Customer Service Representatives

Location:

6190 W Chandler Blvd, Chandler, Arizona 85226 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

+ Career stability

+ Opportunities for advancement

+ Mindset App Reimbursement

+ Gym Reimbursement Program

+ Health insurance & Prescription plans, if eligible

+ Paid holidays, vacation, and sick days, if eligible

+ Life insurance

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

+ 401(k) Savings Plan

+ Employee Stock Ownership Plan (ESOP)

+ 24-hour physician available for kids

+ Dental & Vision Plans

+ Business travel insurance

+ You Matter EAP

+ LifeLock Identity Theft Protection

+ Critical Illness/Group Accident Insurance

+ Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities:

+ Assist customers inside and outside a U-Haul center with U-Haul products and services.

+ Use smartphone-based U-Scan technology to manage rentals and inventory.

+ Move and hook up U-Haul trucks and trailers.

+ Clean and inspect equipment on the lot including checking fluid levels.

+ Answer questions and educate customers regarding products and services.

+ Prepare rental invoices and accept equipment returned from rental.

+ Install hitches and trailer wiring.

+ Fill propane (certification offered through U-Haul upon employment)

+ Drive a forklift (certification offered through U-Haul upon employment)

+ Other duties as assigned

+ Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

+ Valid driver’s license and ability to maintain a good driving record

+ High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

****MUST Reside in AZ!**

**Certified Pharmacy Technician preferred**

**Customer Service Representative - Work from Home AZ**

Ready for a job encouraging you to use your communication and problem-solving skills? If

so, prepare to use those skills to help your patients’ dreams of having a family come true!

As a **_Customer Service Representative_** at Freedom Fertility, you’ll use your empathy and

listening skills to handle inbound and outbound calls from patients and learn more about their medical history and challenges with fertility.

This is not your average customer service job – you’ll work for a company that truly cares about people while helping our patients achieve happiness.

**Here’s a little more on how you’ll make a difference:**

+ Handle 25-30 calls (IB & OB)

+ Ensure process efficiency – Work with patients and physicians to coordinate fertility

+ plans and medications. Own the patient experience by resolving customer issues and ensuring 100% follow-up to customers.

+ Pay attention to detail – Accurately obtain and enter patient information, including

+ Shipping, insurance, and payment information.

**Why join us?**

+ Health coverage effective day 1 (including medical, dental, and vision)

+ Holiday, PTO, and OT pay

+ 401K with company match

+ Tuition reimbursement

+ Fun, friendly, and unique culture – bring your whole self to work every day!

**What you need to do the job:**

+ An empathetic and fun-loving personality with a few good jokes on the ready

+ Prior Authorization experience preferred

+ High School Diploma or GED required

+ Excellent customer service, organization, and time management skills

+ PC skills including knowledge of Microsoft Office Suite and Internet

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

**About Evernorth Health Services**

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._

_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._

_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

About the Role:

Are you a people person who thrives in a fast-paced environment? Join our dynamic call center team as a Customer Service Representative and be the friendly voice that helps our customers navigate their healthcare needs.

You’ll handle inbound calls and occasional follow-ups, providing top-notch service while managing sensitive information with care and accuracy.

D What You’ll Be Doing:

+ Answering inbound calls related to prior authorizations, general inquiries, and confidential healthcare information

+ Delivering exceptional customer service with a strong attention to detail

+ Accurately entering and updating customer information across multiple systems

+ Managing 50–100 calls per day, depending on complexity

+ Using various tools and programs to track and document customer interactions

e What You Bring:

+ 1+ year of recent high-volume call center experience (within the last 2–3 years)

+ Strong customer service and communication skills

+ Ability to type 30+ words per minute

+ Solid computer skills and comfort navigating multiple systems

+ A stable work history (no “jumpy” resumes, please!)

s️ Bonus Skills:

+ Experience in the healthcare industry

+ Familiarity with call center software and telephone etiquette

c Assessments:

Candidates will complete the following short assessments:

+ Typing Test (One Space Version – 1 minute)

+ Call Center Telephone Skills Test

r Why Join Us?

+ Be part of a supportive, team-oriented environment

+ Gain valuable experience in the growing healthcare industry

+ Opportunities for growth and advancement

iReady to make a difference with every call? Apply now and bring your customer service skills to a team that values quality, accuracy, and compassion.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Jun 16, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Join a large non-profit Healthcare system based in MN!

Job Description

+ This position is responsible to apply knowledge of the company's business, products, members and operations to accurately and effectively fulfill member service requests and inquiries. Ensure adherence to policies and procedures and meet service level expectations by following established guidelines and standards. Achieve fluency in at least one core product or service line

+ Answer, resolve, track and document telephone calls from members, providers, internal departments, and external agencies, in a timely and professional manner. Research, resolve and communicate effectively with internal and external customers regarding member/provider concerns or issues. Educate members and external customers on policies and procedures related to members’ health care program.

+ Research and resolve inquiries from internal /external customers including: Enrollment, eligibility, ID cards, clinic changes, demographic changes, benefit coverage, claims, payments, member reimbursement, and demonstrated knowledge of CAG policies, procedures, and regulations. Utilize appropriate resources to respond to member inquiries.

+ Answer, resolve, track and document telephone calls from members and providers in a timely and professional manner. Interpret member eligibility and coverage through thorough knowledge of the contracts, policies and procedures. Communicate with internal departments, members, providers and other customers regarding the transportation benefit in both verbal and written form, including faxing rides to providers at the appropriate times.

+ Identify trends/issues that emerge in calls/correspondence, and inform Team Lead or Supervisor. Assist in the development and communication of resolutions to internal staff, as requested

Main Position Details:

Start: 7/07

Pay: $23/Hr - $24/Hr

Schedule: Must be available Monday - Sunday between 8:00am - 8:00pm CST

Location: 100% remote. Equipment will be provided

Skills & Qualifications

+ High school diploma / GED

+ 2+ years of call center experience, preference given to someone who has worked from home.

+ Consistent work history

+ Preference given to candidates with health insurance (HMO), physician group practice, or community agency

+ Working knowledge of medical claims and/or medical billing processess.

+ Proficient computer skills: knowledge of Microsoft office

Pay and Benefits

The pay range for this position is $23.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 20, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

JOIN GROWING CALL CENTER IN VALLEY!!!

ABOUT COMPANY: Been operating for 30 years and largest independent pharmacy benefit solutions company.

PAY: $21/hour

START: 6/30

SCHEDULE: Must be available for an 8-hour shift Monday - Sunday between 5:00am - 10:00pm. Mandatory 10 hours of Overtime per week. Will work weekends.

REQUIREMENTS: 1+ year of Customer Service in Call Center or Office Setting

HIRING PROCESS: Hire off resume and test scores (NO CLIENT INTERVIEW)

JOB DESCRIPTION: This position is a customer service call center position with a Pharmacy Benefit Management company. 90% inbound calls and 10% outbound calls to follow up. Representatives will be taking up to 80 calls per day from either Medicare Part D members, insurance companies, Physicians offices, or Pharmacies.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Mesa,AZ.

Application Deadline

This position is anticipated to close on Jun 20, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Account Manager (AM) is responsible for solving critical business challenges and cultivating both new and existing customer relationships. This role focuses on understanding the customer’s environment and aligning Ricoh solutions with their mission-critical goals through strategic relationship building with key decision-makers and influencers.

**Key Responsibilities**

**Business Development**

+ Understand the customer’s environment and open new doors with decision-makers and influencers.

+ Generate sales opportunities within new and existing accounts to increase Ricoh’s market share.

+ Identify and solve critical business challenges through research and strategic questioning.

+ Focus on how customers buy, not just what they buy—prioritizing their needs over predefined solutions.

**Customer Engagement**

+ Communicate effectively and professionally.

+ Differentiate Ricoh’s value by showcasing how we accelerate digital transformation through storytelling.

+ Articulate the financial impact of customer buying decisions.

+ Develop and deliver compelling presentations both in person and virtually.

**Qualifications**

+ Bachelor’s degree or equivalent experience required.

+ Minimum of 3 years of demonstrated business development experience.

+ Experience in IT and/or software services preferred.

+ Understanding of document workflow solutions and processes is a plus.

+ Foundational knowledge of P&L components.

+ Strong research and analytical skills to support strategic customer conversations.

+ Proven ability to manage multiple accounts with attention to detail.

**Knowledge, Skills, and Abilities**

+ Demonstrated success in using collaboration to build influence.

+ Solid understanding of the solution design process.

+ Brings thought leadership to customer engagements.

+ Outstanding verbal and written communication skills.

+ Proven ability to build and maintain professional relationships with stakeholders.

+ Keeps current with Ricoh’s offerings.

+ Ability to assess customer environments and develop strategies to expand core services.

+ Strong learning agility.

+ Skilled at navigating customer approval processes and building internal advocates.

**Working Conditions & Physical Demands**

+ Primarily office-based with standard lighting, ventilation, and noise levels.

+ Work involves interpreting and applying complex information and data.

+ Minimal physical effort required; mostly sedentary with occasional walking, standing, bending, and light lifting (under 10 lbs).

+ Moderate dexterity required for tasks such as typing and using office tools.

+ Travel required approximately 20%, which may include overnight stays.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

+ Choose from a broad selection of medical, dental, life, and disability insurance options.

+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

+ Augment your education with team member tuition assistance programs.

+ Enjoy paid vacation time and paid holidays annually

+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Customer Service Agent

Location:

Scottsdale, AZ, US, 85260

Flexible Work Arrangement: Onsite

Job Category: Fixed Base Operations (FBO)

Career Level: Graduate / Entry Level

Requisition Id: 4094

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

**Position Summary**

The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.

The posted hourly ranges will default to that of your regional location and will not include any premiums. The baseline range will be as follows: $18.00-$19.00 per hour.

**Minimum Requirements**

+ High School Diploma/GED

+ Ability to read and communicate in English

+ Ability to work flexible schedules and in various weather conditions

+ Must obtain an Airport ID Badge within 30 days of employment

+ Must have a valid drivers license

**Main Responsibilities**

+ Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner

+ Resolves customer inquiries and complaints fairly and effectively

+ Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships

+ Recommends and implements programs to support customer needs

+ Assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements

+ Complies with all relevant airport and Jet Aviation policies, regulations, and laws

+ Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

+ Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines

**Desired Characteristics**

+ 1-2 years prior FBO working experience or a customer-service related field experience (e.g. hospitality) preferred

+ Passionate about Delivering the Best Experience

+ Willingness to always provide a five-star experience

+ Quickly adaptable to changing priorities and customer needs

+ Able to quickly identify alternative and positive solutions to problems

+ Ability to deal with customer frustrations while still maintaining that positive attitude

+ Promote a Climate of Excellence

+ Aware and sensitive to the concept of luxury and best in class quality

+ Has a sense of urgency for customer requests

+ Communicates clearly, both verbally and in writing

+ Active and effective listener to understand what customers are saying

+ Seeks continuous improvement opportunities

+ Act as a Jet Aviation Brand Ambassador

+ Is positive and has cross-cultural awareness

+ Establishes self-accountability

+ Embraces feedback and coaching

+ Naturally empathetic

+ Ability to demonstrate good communication skills

+ Ability to work calmly and effectively under pressure

+ Ability to demonstrate multitasking abilities.

+ Cultural awareness and related sensitivity

+ Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)

**Work Environment**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.

At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That’s why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

**Company :**

United Concordia Dental

**Job Description :**

**JOB SUMMARY**

This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards.

**ESSENTIAL RESPONSIBILITIES**

+ Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner.

+ Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution.

+ Meet all production, quality, and adherence standards. Attends all required training classes.

+ Elevate issues to next level of supervision, as appropriate.

+ Maintain accurate records, including timekeeping records.

+ Other duties as assigned or requested.

**EDUCATION**

**Required**

+ High School Diploma or GED

**Substitutions**

+ None

**Preferred**

+ None

**EXPERIENCE**

**Required**

+ 6 months of Customer Service in a customer facing role

**Preferred**

+ Customer Service in a call-center environment

+ Customer Service in a Healthcare related call-center environment strongly preferred

**LICENSES or CERTIFICATIONS**

**Required**

+ None

**Preferred**

+ None

**SKILLS**

+ Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting standards.

+ Ability to handle many tasks simultaneously and respond to customers and their issues promptly and professionally.

+ Ability to take direction and to navigate through multiple systems simultaneously.

+ Ability to maintain composure under stressful and fast-paced conditions.

+ Strong written and verbal communication skills

+ Ability to communicate complex information in a simple, customer facing way

**Language (Other than English):**

None

**Travel Requirement:**

0% - 25%

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

**Position Type**

Office-based

Teaches/Trains others regularly

Rarely

Travels regularly from the office to various work sites or from site-to-site

Does Not Apply

Works primarily out-of-the office selling products/services (Sales employees)

Does Not Apply

Physical Work Site Required

No

Lifting up to 10 pounds

Constantly

Lifting 10 to 25 pound

Rarely

Lifting 25 to 50 pounds

Rarely

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

**Pay Range Minimum:**

$19.01

**Pay Range Maximum:**

$23.72

_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J265248

**Description**

Aerotek seeks a Customer Service Representative to support the sales and order operations at a long-standing, privately owned company that specializes in custom Semiconductor products. The Customer Service Representative will respond to customer product inquiries, including expediting and changing orders by phone, fax, and email. This individual will work closely with various internal departments to ensure customer satisfaction and timely order delivery.

**Skills**

outlook, communication and people skills, customer support, microsoft excel, order entry, sales support, data entry, order processing, sap, semiconductor, logistics support, order tracking

**Top Skills Details**

outlook,communication and people skills,customer support,microsoft excel

**Additional Skills & Qualifications**

detail-oriented, conflict descalation, computer literacy, confidentiality & discretion, executive presence, global communications, international liaison, cross-functional, personable, diplomatic

**Experience Level**

Entry Level

**Pay and Benefits**

The pay range for this position is $65000.00 - $65000.00/yr.

Headquartered in Tempe, reputable company with over 25 years in business

Long-term career opportunity with low employee turnover

Close-knit, collaborative atmosphere with opportunity to grow both personally and professionally

**Workplace Type**

This is a fully onsite position in Tempe,AZ.

**Application Deadline**

This position is anticipated to close on Jun 9, 2025.

**About Aerotek:**

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Client Service Representative - Year Up

Tampa, Florida;Chandler, Arizona; Pennington, New Jersey

**Job Description:**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

**Job Description:**

This job is responsible for providing exceptional customer service to clients in an inbound call center environment. Key responsibilities include receiving calls from clients, branch offices, banking centers, and various internal associates and adhering to the bank's policies and procedures, while thinking critically to determine the best course of action to resolve the issue at hand. Job expectations include providing appropriate account maintenance and resolving client requests in a timely and accurate manner, while demonstrating empathy.

**Responsibilities:**

+ Navigates through multiple applications, systems, tools, and resources to clearly articulate complete and accurate information on client inquiries around retail, retirement, and brokerage account information

+ Handles escalated and complex inquiries on accounts with care, aiming to resolve concerns in a timely manner and deliver exceptional customer service

+ Manages risk by accurately authenticating clients, fully adhering to policies and procedures, and proactively identifying/escalating potential risk

+ Communicates effectively while offering empathy and demonstrating professionalism during all interactions with clients

+ Navigates multiple systems to migrate clients to on-line and self-service delivery channels that enable constant account access

**Skills:**

+ Account Management

+ Customer and Client Focus

+ Issue Management

+ Oral Communications

+ Active Listening

+ Adaptability

+ Problem Solving

+ Risk Management

+ Attention to Detail

+ Business Acumen

+ Valuation Ethics and Practice Standards

**Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent

**Required Background**

Must be a current Year Up intern with Bank of America

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.