

**Minimum Qualifications**

+ Associates or Bachelor’s degree and 2-4 years of relevant experience; or,

+ An equivalent combination of related education, experience, and training.

**Knowledge, Skills, & Abilities**

+ Knowledge of government rules, regulations, guidelines and procedures related to financial aid.

+ Knowledge of higher education law, including FERPA, Title IX, HIPAA, etc.

+ Skills in prioritizing and completing multiple tasks of varying complexity and urgency in a timely and efficient manner.

+ Customer service skills.

+ Organizational skills and strong attention to detail.

+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

+ Works with confidential and/or sensitive information.

+ Establishes and maintains effective working relationships.

+ Communicates effectively, including the ability to present to small and large groups.

+ Possesses problem solving, organizational, and analytical capabilities.

+ Promotes a diverse, inclusive environment.

**COVID-19 Vaccination Requiremt**

Under the recent executive order issued by President Biden requiring all employees of federal contractors to receive COVID-19 vaccinations, NAU expects all employees, including new hires, to be vaccinated unless they have an approved medical or religious accommodation. Proof of vaccination will be required by January 18, 2022. For questions about vaccines and medical or religious accommodations, please visit FAQs for Employee Vaccination Requirement (https://in.nau.edu/human-resources/faqs-for-employee-vaccination-requirement-2/) .

**Background Information**

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year Northern Arizona University releases an Annual Security Report (https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.) . The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report (https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.) is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.

If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

**Salary**

The budgeted salary amount is $38,000.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

**FLSA Status**

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

**Benefits**

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website (https://in.nau.edu/Human-Resources/Benefits/) . Classified Staff employees are in a probationary status for their first six months at NAU.

NAU is a tobacco and smoke-free campus.

Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits (https://in.nau.edu/human-resources/eligibility-enrollment/) on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

**Learning and Development**

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training (https://in.nau.edu/Human-Resources/Required/) includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

**Application Deadline**

Applications received by **October 31, 2021** **at 11:59 p.m.** will be given full consideration. Applications received after that date may be considered until the position is filled.

**How to Apply**

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website (https://in.nau.edu/human-resources/) or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

**Equal Employment Opportunity**

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements (https://in.nau.edu/Human-Resources/Posters-Required-by-Law/)

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

At Brookline College, we are dedicated to our students’ success and committed to providing them with our best service from start to finish. Our helpful admission representatives will help students define their goals and choose a program. Our experienced instructors will educate their students and provide hands-on training. Our devoted staff will support and help every student complete their program, and once they graduate, they’ll assist the student with their job search.

We are looking for a Financial Aid Administrator to join our team.

As our Financial Aid Administrator (FAA), you will meet and communicate with current, prospective and alumni students to guide them through the financial aid process. As an FAA, you will report directly to the Director of Financial Aid. You will be responsible for administering, determining eligibility, and processing student financial aid to maintain positive cash flow, in addition to other related tasks for the financial aid department.

+ Processing Verification and Disbursements

+ Awards state and federal aid to eligible students according to regulations and policy

+ Counsels students and parents

+ Provides estimates and packaging information

+ Calculates Return of Title IV

+ Default Management and Financial Literacy programs

+ Auditing

+ Running reports to ensure work integrity

+ Interacting with other departments to assist students

+ Maintaining up to date information on new federal regulations

+ Assisting with Private Loans

+ Packaging VA benefits

+ Bachelor’s Degree preferred

+ Campus VUE experience preferred

+ Computer knowledge is recommended, including Microsoft Word, Excel and Outlook

+ Excellent customer service and organizational skills

+ Attention to detail with the capability to multi-task

ID: 2022-3249

External Company Name: Unitek Learning, Inc.

External Company URL: www.uniteklearning.com

Street: 2445 W Dunlap Ave

Telecommute: Yes