Technical Writers

**Job Description Summary**

As a Skillbridge Intern at GE Healthcare, every moment partnering with customers is an opportunity to impact the lives of patients. You’ll be the face of our life-changing products, you’ll drive customer satisfaction through excellent service and you’ll help healthcare professionals deliver world-class care to patients using innovative medical technologies.

The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE HealthCare as a Skill Bridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member’s suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE HealthCare, as they continue to receive military compensation and benefits as active-duty service members.

**Job Description**

MUST BE ACTIVE DUTY MILITARY TO QUALIFY

**Job Overview:**

The Technical Writer is responsible for working with GE Healthcare to collaborate with various teams to update and manage SOP’s, process, and any other documents.

**Essential Responsibilities:**

**In this role, you will:**

+ Create and refine technical information and other various materials for explaining process.

+ Ensure projects are completed on time and meet quality standards.

+ Suggest best practices and optimizations throughout content generations projects

+ Manage complex information and multiple projects within content specifications and budget restrictions

+ Use GE Healthcare brand for written pieces

+ QA content for errors

+ Implement comprehensive technical documentation, feedback, and changes whenever possible

+ Create technical documents that convey accurate messaging for the project

**Basic Qualifications:**

+ BS Degree in Computer Science, Engineering, Information Technology, or minimum 2 years of related technical experience

+ Knowledge of Confluence and Visio or other network diagram tools

+ Minimum 3 years of experience in IT field

+ Military equivalent experience

+ Fluency in English

**Additional Information**

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

**Relocation Assistance Provided:** No

**Overview**

The Technical Writer shall work with the federal Project Officer and ISDEAA Manual Workgroup Team

to obtain manual materials and compile into an operational manual in a format that can be both printed in hard copy and made available online in an electronic format that is editable for future updates, and to be used as a desk reference tool or operational procedures tool.

**Responsibilities**

This work includes writing the narrative, developing images such as flow charts, process maps, infographics, other graphic materials, writing activities to formalize and document Agency processes in the manual, and printing copies of the manual. In addition, technical writing and editing services, and graphic design and layout expertise is needed to extract information from the written processes in the manual to develop training materials, such as PowerPoint presentation slide decks that can be utilized electronically, which are logical and follow the processes outlined in the manual.

**Qualifications**

Bachelors Degree

10 years experience of advanced proficiency with MS Word, Excel, PowerPoint, and Adobe specifically for large

documents (20-100+ pages) including utilizing and modifying styles.

**Affirmative Action/EEO Statement:** _Cayuse embraces diversity and equal opportunity in a serious way. We celebrate diversity and are committed to creating and building a team that represents a variety of backgrounds, perspectives, and skills. Cayuse, and all of its subsidiaries, are proud to be an equal opportunity workplace and are an affirmative action employer._

**Pay Range**

USD $75,000.00 - USD $100,000.00 /Yr.

Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1287/technical-writer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743)

**Location** _US-N/A_

**ID** _2024-1287_

**Category** _Administration_

**Position Type** _Full-Time Temporary Non Exempt_

**Remote** _Yes_

**Clearance Required** _None_

Position Summary

Serves as a liaison between FSL Home Improvements, clients, and funding sources; determines program applicant eligibility; evaluates the work to be performed according to program guidelines or Housing Quality Standards; makes determinations regarding subcontractor engagement.

This position does not have direct reports.

Essential Functions:

Client Service

Accepts and processes individual home repair requests for service
Determines client eligibility for various programs using program guidelines and type of repair services to be provided
Schedules service work as necessary
Assists property owners in negotiations with contractors throughout the project by serving as a mediator as needed
Evaluates and approves pay requests from contractors
Prepares and administers bids and contracts Assists clients/customers and contractors with questions and complaints
Documents and responds to complaints in a timely manner
Ensures client files are current and organized according to the established filing system
Refers clients to internal and external service providers as needed

Funder Liaison

Develops and nurtures strong, cooperative relationships with all funding source points of contact
Creates and prepares billing documents to be submitted to funders
Monitors receivables to include contacting funder for payment status as necessary
Coordinates monthly budget and workload meetings with funders

Administrative

Creates, maintains and updates tracking reports that monitor the success of the program
Monitors program budget to ensure a zero deficit
Processes contractor job approvals vetting, and notifies FSL staff or contractor of any problems on jobs reviewed

Continuous Improvement & Quality

Ensures compliance with all FSL policies, procedures, and practices regarding the Home Improvement program, and other contract requirements; and applies knowledge to the work in accordance with quality standards
Maintains up to date knowledge and understanding of program specific guidelines
Performs quality inspections of property according to program guidelines
Attends and actively participates in initial and on-going training and development programs and opportunities, weekly unit meetings all staff meetings, and demonstrates learned concepts on the job
Participates in assigned work teams, as requested and appropriate
Engages in continuous improvement efforts, as assigned, and strives to continuously improve the service delivery and self
Communicates daily and as necessary with colleagues, supervisor, and leadership

Miscellaneous

Other duties as assigned

Requirements

Education & Experience, Knowledge/Understanding

High School Diploma or General Education Diploma
Minimum of two years as a Program Coordinator I; or equivalent work experience
Minimum of one year construction experience
Previous customer service experience
Previous experience with CDBG/Rehabilitation, HUD and other Federal Housing Programs
General knowledge of construction and/or in Housing Quality Standards
Knowledge of the special needs of the low-income persons
Valid AZ driver’s license and acceptable MVR
Must be at least 18 years of age
Clear fingerprint background screening through the Department of Public Safety and comprehensive background clearance

Skills

Strong verbal, written, reading, and listening communication skills to include communicating clearly, effectively, tactfully, and patiently to a diverse population.
Strong interpersonal skills and demeanor with the ability to build rapport and garner trust with others.
Strong detail-orientation
Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Team, and Word.

Abilities

Ability to work both independently and collaborative as part of a team
Ability to travel up to 10% of the time with use of own vehicle to various job sites within Arizona/Greater Phoenix Areas/Maricopa County
Ability to understand and solve problems by applying basic analytical skills to include undertaking a process of information and data collection and analysis for integration purposes; Identifying and making sets of information and determining their relationships; codifying this data to detect trends and issues in the data and information in a logical and factual manner; making logical deductions from data; and identifying a solution for resolving the problem.
Willingness and ability to embody FSL’s core values:
Have passion for our mission
Follow the golden rule
Do the right thing
Begin with a can-do attitude
Find a better way
Be your best

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Office environment with own desk, telephone and computer
Sitting for extended periods of time

CONSTRUCTION TECH WRITER

Description:

We are looking to hire a Technical Writer to sit out of office in Mesa. This is an important position within the company and has some important duties and responsibilities to fulfill, with both short and long-term goals. To assist in developing and growing, the Technical Writer supports a broad range of crucial project functions from assisting in the bid and proposal process to working with teams to generate required project documents and contributing to marketing or business development objectives.

This support begins in the bid proposal stage by providing technical editing, organizing, and writing expertise to fulfil requirements for Request for Proposals (RFP) and Request for Information (RFI) submissions. This support continues projects that is awarded by assisting subject matter experts and project personnel in preparing documents needed for the notice to proceed. This includes documents like Integrated Work Documents (IWDs), Job Hazard Analysis (JHA), Site-Specific Environmental Health and Safety Plans (SSHESP), and Work Instruction Procedures (WIPs). The Technical Writer will also be required to assist on-going projects in report writing and periodic document submission to satisfy client needs, this includes white papers, annual reports, and project completion reports. Further, the business development team will leverage the skills of the Technical Writer by requesting assistance in creating, editing, or formatting documents necessary for development or marketing. This assistance may include work to create or edit portions of the Statement of Qualifications (SOQ), revisions and formatting for resumes being sent to clients, or contributions to business proposals during their writing, review, or reevaluation. This position requires communication with a wide range of stakeholders, both internal and external.

The job duties and key objectives to successful performance for the Technical Writer include, but are not limited to, the duties described below:

• Format documents to reflect formatting standards and style for appeal and brand presentation.

• Review various documents for technical accuracy including proper grammar, punctuation, tense, sentence structure, list construction, etc.

• Ensure that documents are appropriately cross-referenced with necessary records and adequate citations.

• Communicate with authors to ensure changes are presented clearly and accurately represent the material.

• Record changes to project files and maintain appropriate document control during and after the revision process.

• Support the identification of target business / bid opportunities and complete research on prospective bids and incumbents.

• Read and understand the requirements of each bid opportunity and ensure that all appropriate components of the bid have been completed according to the requirements set out in the RFP or RFI.

• Communicate with contract managers to clarify any questions we may have concerning bids, proposals, opportunities, or required documents.

• Determine ideal information to capture for clients, potential clients, contacts, companies, and the pipeline.

• Populate and maintain the CRM with contacts, clients, potential clients, companies, and the pipeline.

• Determine which types of reports may be useful to Management for strategic planning and prioritizing bid opportunities and frequency.

• Customize, download, and distribute reports.

• Use the Director of Business Development as a resource to help gain understanding of potential clients, current clients, and teaming partners.

• Support the proposal / bid process. This includes responses to requests for quotes, requests for information, and requests for proposals.

• Have an in-depth knowledge of business service lines and value proposition.

• Develop polished, company-branded proposal / bid materials.

• Ensure all deliverables are submitted on schedule and are internally and externally peer reviewed by the proposal team.

• Ensure the peer review process is implemented and all deliverables are free of errors and accurately represent the company and its capabilities.

• Document control related to all bids / proposals / RFIs

(pre and post submission)

• Document library content management related to bids / proposals and updating information as and when required.

• When required, assist with data management needs for projects or business development objectives. This can include compiling data, organizing data, checking data, or analyzing data.

• Provide technical editing and support for updating, managing, or modifying the company website.

• Generate and modify content templates for various departments or for projects when needed.

• Write project descriptions for completed or ongoing work. Descriptions may require interviewing key personnel or compiling information relevant to the process and execution of projects. This is done for both old and new projects.

• Support the development and implementation of training programs and courses. This includes supporting curriculum formation, course content, as well as providing technical support for the presentation of training material.

• Manage the company website content including updating / modifying pages; updating or adding links including making sure the available capabilities statements and statements of qualifications are up to date; creating new pages, project descriptions, or news stories, then publishing them; tracking website traffic and engagement statistics; selecting media and other material for page presentation; updating the leadership page with descriptions, titles, or images; and troubleshoot website problems and field edits from various members.

• All website work is done through the online application 'WordPress' with some support from our remote web developer.

Skills:

Technical writing, microsoft office, Document control, document management, construction documentation, Editing, CRM, construction contract

Additional Skills & Qualifications:

• 2-3 years of tech writing experience.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, Visio, and Adobe Acrobat.

• Persuasive, goal-oriented with ability to self-motivate and motivate a team.

• Attention to detail and providing high quality deliverables to internal and external clients.

• Stakeholder management skills

• Time management skills

• Experience working to, and exceeding targets.

Experience Level:

Intermediate Level

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

**Job Description Summary**

As a Skillbridge Intern at GE Healthcare, every moment partnering with customers is an opportunity to impact the lives of patients. You’ll be the face of our life-changing products, you’ll drive customer satisfaction through excellent service and you’ll help healthcare professionals deliver world-class care to patients using innovative medical technologies.

The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE HealthCare as a Skill Bridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member’s suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE HealthCare, as they continue to receive military compensation and benefits as active-duty service members.

**Job Description**

MUST BE ACTIVE DUTY MILITARY TO QUALIFY

**Job Overview:**

The Technical Writer is responsible for working with GE Healthcare to collaborate with various teams to update and manage SOP’s, process, and any other documents.

**Essential Responsibilities:**

**In this role, you will:**

+ Create and refine technical information and other various materials for explaining process.

+ Ensure projects are completed on time and meet quality standards.

+ Suggest best practices and optimizations throughout content generations projects

+ Manage complex information and multiple projects within content specifications and budget restrictions

+ Use GE Healthcare brand for written pieces

+ QA content for errors

+ Implement comprehensive technical documentation, feedback, and changes whenever possible

+ Create technical documents that convey accurate messaging for the project

**Basic Qualifications:**

+ BS Degree in Computer Science, Engineering, Information Technology, or minimum 2 years of related technical experience

+ Knowledge of Confluence and Visio or other network diagram tools

+ Minimum 3 years of experience in IT field

+ Military equivalent experience

+ Fluency in English

**Additional Information**

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

**Relocation Assistance Provided:** No

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

**We will train you for success!**

**Are you a quick learner looking for a new career opportunity with growth potential at a world-class company? Iron Mountain is looking to make immediate hires for Document Specialists to join our Digital Solutions Team. Apply today!**

+ **Shift 6:00am - 2:30pm OR 8am-4:30pm**

+ **Monday through Friday**

+ **Pay Rate: $17.00/hr**

+ **Location: 555 W Iron Ave, Mesa, AZ 85210**

+ **Please Note: This position will be temp to hire, full-time roles with benefits MAY BE offered after a one year performance review.**

**Job Responsibilities:**

+ Prep, sort, and scan hard copy files to electronic images

+ Follow production procedures for document quality control and document indexing

+ Complete internal documentation and tracking

+ Maintain a clean work environment

**Work Requirements:**

+ Read, write, and communicate in English

+ Train on imaging process for high-capacity scanning

+ Have basic computer knowledge

+ Remove staples and sort, file, and box records

+ Reassemble and sequence documents after scanning

+ Understand and demonstrate attention to detail and accuracy

+ Work at a sustained pace to meet production rates while producing quality work

+ Accepting of change and long durations of project assignments

+ Work is done in a warehouse environment and will involve lifting and moving boxes.

+ Qualified candidates should be able to handle the manual labor aspect of the role.

+ Qualified candidates should be able to key 10000 KPH at a minimum.

**WPM (words per minute) can also be transformed into keystrokes per hour (kph) using these general guidelines: 40 wpm = 10,000 kph; 50 wpm = 12,500 kph; 60 wpm = 15,000 kph.

There is so much more, but enough about us! We can’t wait to hear about YOU. Join us at the Mountain where culture and values are practiced and respected every day.

\#CR

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

**Requisition:** J0073960

Description:

We are looking to hire a Technical Writer to sit out of their Headquarters in Mesa. This is an important position and has some important duties and responsibilities to fulfill, with both short and long-term goals. To assist in developing and growing, the Technical Writer supports a broad range of crucial project functions from assisting in the bid and proposal process to working with teams to generate required project documents and contributing to marketing or business development objectives.

This support begins in the bid proposal stage by providing technical editing, organizing, and writing expertise to fulfil requirements for Request for Proposals (RFP) and Request for Information (RFI) submissions. This support continues projects that is awarded by assisting subject matter experts and project personnel in preparing documents needed for the notice to proceed. This includes documents like Integrated Work Documents (IWDs), Job Hazard Analysis (JHA), Site-Specific Environmental Health and Safety Plans (SSHESP), and Work Instruction Procedures (WIPs). The Technical Writer will also be required to assist on-going projects in report writing and periodic document submission to satisfy client needs, this includes white papers, annual reports, and project completion reports. Further, the business development team will leverage the skills of the Technical Writer by requesting assistance in creating, editing, or formatting documents necessary for development or marketing. This assistance may include work to create or edit portions of the Statement of Qualifications (SOQ), revisions and formatting for resumes being sent to clients, or contributions to business proposals during their writing, review, or reevaluation. This position requires communication with a wide range of stakeholders, both internal and external.

The job duties and key objectives to successful performance for the Technical Writer include, but are not limited to, the duties described below:

• Format documents to reflects formatting standards and style for appeal and brand presentation.

• Review various documents for technical accuracy including proper grammar, punctuation, tense, sentence structure, list construction, etc.

• Ensure that documents are appropriately cross-referenced with necessary records and adequate citations.

• Communicate with authors to ensure changes are presented clearly and accurately represent the material.

• Record changes to project files and maintain appropriate document control during and after the revision process.

• Support the identification of target business / bid opportunities and complete research on prospective bids and incumbents.

• Read and understand the requirements of each bid opportunity and ensure that all appropriate components of the bid have been completed according to the requirements set out in the RFP or RFI.

• Communicate with contract managers to clarify any questions we may have concerning bids, proposals, opportunities, or required documents.

• Determine ideal information to capture for clients, potential clients, contacts, companies, and the pipeline.

• Populate and maintain the CRM with contacts, clients, potential clients, companies, and the pipeline.

• Determine which types of reports may be useful to our Management for strategic planning and prioritizing bid opportunities and frequency.

• Customize, download, and distribute reports.

• Use the Director of Business Development as a resource to help gain understanding of potential clients, current clients, and teaming partners.

• Support the proposal / bid process. This includes responses to requests for quotes, requests for information, and requests for proposals.

• Have an in-depth knowledge of business service lines and value proposition.

• Develop polished, branded proposal / bid materials.

• Ensure all deliverables are submitted on schedule and are internally and externally peer reviewed by the proposal team.

• Ensure the peer review process is implemented and all deliverables are free of errors and accurately represent and its capabilities.

• Document control related to all bids / proposals / RFIs

(pre and post submission)

• Document library content management related to bids / proposals and updating information as and when required.

• When required, assist with data management needs for projects or business development objectives. This can include compiling data, organizing data, checking data, or analyzing data.

• Provide technical editing and support for updating, managing, or modifying the company website.

• Generate and modify content templates for various departments or for projects when needed.

• Write project descriptions for completed or ongoing work. Descriptions may require interviewing key personnel or compiling information relevant to the process and execution of projects. This is done for both old and new projects.

• Support the development and implementation of training programs and courses. This includes supporting curriculum formation, course content, as well as providing technical support for the presentation of training material.

• Manage company website content including updating / modifying pages; updating or adding links including making sure the available capabilities statements and statements of qualifications are up to date; creating new pages, project descriptions, or news stories, then publishing them; tracking website traffic and engagement statistics; selecting media and other material for page presentation; updating the leadership page with descriptions, titles, or images; and troubleshoot website problems and field edits from various members of the company

• All website work is done through the online application 'WordPress' with some support from our remote web developer.

Additional Skills & Qualifications:

• 2-3 years of tech writing experience.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, Visio, and Adobe Acrobat.

• Persuasive, goal-oriented with ability to self-motivate and motivate a team.

• Attention to detail and providing high quality deliverables to internal and external clients.

• Stakeholder management skills

• Time management skills

• Experience working to, and exceeding targets.

Experience Level:

Intermediate Level

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

Technical Documentation Specialist - Abiomed - 2406181920W

**Description**

Abiomed, part of Johnson & Johnson MedTech, is recruiting for a Technical Documentation Specialist located in Danvers, MA. This role is open to remote work.

Abiomed, part of Johnson & Johnson MedTech, is a leading provider of medical devices that provide circulatory and respiratory support, with a mission of recovering hearts & saving lives. Abiomed’s “Patients First!” culture drives our skilled workforce and strong relationships with clinicians. Our innovative product portfolio and robust pipeline provide us the incredible opportunity to bring lifesaving technology to more patients around the world than ever before. Founded in 1981, Abiomed has a proven track record for growth, integrity and innovation.

This position will work closely with the Manager of Promotional and Educational Compliance as well as content creators across the enterprise. Assist in Global company growth by providing documentation that serves our customers and meet local, federal and international regulations and guidance. This person will prepare instruction manuals, and other supporting documents that communicate complex and technical information to customers. This position has overall responsibility for managing the content, structure and consistency of Abiomed's instructions for product use documents. This position works with Regulatory, Advanced Clinical Training & Support, Product Management, Engineering, Marketing, and compliance.

Key components of the position include:

+ Ensures that all Instructions for Use (IFUs), are up to date and consistent with current product iteration, procedure and technique, and software version.

+ Manages delivery of all final content, in multiple formats, and ensures its appropriately routed for approvals

+ Ensure these customer facing documents are stored and distributed to all required locations in accordance to SOP-QA27

+ Manage the translation process for these key and complex documents and ensure all images and terms in these documents are accurately represented in all training materials created from them.

+ Ensure all documents comply with federal, state and industry regulations and standards as well as company branding and messaging.

+ Copy editing for grammar, punctuation, consistency, clarity, and style as defined by the company guidelines

+ This job is centered around fact-checking and the oversight of medical and scientific materials. As well as fulfilling the need for a central location to our product specifications, per software and country.

+ Assist in managing product Claims matrixes and Clinical Publication Library for promotional and educational purposes

+ Use Veeva Vault PromoMats to track and communicate these Claims to all Abiomed promotional and training material content creators

+ Exercise excellent service standards and maintain high customer satisfaction through resolving problems by explaining the best solution, expediting correction or adjustments to provide resolution.

**Qualifications**

+ BA/BS degree, preferably in a technical discipline, i.e. Engineering.

+ 2-4-years’ experience with technical publications in a regulated product development environment as an instructional designer or technical writer, preferably in the cardiovascular medical device industry

+ Demonstrated strong project management skills and multi-tasking capabilities

+ Strong writing skills and demonstrated attention to detail

+ Experience with content delivery methodologies including print, web, eLearning and audio/visual presentations

+ Ability to clearly communicate ideas and information (oral and written) and work collaboratively.

+ Advanced skills in SAP and Microsoft Office, especially PowerPoint and Adobe preferred

+ InDesign experience required

+ Basic understanding of German (verbal and written) desired

The anticipated base pay range for this position is $76,000 to $121,900.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Employees are eligible for the following time off benefits:

Vacation – up to 120 hours per calendar year

Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year

Holiday pay, including Floating Holidays – up to 13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. (https://protect-us.mimecast.com/s/RccQCDkP0GSy4D6NTWAbTy?domain=jnj.com/)

**Primary Location** NA-US-4887-Danvers

**Other Locations** NA-United States

**Organization** ABIOMED Inc.(6942)

**Job Function** Strategic Marketing

**Req ID:** 2406181920W

information security analyst/ technical writer- az, nc,tx.

+ chandler , arizona

+ posted today

**job details**

summary

+ $69 - $69.53 per hour

+ contract

+ bachelor degree

+ category computer and mathematical occupations

+ reference1049699

job details

job summary:

Randstad Digital is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and to any of our open roles.

location: Chandler, Arizona

job type: Contract

salary: $69.00 - 69.53 per hour

work hours: 8am to 4pm

education: Bachelors

responsibilities:

- Evaluate cloud app workload, platform and/or service implementations for adherence to the Cloud Control Framework (CCF). - Gather evidence of control adherence for the platform, application workloads for cloud services. - Work with development teams, platform architects and process engineers to validate their workloads before and/or after production deployment. - Drive the development of cloud control validation and adherence evidence gathering Playbooks. - Collaborate with Teammates and partners to gather and/or confirm details/specifics for inclusion with Playbooks. - Evaluate in place processes and procedures, recommend consistency, quality and security/risk mitigating adjustments to re-engineer processes and reflect results in Playbooks. - Ensure Playbooks can be leveraged by engineering and development teams as requirements for the automation of cloud control validation and evidence gathering processes.

qualifications:

+ Experience level: Experienced

+ Minimum 5 years of experience

+ Education: Bachelors

skills:

+ Technical

+ Network Security

+ Network Security

+ Technical Support

+ CloudEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

Technical Writer - Security Control Playbooks

Chandler, Arizona

**Hybrid**

Contract

$69.5/hr - $78.31/hr

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Lead Information Security Analyst.

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 6 Months

**Required Skills & Experience**

+ 5+ years of Information/Cybersecurity experience

+ 2+ years of intermediate to advanced experience with public cloud computing/hosting (preferably Microsoft Azure and/or Google)

+ Proven experience with technical writing and requirements gathering/documentation.

+ Strong experience evaluating processes/procedures and recommending efficiency, quality and security/risk mitigating adjustments/improvements.

+ Advanced capabilities with technical writing, process development, process mapping, process flow diagraming and process re-engineering

+ Demonstrated deep understanding of cloud technology and cloud security concepts, spanning cloud platforms/landing zone, cloud services, Identity & Access Management, boundary protection / network security, cloud storage and data protection

+ Strong understanding of and ability to apply knowledge of industry/government standards and frameworks to “real world” business and technical requirements (e.g. NIST, CIS, CSA, FFIEC, ISO)

+ Experience with Agile Scrum or Kanban methodologies

+ Strong analytical skills, proven critical thinking capabilities and ability to solve complex problems with minimal direct oversight

+ Ability to handle multiple, high priority deliverables concurrently

+ Ability to communicate confidentially, professionally, and effectively, in both written and verbal formats, with stakeholders and partners

+ Must have intermediate to advanced experience working with Microsoft Office products (e.g. Word, Excel, PowerPoint, Visio, Outlook, Teams, SharePoint)

**Desired Skills:**

+ Specific experience conduction Cloud implementation/migration control and or security capability validations

+ Cloud auditing experience

+ Cloud, Risk and/or Cybersecurity certifications (e.g., CISA, CISM, CISSP, CRISC, CCSK)

+ Cloud certifications specific to Azure, Google or AWS

+ Understanding of information security threats, trends and industry best practices and security tools

+ Finance sector security experience or other regulated industry (e.g., utilities, health care, government)

**What You Will Be Doing:**

This position will be responsible for cloud control validation and evidence gathering process re-engineering and Playbook documentation. The position will conduct evidence gathering in support of validation of cloud controls alongside teammates, quickly learning/understand existing processes to then pivot to developing Playbooks that will enhance/uplift existing process to drive greater consistency and uniformity regarding validation and evidence gathering for adherence to cloud control objectives. These Playbooks will be leveraged as a source of requirements for later process automation, while in the interim bringing greater efficiency and consistency to our current manual validation and evidencing processes. The individual selected for this role with be required to drive the ideation, design, development and execution/delivery of Playbooks specific to security control validations and adherence evidence gathering/analysis. Validation Playbooks to cover these use cases: cloud platform, workload and services validations. Our public cloud program is ramping up volumes of deployments for Azure AKS, ASE, SQL MI, while also introducing additional Database/ETL services on Azure and further upscaling of the use of services on GCP for Data Warehouse/Analytics. Based on all of that, the ideal candidate for this role must have a good understanding of Azure and Google, overall strong cloud technology and security knowledge and understanding, while also having experience with technical writing, process development, process mapping, process flow diagraming and process re-engineering.

Day-to-Day activities of the role include:

+ Evaluate cloud app workload, platform and/or service implementations for adherence to the Cloud Control Framework (CCF).

+ Gather evidence of control adherence for the platform, application workloads for cloud services.

+ Work with development teams, platform architects and process engineers to validate their workloads before and/or after production deployment.

+ Drive the development of cloud control validation and adherence evidence gathering Playbooks.

+ Collaborate with Teammates and partners to gather and/or confirm details/specifics for inclusion with Playbooks.

+ Evaluate in place processes and procedures, recommend consistency, quality and security/risk mitigating adjustments to re-engineer processes and reflect results in Playbooks.

+ Ensure Playbooks can be leveraged by engineering and development teams as requirements for the automation of cloud control validation and evidence gathering processes.

**You will receive the following benefits:**

+ Medical Insurance - Four medical plans to choose from for you and your family

+ Dental & Orthodontia Benefits

+ Vision Benefits

+ Health Savings Account (HSA)

+ Health and Dependent Care Flexible Spending Accounts

+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

+ Hospital Indemnity Insurance

+ 401(k) including match with pre and post-tax options

+ Paid Sick Time Leave

+ Legal and Identity Protection Plans

+ Pre-tax Commuter Benefit

+ 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

**Posted by:** Anthony DAurizio

**Specialization:** Data Analyst