Biochemists and Biophysicists

**Do you want your voice heard and your actions to count?**

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Performing process engineering and data analytics; developing requirements and drafting procedures to source, aggregate, transform, and extract data for business end users. Utilizing PowerBI, SQL, and Tableau to develop dashboards, data models, and presentation layer data visualizations to create reports for business users and senior management and for resource capacity, budgeting, and forecasting use cases. Designing target state data governance, BAU change management, and data sourcing functions and processes for regulatory and risk reporting aligned to technology design and target state architecture. Designing and defining new roles, responsibilities, and functions and drafting operational playbooks for end users for testing and deployment. Drafting new process Operating Standards and procedure documents aligned to internal risk & controls. Conducting UAT testing and draft parallel test plans, scripts, and cases; designing interim process solutions upon identification of process or technology delivery gaps. Designing training and communication plans for target state processes and technology capabilities; coordinating rollout of new processes to end users.

Qualifications – External

Education: Bachelor's Degree in Data Management/Analytics, Information Management, Finance, or a related field (or foreign equivalent degree).

Experience: 5 years of process engineering and data analytics experience; developing requirements and drafting procedures to source, aggregate, transform, and extract data for business end users; utilizing data analytics tools (PowerBI, SQL, and Tableau) to develop dashboards, data models, and presentation layer data visualizations to create reports for business users and senior management and for resource capacity, budgeting, and forecasting use cases; and 1 year of experience must be in the financial services or banking industry designing data governance, change management, and data sourcing processes for regulatory and risk reporting; drafting new process procedure documents aligned to internal risk & controls; designing training and communication plans and coordinating rollout of new processes to end users.

Alternate: In the alternate, Employer will accept a Master’s degree in Data Management/Analytics, Information Management, Finance, or a related field (or foreign equivalent degree) plus 3 years of process engineering and data analytics experience; developing requirements and drafting procedures to source, aggregate, transform, and extract data for business end users; utilizing data analytics tools (PowerBI, SQL, and Tableau) to develop dashboards, data models, and presentation layer data visualizations to create reports for business users and senior management and for resource capacity, budgeting, and forecasting use cases; and 1 year of experience must be in the financial services or banking industry designing data governance, change management, and data sourcing processes for regulatory and risk reporting; drafting new process procedure documents aligned to internal risk & controls; designing training and communication plans and coordinating rollout of new processes to end users.

Other: Position requires employment in-office 4 days per week and remotely 1 day per week.

Wage: $122,283 to $127,000 U.S. dollars per year

Employer: MUFG Bank, Ltd.

Location: Tempe, AZ 85288

**_Reference internal requisition#10064762-WD_**

We are committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our people and our business; Equal Opportunity Employer: Minority/Female/Disability/Veteran.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

**Our Culture Principles**

+ Client Centric

+ People Focused

+ Listen Up. Speak Up.

+ Innovate & Simplify

+ Own & Execute

**Job Description**

The role is accountable for performance and compliance for assigned protocols and sites in a country.

Under the oversight of the CRA manager or CRD, the person ensures compliance of study conduct with ICH/GCP and country regulations, our company's policies and procedures, quality standards and adverse event reporting requirements internally and externally. Acts as primary site contact and site manager throughout all phases of a clinical research study, taking overall responsibility of allocated sites. Actively develops and expands the territory for clinical research, finding and developing new sites. Participates in internal meetings and workstreams as SME for monitoring processes and systems.

**Responsibilities include, but are not limited to:**

+ Develops strong site relationships and ensures continuity of site relationships through all phases of the trial.

+ Performs clinical study site management/monitoring activities in compliance with ICH-GCP, Sponsor SOPs, Local Laws & Regulations, Protocol, Site Monitoring Plan and associated documents.

+ Gains an in-depth understanding of the study protocol and related procedures.

+ Coordinates & manages various tasks in collaboration with other sponsor roles to achieve Site Ready.

+ Participates & provides inputs on site selection and validation activities.

**Performs remote and on-site monitoring & oversight activities using various tools to ensure:**

+ Data generated at site are complete, accurate and unbiased.

+ Subjects’ right, safety and well-being are protected.

+ Conducts site visits including but not limited to validation visits, initiation visits, monitoring visits, close-out visits and records clear, comprehensive and accurate visit & non-visit contact reports appropriately in a timely manner.

+ Collects, reviews, and monitors required regulatory documentation for study start-up, study maintenance and study close-out.

+ Communicates with Investigators and site staff on issues related to protocol conduct, recruitment, retention, protocol deviations, regulatory documentation, site audits/inspections and overall site performance.

+ Identifies, assesses and resolves site performance, quality or compliance problems and escalates per defined CRA Escalation Pathway as appropriate in collaboration with CRA Manager, CRM, TA Head and CRD as needed.

+ Works in partnership internally with GCTO country operations, finance, regulatory affairs, pharmacovigilance, legal and regional operations, HQ functional areas and externally with vendors and IRB/IECs and Regulatory Authorities in support of assigned sites.

+ Manages and maintains information and documentation in CTMS, eTMF and various other systems as appropriate and per timelines.

+ Contributes strongly to CRA team knowledge by acting as process Subject Matter Expert (SME), sharing best practices, making recommendations for continuous improvement and providing training as appropriate/required.

+ Supports and/or leads audit/inspection activities as needed.

+ Following the country strategy defined by CRD and CRA manager, contributes to the identification of new potential sites and works closely with them to develop strong clinical research capabilities.

+ Mentors / buddies junior CRAs on process/study requirements and performs co-monitoring visits where appropriate.

+ Could perform Quality control visits if delegated by other roles and trained appropriately.

**Extent of Travel**

+ Ability to travel domestically and internationally approximately 65%-75% of working time. Expected traveling ~2-3 days/week.

+ Current driver’s license

**Qualifications, Skills & Experience**

**CORE Competency Expectations:**

+ Fluent in Local Languages and English (verbal and written) and excellent communication skills, including the ability to understand and present technical information effectively.

+ Excellent understanding and working knowledge of clinical research, phases of clinical trials, current GCP/ICH & country clinical research law & guidelines.

+ Excellent understanding of Global, Country/Regional Clinical Research Guidelines and ability to work within these guidelines.

+ Demonstrated ability to mentor/lead.

+ Hands on knowledge of Good Documentation Practices.

+ Proven Skills in Site Management including independent management of site performance and patient recruitment.

+ Demonstrated high level of monitoring skill with independent professional judgment.

+ Good IT skills (Use of MS office, use of various clinical IT applications on computer, tablet and mobile devices) and ability to adapt to new IT applications on various devices.

+ Ability to understand and analyze data/metrics and act appropriately, also in a virtual environment.

+ Experience with conducting site motivational visit designed to boost site enrollment.

+ Capable of managing complex issues, works in a solution-oriented manner.

+ Performs root cause analysis and implements preventative and corrective action.

+ Capable of mentoring junior CRAs on process/study requirements and is able to perform co-monitoring visits where appropriate.

**Behavioral Competency Expectations:**

+ Effective time management, organizational and interpersonal skills, conflict management, problem solving skills.

+ Able to work highly independently across multiple protocols, sites and therapy areas.

+ High sense of accountability / urgency. Ability to set priorities and handle multiple tasks simultaneously in a changing environment.

+ Works effectively in a matrix multicultural environment. Ability to establish and maintain culturally sensitive working relationships.

+ Demonstrates commitment to Customer focus.

+ Works with high quality and compliance mind-set.

+ Positive mindset, growth mindset, capable of working independently and being self-driven.

+ Demonstrates and projects professional demeanor and communication consistent with organizational policies and practices.

**Experience Requirements:**

**Required:**

+ Min. 4 years of direct site management (monitoring) experience in a bio/pharma/CRO.

**Educational Requirements:**

**Preferred:**

+ B.A./B.S. with strong emphasis in science and/or biology.

MRLGCTO

\#EligibleforERP

**NOTICE** **FOR** **INTERNAL** **APPLICANTS**

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separationpackage, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

**Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.**

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

**US and Puerto Rico Residents Only:**

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

**U.S. Hybrid Work Model**

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$122,800.00 - $193,300.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here (https://www.benefitsatmerck.com/) .

**Search Firm Representatives Please Read Carefully**

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

**Employee Status:**

Regular

**Relocation:**

No relocation

**VISA Sponsorship:**

No

**Travel Requirements:**

50%

**Flexible Work Arrangements:**

Remote

**Shift:**

Not Indicated

**Valid Driving License:**

Yes

**Hazardous Material(s):**

NA

**Requisition ID:** R281876

**Become a part of our caring community and help us put health first**

Humana's Clinical Analytics Team is seeking a Senior Research Scientist (Remote). Our team identifies opportunities and builds solutions to improve clinical outcomes and lower costs for millions of Medicare Advantage beneficiaries through an evidence-based approach using data analytics, clinical expertise, strategic mindset, and rigorous study designs. In this multi-disciplinary team, you will have the opportunity to work closely with strategy partners and clinicians to shape Humana's enterprise clinical strategies and initiatives.

As a Senior Research Scientist on the team, you will apply epidemiologic, economic, statistical principles to identify trends, assess variable associations, evaluate cause-effect relationships, and size potential opportunities using high volumes of complex data.

**Responsibilities**

As a Senior Research Scientist in Clinical Analytics, you will:

+ Do exploratory analysis on populations, trends, and clinical conditions to inform potential opportunities for trend savings and clinical outcomes improvement for our members.

+ Develop models and/or rules using clinical condition in claims data, membership data, or other data sources in order to target at-risk members who will benefit most from clinical interventions.

+ Design outcomes studies and perform program evaluation using randomized controlled trials, propensity matching, difference-in-difference models, or other experimental/quasi-experimental methods.

+ Discover key drivers of intervention enrollment and engagement and evaluate ways to improve.

+ Conduct literature reviews and intervention research to assess engagement rates and treatment effect sizes of interventions that are in the early stages of design and implementation.

+ Collaborate effectively with data teams, analytic teams, finance teams, product owners, clinicians, informaticists, leaders, and other business partners to align on objectives, approaches, and work plans.

+ Write code in SQL, SAS, and Python to assemble data, create analytic variables/features, design visuals and charts, and statistical models for research/science use-cases.

+ Present your analytical plans, study protocols, intervention theories of change, and analytical work to business partners in slide decks in a way that is easy to understand.

+ Create and maintain content for insights memos, lessons learned, training, and team assets.

+ Manage and prioritize your work so that you delivery quality analysis in a timely manner and communicate clear expectations with business partners.

**Primary Qualifications**

+ Master's Degree in a quantitative discipline such as Epidemiology, Biostatistics, Economics, Statistics, Clinical Informatics, Engineering, and/or related fields

+ 5+ years of experience that includes:

+ Skills to create datasets and analytical variables from large and complex data environments by writing code in SQL, SAS, and Python.

+ Applying research methods to transform high volumes of complex data into actionable insights.

+ Experience with experimental and quasi-experimental methods such as randomized controlled trials, propensity matching, or difference-in-difference models.

+ Publication of health outcomes research.

+ Strong interest in healthcare and desire to make a positive impact on health outcomes.

+ Ability to work collaboratively within a multi-disciplinary team, to deliver quality analytical work, and communicate results and insights clearly to business partners.

**Use your skills to make an impact**

**Preferred Qualifications**

+ Doctorate degree in a quantitative discipline such as Epidemiology, Biostatistics, Economics, Statistics, Clinical Informatics, Engineering, and/or related fields

+ Healthcare or managed care working experience

+ Experience working with medical, pharmacy, and lab claims

+ Demonstrated familiarity with clinical concepts related to a broad range of clinical conditions and disease states - experience with oncology, behavioral health and chronic conditions would be particularly valuable

+ Demonstrated familiarity with hypothesis testing, statistical methods, and/or comparative effectiveness study design and modeling techniques

+ Experience using Pyspark, DataBricks, Microsoft Azure, PowerBI, and SAS

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$93,000 - $128,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

**Become a part of our caring community and help us put health first**

The Lead Data Scientist uses mathematics, statistics, modeling, business analysis, and technology to transform high volumes of complex data into advanced analytic solutions. The Lead Data Scientist works on problems of diverse scope and complexity ranging from moderate to substantial.

The Lead Data Scientist develops, maintains, and collects structured and unstructured data sets for analysis and reporting. This individual creates reports, projections, models, and presentations to support business strategy and tactics. This person advises executives to develop functional strategies (often segment specific) on matters of significance and exercises independent judgment and decision making on complex issues regarding job duties and related tasks and works under minimal supervision. This individual uses independent judgment requiring analysis of variable factors and determining the best course of action.

**Use your skills to make an impact**

**Required Qualifications**

+ Bachelor's Degree

+ Minimum 5 years of data analytics experience

+ Minimum 2 years of project leadership experience

+ Experience with Artificial Intelligence concepts and latest technology including ChatGPT and LLM

+ Experience in using mathematics, statistics, modeling, business analysis, and technology to transform high volumes of complex data into advanced analytic solutions

+ Demonstrated experience in working on problems of diverse scope and complexity ranging from moderate to substantial

+ Experience in developing, maintaining, and collecting structured and unstructured data sets for analysis and reporting

+ Experience in creating reports, projections, models, and presentations to support business

+ Ability to exercise independent judgment and decision making on complex issues regarding job duties and related tasks

+ Ability to works under minimal supervision, using independent judgment

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

**Work-At-Home Requirements**

+ At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested

+ Satellite, cellular and microwave connection can be used only if approved by leadership

+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

**Preferred Qualifications**

+ PhD

+ Formal management or leadership experience

+ Experience in large Enterprise environments

+ Familiarity with a data visualization solution such as Tableau or Power BI

+ Exposure to cloud data platforms: Hadoop, Azure, or Jupiter Notebook

**Additional Information**

+ As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

+ If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. This is a remote role - #LI-Remote

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$126,800 - $174,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Chemist I/II PV

Apply now »

Date: Apr 30, 2024

Location: TONOPAH, AZ, US, 85354

Company: APS

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

The Chemist I/II provides technical review of a select Chemistry Program.

Trends data and makes recommendations for changes in the Chemistry program.

Minimum Requirements

Chemist I

A four-year Bachelor of Science degree in Engineering or a Physical Sciences discipline from an accredited college or university.

In lieu of a bachelors degree, combination of college coursework and/or experience in chemistry positions equaling four (4) years.

Chemist II

A four-year Bachelor of Science degree in Engineering or a Physical Sciences discipline from an accredited college or university plus two (2) years experience in chemistry positions. In lieu of a bachelor's degree, combination of college coursework and/or experience in chemistry positions equaling six (6) years.

Nuclear requirement:

Any PVNGS employee may be called upon to serve as a member of the Emergency Response Organization (ERO) and will be expected to fulfill their obligation as an ERO member.

Any PVNGS employee may be called upon to support a refueling or short-notice outage.

This includes line roles and responsibilities as necessary to execute outage activities.

These are conditions of employment at PVNGS.

Major Accountabilities

1) Provides program support for any Chemistry program.

2) Ensures the program and procedural guidance follows federal, state and industry regulations, standards, and licenses.

3) Trends and monitors program effectiveness to support program goals, recommends changes, and participates in coordinating program implementation at department level.

4) Solves basic Chemistry problems.

5) Gathers and compiles data as well as writes basic required reports and evaluations to support the Chemistry Program.

6) Uses the Corrective Action Program to document gaps to excellence in the Chemistry programs.

7) Reviews Chemistry data and takes actions to correct problems.

8) Performs basic evaluations in support of technical specialty programs.

9) Interfaces with other work groups (e.g., Radiation Protection Operations, Operations, Engineering) on assigned projects.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.

Hybrid Role:

This position combines working in the office and at home, based on the needs of the business. The schedule will be determined with the hired employee and leadership, but the ultimate decision is the company's.

Any PVGS employees may be called upon for random Fitness for Duty (FFD) testing during scheduled working hours. Employees, if off-site, must report to FFD at Palo Verde as soon as reasonably practicable, but no more than 120 minutes after being notified. Employees who are onsite when notified will have no more than 60 minutes to report after being notified.

**_Together for a cleaner, healthier world._**

**Johnson Matthey, a FTSE 250 organisation, is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals and process technology. With operations in over 30 countries, we employ more than 12,600 people. We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us competitive advantage and will ensure our success for years to come. You can be part of that success story.**

_Catalyst Technologies (CT) is a market leader in the syngas value chain. It develops and supplies high-value, specialty process technology and catalysts for chemicals and fuels processing to enable our customers to operate efficiently, profitably, and sustainably. With CT at the forefront of the transition to sustainable chemicals and fuels, the transition to net zero is creating exciting new opportunities in this sector._

The senior process engineer will provide technical support to Sustainable Solutions business development activities including customer technical due diligence, technical negotiations, proposals and studies. This person will also provide engineering support in order to identify and develop industry leading technology and catalysts, supporting opportunity evaluation, external projects and technology development activities with US focus. This person will develop syngas technical knowledge to enable provision of all relevant syn gas technical input to Catalyst Technologies US activities utilizing support from established UK Sustainable Solutions technical teams.

**Your Responsibilities:**

+ Ensure JM health, safety, environmental and quality procedures are followed and that a high standard of safety is achieved in all associated work.

+ Carry out process engineering activities, following JM standards and procedures to schedule and budget as advised by the Technology Manager / Project Manager / Lead Engineer.

+ Lead proposal and study effort for US customers maintaining liaison with technology teams.

+ Attend customer meetings with business development managers to provide technical input to proposals, contract negotiations, customer technical due diligence. This will principally be in

+ Develop process simulations where needed.

+ Work with external project partners, including to evaluate data, develop flowsheets and technology as needed by the project.

+ Keep up to date with relevant patents and literature

+ Work with R+D, innovation and commercial teams within JM as needed for each project

+ Take a proactive approach to personal & professional development

+ Identify department/business improvement opportunities to enhance the departmental offering.

+ Broaden technical and commercial understanding of JM technologies.

+ Achieve/Maintain charter status of recognized engineered body.

**Requirements for the role:**

+ Degree / PhD in Chemical Engineering - (PhD desired )

+ Minimum of 5 years’ relevant experience

+ Proven process engineering design experience with technical safety and environmental aspects

+ Proficient in use of Engineering Software, eg Hysys, ProII, Aspen+ Relevant syngas experience, (both in production via reforming technologies or in downstream utilization)

+ A self-motivated, proactive individual with high achievement drive and initiative

+ Demonstration of customer focus and ability to respond to customer needs whilst achieving project and corporate objectives

+ Display analytical, engineering and innovation skills and apply these to novel technology development

+ Excellent verbal and written communication skills

**How you will be rewarded:**

We offer a competitive compensation and JM Elements benefits package including bonus, excellent pension contributions and 20 days annual leave (varies for shift- based roles). Our JM Elements Benefits programme helps our employees understand and manage the JM benefits, as well as helping you focus on your overall wellbeing – for you and your family. We use our inspiring science and technology to enhance lives. For those who are passionate about sustainable solutions and shaping our markets, we offer stretch and a wealth of diverse opportunities. We’ll give you freedom to bring your whole self to work and be part of a team where difference matters and all voices are heard, that genuinely cares for you and where your contribution is appreciated. We’ll empower you to lean in and make things happen, to create solutions and value for our customers. United by our values and vision, we’re self-starters sharing the same values and accountability and always with a shared commitment to doing the right thing. We’re passionate about making a difference and delivering a better tomorrow for us and for you – a cleaner and healthier world, today and for future generations.

**_Johnson Matthey is open for discussion on, job share and flexible working patterns._**

\#JMUS

\#LI-DJK2

How to apply:

If you have the necessary skills and experience to join our team, please apply online. For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.

**If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday (myworkday.com (https://wd3.myworkday.com/matthey/d/pex/home.htmld) )**

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice (https://matthey.com/en/website-information/privacy-notice)

You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place.

We appreciate the time and effort taken in completing an application.

By applying for this role and creating an account you are agreeing to Johnson Matthey Privacy Notice (https://matthey.com/en/website-information/privacy-notice)

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

**If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday** (myworkday.com (https://wd3.myworkday.com/matthey/d/pex/home.htmld) )

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you need support with your application email [email protected].

For further information on diversity, inclusion and belonging at JM click here (https://matthey.com/en/careers/life-at-jm/diversity-and-inclusion) to find out more.

Are you as curious about the world as we are? Do you want to make a real difference to people's lives? A career at JM will provide the stimulation you need, giving you the opportunity to work with like-minded people on an exciting mix of projects.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

**Analytical Chemist**

**Working at Abbott**

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

+ Production areas that are **clean, well-lit and temperature-controlled**

+ **Training and career development** , with onboarding programs for new employees and tuition assistance

+ **Financial security** through competitive compensation, incentives and retirement plan

+ **Health care and well-being programs** including medical, dental, vision, wellness and occupational health programs, **Medical Benefits start day 1**

+ **Vacation – 120 hours of accrued vacation (1st yr is prorated) + vacation buy program + 3 personal days + 10 paid holidays**

+ Retiree Healthcare program

+ **Robust 401(k)** retirement savings with a generous company match

+ Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree.

+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

+ **A stable company** with a record of strong financial performance and history of being actively involved in local communities

+ A company that is recognized as one of the **best big companies to work for** as well as the best place to work for diversity, working mothers, female executives, and scientists.

**The Opportunity**

**This position works out of our Casa Grande, Arizona location in the Abbott Nutrition division.** Our Nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® – to help them get the nutrients they need to live their healthiest lives.

**Casa Grande, Ariz.,** is one of Abbott’s leading nutrition manufacturing plants in the U.S., reflecting our commitment to innovation and excellence. But we’re more than just a company, we’re a family. Working here you’ll be part of a family that works together to make a difference and enhance the lives of millions worldwide.

**What You’ll Work On**

+ This position is responsible for performing assays in accordance with required methods.

+ Assure test results meet specification limits and that appropriate quality actions are taken to achieve acceptable product status.

+ Enter data into a Laboratory Information Management System (LIMS) as well as any other applicable systems or documented on appropriate forms.

+ Coordinate testing with processing stages and filing or drying requirements to ensure minimum downtime is occurred during processing, filling or drying operations.

+ Set batch yields, optimizations and releasing product to the filling or dryer production departments from the Processing department.

+ Conduct additional finished product testing including; line monitoring, dilution, carryover or any other required finished product testing.

+ Assists with investigations of testing issues as required under any testing policies.

+ Observe all safety rules and regulations. Reports incidents, near misses, and chemical spills in the proper manner to chemist acting as shift lead, front line leader, or manager. Wears all required personal protective equipment, participates in the Environmental Health and Safety Programs, and forwards any opportunities for improvement.

You’ll be accountable for meeting our compliance standards including FDA, OSHA and Abbott policies and procedures.

**Shift**

**Night Shift – 5:30pm to 6:00am – rotating schedule, every other weekend off**

**Required Qualifications**

+ High school diploma (or equivalent) plus 1 year of appropriate college science related studies and 1 year of college mathematics (algebra, geometry, or calculus). or 2 years of laboratory experience, or 4 years’ experience in a food or pharmaceutical manufacturing environment.

**Preferred Qualifications**

+ Science related bachelor’s degree with at least 1 year of appropriate college lab studies and 1 year of college mathematics (algebra, geometry, trigonometry or calculus)

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Pre-Employment Inquiries and Citizenship | U.S. Equal Employment Opportunity Commission (eeoc.gov) (https://www.eeoc.gov/pre-employment-inquiries-and-citizenship)

**Apply Now**

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

**Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:** www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity and Military/Veteran friendly Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott , and on Twitter @AbbottNews.

The base pay for this position is $18.25 – $36.45 per hour. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email [email protected]

**Primary City/State:**

Mesa, Arizona

**Department Name:**

Lab-BBMC

**Work Shift:**

Varied

**Job Category:**

Lab

Additional Job Description

We have multiple unique medical lab science testing roles available at Banner Baywood Med ctr (6644 E Baywood Ave). These positions will work in a very high volume, fast paced environment. This department is an excellent opportunity for microbiologists who want to grow their skills and testing experience and variety of shifts available.

For MLTS: We are proud to offer new base pay rates. New Grads: $21.50. Experienced (3-11+ yrs): $23.84 - $26.43 depending on experience.

For MLS: We are proud to offer new base pay rates. New Grads: $27.50. Experienced (3-11+ yrs): $30.49 - $33.80 depending on experience.

**_Find your Voice, Passion, & Purpose_**

**Hours:** 10p - 630a, Saturday - Tuesday

POSITION SUMMARY

This position performs waived and non-waived tests as defined by CLIA ‘88 in an accurate and timely manner with supervision. Assists with department compliance with all pertinent laboratory accrediting agencies and regulatory requirements (e.g., CLIA ’88, JCAHO, CAP, OSHA). Personnel report to department supervisor.

CORE FUNCTIONS

1. Performs testing in an accurate and timely manner according to established policies and performance standards with a knowledge level determined for that testing. Responsible for startup, calibration and accuracy of procedures and instrumentation. Exercises independent judgment and can identify appropriate resources in performance of assigned duties utilizing knowledge and skills. Demonstrates comprehension of theory and clinical relevance of testing. Demonstrates problem resolution and decision making skills for routine operational and technical problems. Demonstrates knowledge of computer systems used in the department and can perform basic troubleshooting of computer problems. Demonstrates awareness and complies with accrediting agency and regulatory requirements related to area of responsibility.

2. Recognizes and ensures validity of abnormal patient and/or QC results for testing. Ensures accuracy of test results. Participates in detecting and documenting occurrences that deviate from defined procedures. Demonstrates appropriate resolution and follow through for problem solving identified during testing. Promotes and consistently meets department standards for productivity and quality.

3. Ensures the appropriate use of supplies and materials and assists with inventory management. Ensures efficient utilization of reagents and supplies. Recognizes and provides input towards opportunities for improvements in financial performance to decrease costs, improve productivity, and improve service.

4. Self-directed and motivated to contribute to projects identified by the supervisor, with the completion of a minimum of one project per year. Seeks out opportunities to identify projects relating to department needs. Active in training and competency of laboratory personnel. Performs well in supervisor’s absence and provides guidance on issues relating to pre-analytical, waived and non-waived testing. Completes training module for newly hired/transferred personnel.

5. Communicates courteously, professionally, effectively and accurately with internal and external customers. Participates in the resolution of communication issues. Knows and utilizes appropriate resources for increased levels of problem solving. Demonstrates good verbal and written communication skills. Promotes positive communications that enhances teamwork. Attendance and participation at staff meetings.

MATRIX OR INDIRECT REPORTING

Clinical Laboratory Assistants (CLAs), Phlebotomist

MINIMUM QUALIFICATIONS

+ Associate’s Degree in medical laboratory science, OR

+ Bachelor's Degree in chemical, physical or biological science, OR

+ Have successfully completed military training of 50 or more weeks and served as a medical laboratory specialist. Military must be a high school graduate or equivalent.

+ Basic Computer skills.

+ Students may be hired at the job title equivalent to their future certification under the following conditions: Student is enrolled in a clinically recognized program (MLT), student’s clinical rotation in the core area must be completed prior to working in that core area and student must complete the MLT program within one year of hire.

PREFERRED QUALIFICATIONS

+ MLT certification (ASCP, AMT, HEW, AAB)

+ Additional related education and/or experience

EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.
https://www.bannerhealth.com/careers/eeo

Data Scientist Senior

Apply now »

Date: Apr 24, 2024

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

The Data Scientist Senior is responsible for providing new insights from predictive statistical modeling activities, advanced data analysis, and specialized analytical support for business operations. The Data Scientist will work directly with large amounts of structured and unstructured data from different sources to create meaningful analyses, discover insights and identify opportunities for various business units within the organization. He or she should recommend creative and leading approaches trend analyses, what-if analyses, prescriptive and predictive data modeling and provide thought provoking ideas, methods and algorithms to support business decision making. By applying advanced analytics, this role will build mathematical models like Machine Learning, AI, Regression Analysis, supervised and unsupervised modeling techniques to validate findings using experimental and iterative approach.

Works closely with, subject matter experts, project and program managers, architects, data engineers, partners and vendors to turn data into critical information and insights to make sound business decisions. He or she will be able to work effectively independently as well as in a team environment with focus on collaboration and customer satisfaction. The Data Scientist should have creative thinking, strong analytical skills, innovative and curious mindset and excellent organizational and communication skills.

Minimum Requirements

+ BS degree in Data Science, Computer Science, Information Sciences, Mathematics, Engineering or related field and minimum 6 years directly related data analytics, data science, predictive modeling, machine learning, statistical modeling and/or user experience role

+ OR advanced degree and 4 years directly related experience. Possesses a combination of strong analytical and problem-solving skills and programming knowledge, or an equivalent combination of education and experience with demonstrated comparable knowledge and abilities.

+ A high level of proficiency in commonly used programming languages and tools like R Programming, Python and SQL.

+ Strong communication, presentation and writing skills. Must be able to lead teams in evaluations and implementation of solutions.

+ Must be able to work with key internal and external stakeholders and all levels of management.

Preferred Special Skills, Knowledge or Qualifications:

+ Masters or Doctorate degrees in related fields.

+ Knowledge/experience in utility industry and business functions.

+ Certification in Data Science and/or predictive analytics

Major Accountabilities

1) Collaboration with customers and partners:

- Consult with stakeholders and subject matter experts to understand business needs and operations, goals and objectives and key drivers for performance.

- Work closely with the business units to complete data analytics efforts. Build and maintain strong working relationships with customers, partners and vendors.

2) Data requirements and preparation:

- Identify available and relevant data and the data sources.

- Collaborate with SMEs, data stewards and architects for data collection, preparation, integration, quality, exploration and retention.

- Gather data, formulate cluster or nodes and establish performance checks on the large data models.

- Design and implementation of solutions including data acquisition, storage, transformation, and analysis

3) Modeling and Deployment:

- Design, develop and deploy innovative models. Provide insights from predictive statistical modeling activities. Test theories by creating models and experimenting with data.

- Design models, algorithms and visualizations that help distill insights from huge volumes of chaotic data.

- Modeling complex problems, discovering insights/identifying opportunities through statistical, algorithmic, mining and visualization techniques using new front-end reporting & analytics tools.

- Play key role in turning data into critical information and knowledge that can be used to make sound organizational decisions.

- Propose innovative ways to look at problems by using data mining approaches and validate findings using experimental and iterative approaches.

- Understand data transforming platforms and technologies and maintain a knowledge of discipline maturity.

4) Programming and Coding

- Utilize programming language, such as R, Python, SQL, .net, Java or C++ to evoke the data from data source and model

- Familiarity with Cloud structure and building, utilizing cloud technologies

- Performing data acquisition using JSon, SQL, ODBC, JScript, or API for Big Data extracts

- Transform and utilize streaming data with programming languages such as: KAFKA, SQL, Spark, and/or Azure

5) Present results, provide recommendations and lead analytics efforts:

- Present findings to the business in a way that can be easily understood by business counterparts.

- Make recommendations based on business requirements and knowledge of industry best practices.

- Make technical decisions on advanced analytics initiatives.

- Participates in industry forums to provide input for changes and understands impacts to APS.

- Influences the strategic direction of the planning, functioning and advancement of data science and analytics practice within the organization.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.

Flex Role:

This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work. Employees will have two options to choose from:

+ APS office based: The employee prefers to work most of the time from an APS facility.

+ Home based: The employee prefers to work most of the time from his/her home.

*Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

**Who We Are: Wolters Kluwer: The world is a big place, find your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)**

**What We Offer: **

The Market Research Associate Director role offers growth potential opportunities, the ability to work collaboratively in an engaging team environment, a remote schedule, the invitation to present new and creative ideas and implement positive process improvements, and amazing benefits.

**What You'll be Doing:**

As our Market Research Associate Director, you will share your in-depth expertise in market research, to solve unique problems that have a broad impact on the business. You will research market conditions; lead, analyze, and prepare recommendations in the areas of customer experience, product development, market/competitive opportunities, and go-to-market strategies to support sales and marketing activities. The Market Research Associate Director will also lead projects or initiatives across lines of business to achieve milestones and objectives; Exercise _considerable creativity_ , foresight, and judgment in conceiving, planning, and executing on initiatives; Focus on providing the business with actionable market intelligence to better understand our customers and competitors to support a customer-centric/innovative culture and accelerate our growth.

We are looking for fresh ideas and perspectives, an outside-of-the box thinker, with a passion for making a positive difference in the organization, adding value, initiating and implementing process improvement, and a high level of excitement in sharing new ideas.

Someone located in NY with the ability to visit the office on occasion, to participate in team meetings, is preferred but not required. If you're located outside of NY, travel to the office a few times a year is required. Working as a team, in-person, is important to us, as it helps drive our shared initiatives in the right direction.

**Key Tasks: **

+ Develop research methodologies to solve complex business challenges including but not limited to go-to-market strategy; product strategy and how to structure our sales and service organizations using customer data.

+ Independently and in collaboration with senior team members, develop new enterprise feedback programs, as well as ad-hoc research projects. Manage beginning-to-end execution, oversee project logistics, and engage in questionnaire design, survey testing, and data analysis & report creation (chart/table creation).

+ Lead development and delivery of quantitative and qualitative questionnaires, interview and surveys to gain insight on market trends and new product concepts

+ Work with customer experience champions within business units to develop the appropriate research to measure customer experience. Collaborate with business leaders to understand the customer landscape and the business strategy to design and develop market research plans to guide data-driven decisions by the business leaders.

+ Independently and in collaboration with senior team members, support and lead project management of the Voice of Customer program, one that incorporates both competitive benchmark and customer experience elements with a heavy emphasis on close-the-loop and actioning insights

+ Analyze and interpret data to provide data-driven recommendations and deliver compelling presentations to stakeholders at all levels of the organization to influence senior-level professionals based on actionable insights.

+ Help promote data-driven decisions by providing actionable insights and market intelligence when, where, and how it is needed.

+ Bring in new market research best practices and toolsets to help modernize program and approach

+ Ensure that Wolters Kluwer’s values and corporate standards of excellence are upheld.

+ Perform other duties as assigned by supervisor.

**You're a Great Fit if You Meet These Requirements** **:**

+ Education: Bachelor’s degree in Marketing Research, Marketing, Quantitative Marketing or Social Sciences (Psychology, Sociology), Statistics, or a related field of study with an analytic/quantitative/research focus

+ Experience: A _minimum_ of 5 years of experience in primary market research

+ Minimum of 4 years of experience implementing and managing an enterprise voice-of-customer program

+ Hands-on experience with a voice of customer/enterprise feedback management platform such as Medallia, InMoment/MaritzCX, Qualtrics XM to include, but not be limited to, designing questionnaires to collect feedback at various touchpoints, dashboard designing for real-time insights reporting, and creating alerts for closed-loop actioning capabilities

+ Keen understanding of survey programming and solid experience with program testing (programming experience not required).

+ Must have experience on the client side (agency/supplier-only experience will not be considered)

+ Demonstrated expertise in market and custom research methodologies (both qualitative and quantitative) and proven knowledge of the latest tools and techniques to capture, analyze, and disseminate actionable customer insights

+ Very strong project management skills

+ Proven expertise in questionnaire design

+ Ability to formulate RFPs when working with 3rd party research vendors

+ Proven expertise in synthesizing data from a wide variety of sources and highly skilled in analysis and insights-to-action reporting with a keen eye for visualization and strong ability to create executive-level presentations

**_Additional Experience Knowledge, Skills, Abilities or Certifications (minimum):_**

+ Some B2B market research experience strongly desired; experience with financial services and/or legal/compliance research also strongly desired

+ Critical thinker and creative problem solver

+ Outstanding project management skills and meticulous attention to detail

+ Excellent professional writing and communication skills

+ Proficiency in MS Office applications: Excel, PowerPoint, and Word

+ Strong analytical capabilities including knowledge of/involvement with advanced statistical techniques; basic knowledge of at least one statistical software package (e.g., SQL, SPSS, Alteryx) is not required, but a plus

+ Eager to learn and enjoy working in a results- and client-oriented environment

+ Ability to work both independently and collaboratively as part of a team

+ Excellent at managing multiple projects/workstreams and priorities

+ Ability to work in a fast-paced environment and able to meet tight deadlines with limited supervision; operates with a high degree of urgency and ownership to drive issues and tasks to completion

+ Experience leading a high-performing team

We are an _incredibly supportive_ team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference \#LI-Remote

**Additional Information:**

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html

**Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

**The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.**

**Compensation:**

Target salary range CA, CT, CO, HI, NY, WA: $147,200-$208,350

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.