Labor Relations Specialists

Chewy.com is a fun, fast-paced online pet food retailer based in Fort Lauderdale, Florida. Our Team Members are passionate about delivering incredible service to our customers from the moment they find us online to the moment they find our products delivered right to their doorstep. And we are passionate about our Team Members. They get to work with the most promising talent all dedicated to building a great business for loyal customers while making the lives of pets and pet parents a little bit better!

Chewy.com is the kind of place where every team member makes an impact on the business and can feel the difference they are making each and every day.

**Our Opportunity:**

Chewy is hiring an **HR Specialist** , responsible for triaging tasks assigned to the Team Member Services team at Chewy in our **Phoenix, AZ** office. The ideal candidate will be tech-savvy, have a strong customer service orientation, and be diligent. This role is responsible for quickly and efficiently reviewing incoming tickets in ServiceNow and assigning them to the appropriate team/employee for resolution. This role is an ideal entry-level HR opportunity, gaining exposure to a vast array of HR inquiries and questions. We believe in excellence in all we do and accept nothing less. You'll be successful in this role because you are results-oriented, you excel in quickly assessing core issues/concerns and you are efficient and organized.

**What You'll Do:**

+ Review tickets and issues submitted to HR through ServiceNow

+ Triage and assign the cases to the appropriate HR contact

+ Provide advisement and process design insight on the organization of the HR Service Catalog in ServiceNow

+ Assist with research and tracking of case issues and metrics

+ Provide ongoing support on decreasing triaging traffic through standardizing self-service support

+ Provide Tier 1 inbound phone support for HR Shared Services.

**What You'll Need:**

+ HS Diploma or GED, Bachelor’s degree preferred

+ Experience preferred in working in ServiceNow or similar case management platform

+ Previous HR Experience preferred

+ Customer service focused, have a passion for process improvement, self-motivated and able to work both independently and in a team environment

+ Excellent communication, analytical, problem-solving and troubleshooting skills

+ Meticulous; demonstrate strong organizational and time management skills, as well as strong data entry skills

**Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact** **CAAR@chewy.com** **.**

**To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) .**

**To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .**

Chewy.com is a fun, fast-paced online pet food retailer based in Fort Lauderdale, Florida. Our Team Members are passionate about delivering incredible service to our customers from the moment they find us online to the moment they find our products delivered right to their doorstep. And we are passionate about our Team Members. They get to work with the most promising talent all dedicated to building a great business for loyal customers while making the lives of pets and pet parents a little bit better!

Chewy.com is the kind of place where every team member makes an impact on the business and can feel the difference they are making each and every day.

**Our Opportunity:**

Chewy is hiring an **HR Specialist** , responsible for triaging tasks assigned to the Team Member Services team at Chewy in our **Phoenix, AZ** office. The ideal candidate will be tech-savvy, have a strong customer service orientation, and be diligent. This role is responsible for quickly and efficiently reviewing incoming tickets in ServiceNow and assigning them to the appropriate team/employee for resolution. This role is an ideal entry-level HR opportunity, gaining exposure to a vast array of HR inquiries and questions. We believe in excellence in all we do and accept nothing less. You'll be successful in this role because you are results-oriented, you excel in quickly assessing core issues/concerns and you are efficient and organized.

**What You'll Do:**

+ Review tickets and issues submitted to HR through ServiceNow

+ Triage and assign the cases to the appropriate HR contact

+ Provide advisement and process design insight on the organization of the HR Service Catalog in ServiceNow

+ Assist with research and tracking of case issues and metrics

+ Provide ongoing support on decreasing triaging traffic through standardizing self-service support

+ Provide Tier 1 inbound phone support for HR Shared Services.

**What You'll Need:**

+ HS Diploma or GED, Bachelor’s degree preferred

+ Experience preferred in working in ServiceNow or similar case management platform

+ Previous HR Experience preferred

+ Customer service focused, have a passion for process improvement, self-motivated and able to work both independently and in a team environment

+ Excellent communication, analytical, problem-solving and troubleshooting skills

+ Meticulous; demonstrate strong organizational and time management skills, as well as strong data entry skills

**Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact** **CAAR@chewy.com** **.**

**To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) .**

**To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .**

Chewy.com is a fun, fast-paced online pet food retailer based in Fort Lauderdale, Florida. Our Team Members are passionate about delivering incredible service to our customers from the moment they find us online to the moment they find our products delivered right to their doorstep. And we are passionate about our Team Members. They get to work with the most promising talent all dedicated to building a great business for loyal customers while making the lives of pets and pet parents a little bit better!

Chewy.com is the kind of place where every team member makes an impact on the business and can feel the difference they are making each and every day.

**Our Opportunity:**

Chewy is hiring an **HR Specialist** , responsible for triaging tasks assigned to the Team Member Services team at Chewy in our **Phoenix, AZ** office. The ideal candidate will be tech-savvy, have a strong customer service orientation, and be diligent. This role is responsible for quickly and efficiently reviewing incoming tickets in ServiceNow and assigning them to the appropriate team/employee for resolution. This role is an ideal entry-level HR opportunity, gaining exposure to a vast array of HR inquiries and questions. We believe in excellence in all we do and accept nothing less. You'll be successful in this role because you are results-oriented, you excel in quickly assessing core issues/concerns and you are efficient and organized.

**What You'll Do:**

+ Review tickets and issues submitted to HR through ServiceNow

+ Triage and assign the cases to the appropriate HR contact

+ Provide advisement and process design insight on the organization of the HR Service Catalog in ServiceNow

+ Assist with research and tracking of case issues and metrics

+ Provide ongoing support on decreasing triaging traffic through standardizing self-service support

+ Provide Tier 1 inbound phone support for HR Shared Services.

**What You'll Need:**

+ HS Diploma or GED, Bachelor’s degree preferred

+ Experience preferred in working in ServiceNow or similar case management platform

+ Previous HR Experience preferred

+ Customer service focused, have a passion for process improvement, self-motivated and able to work both independently and in a team environment

+ Excellent communication, analytical, problem-solving and troubleshooting skills

+ Meticulous; demonstrate strong organizational and time management skills, as well as strong data entry skills

**Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact** **CAAR@chewy.com** **.**

**To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) .**

**To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .**

*Up to $500 Sign-On Bonus Available!

Chandler/Gilbert Arc (CGArc) is a non-profit organization dedicated to providing support for individuals with Intellectual/Developmental Disabilities. At CGArc, we believe that all persons should be provided the opportunity to develop to their fullest potential and are seeking Job Coaches to help us achieve that belief! This position will be based out in the East Valley Area.

If you are a compassionate individual looking to enrich others’ lives, you are encouraged to apply for this position and become part of our team!

Responsibilities of a Job Coach are:

Develop relationships with businesses in the community that employ individuals that we support.
Participate in planning meetings for individuals who are referred for individual or group placement.
With input from the host employer, determine work to be done by the individual/s and develop a strategy to teach the skills needed to complete all work
Establishing training schedule, transportation, and other factors required by placement. Develop resources to assist individual/s and provide feedback to Program Coordinator regarding individual/s needs and progress.
Participate in training, as required by host employer. Maintain case note and complete reports as required by agency and funding sources. Submit to Program Coordinator.
Using programs like Therap to input daily program results for each individual
Establish a schedule of follow up support contacts. Meet with client and employer to determine satisfaction and any areas of concern.
From time to time may be required to provide assistance in other areas of the program as needed.
May be responsible for transporting individuals to Job Sites as necessary
Other duties as assigned
Qualifications
Must be 21 years of age or older.
High school diploma/GED required
Must have a clean 39 month MVD report.
Ability to obtain a Fingerprint Clearance Card and pass an extensive criminal background check.
Excellent organizational, interpersonal, and communication skills preferred.
Experience working for individuals with Intellectual/Developmental Disabilities is preferred.

Important Notes

We are looking for a compassionate person that enjoys working with disabled individuals. You must have excellent communication skills both written and verbal. Experience in a residential setting with other types of special needs population may be considered. Training will be provided. Employment offers are contingent upon successful reference verification and completion of required training. All employees must maintain a valid Level One Fingerprint Clearance Card. Chandler/Gilbert Arc is an Equal Opportunity Employer. *Up to $500 Sign-On Bonus subject to terms and conditions.

Benefits

Agency-paid training. PTO/Sick after 3 months 403(b) Employee Assistance Program

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom.

Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

Would you like to join a team of highly motivated, hardworking individuals in the Human Resources department? As part of the Employee Relations team, the Employee Relations Manager will serve as a trusted advisor and subject matter expert on employee relations matters, helping us maintain a fair, inclusive, and legally compliant workplace. This position reports directly to the Director of Employee Relations and works closely with various HR functions to manage employee relations processes in line with organizational goals.

**In this role as Employee Relations Manager, you will be responsible for: **

**Employee Relations Strategy & Case Management: **

+ Provide expert-level consultation to HR partners and managers on employee performance, conduct concerns, workplace conflict, and policy interpretation.

+ Own the end-to-end lifecycle of employee relations matters—including intake, documentation, investigation, resolution, and follow-up.

+ Ensure case handling is consistent, compliant, timely, and aligned with the company’s values and policies.

**Performance Management:**

+ Guide leaders and HR teams in designing performance management plans, including coaching, corrective action, and performance improvement plans (PIPs).

**Investigations: **

+ Conduct complex, high-risk investigations into alleged misconduct, discrimination, harassment, retaliation, and other policy violations.

+ Deliver clear, well-documented investigative reports and recommendations in partnership with Legal and HR leadership.

+ Maintain investigation tracking systems and identify process improvements.

**Policy Design & Compliance:**

+ Draft, update, and implement employee relations and workplace policies, ensuring alignment with current labor laws and industry best practices.

+ Monitor regulatory developments (e.g., pay transparency, remote work compliance) and advise on implications for internal practices.

+ Data Analysis & Risk Mitigation:

+ Analyze employee relations trends, identify systemic issues, and collaborate on proactive solutions that minimize organizational risk.

+ Create and present quarterly data summaries and insights to HR and business leaders.

**Global Mobility Support:**

+ Partner with the firm’s Global Mobility Partner to support international employee matters, including cross-border transfers, expatriate assignments, and immigration-related issues.

+ Assist in the implementation of global mobility policies and processes to ensure a smooth and compliant employee experience.

+ Collaborate with external consultants and internal stakeholders to ensure global mobility practices align with organizational objectives, legal requirements, and best practices.

**Cross-functional Collaboration: **

+ Partner with HR Business Partners, Legal, People & Culture, Learning & Development, Compensation, Benefits, and Talent Acquisition to ensure a consistent employee experience.

+ Contribute to People team initiatives including manager enablement, culture surveys, training, and org-wide communication strategies.

**For this role as Employee Relations Manager, you should have:**

+ Minimum of 5–7 years of progressive HR experience, including substantial experience in employee relations.

+ Deep knowledge of federal, state, and local labor and employment laws (e.g., Title VII, ADA, FMLA, FLSA, NLRA).

+ Experience managing complex workplace investigations independently.

+ Experience managing projects with multiple stakeholders, deadlines, and deliverables.

+ Strong written and verbal communication skills with the ability to influence and build trust across all levels.

+ Demonstrated ability to use discretion, manage sensitive issues, and maintain confidentiality.

**Preferred:**

+ Tech industry or high-growth environment experience.

+ JD or legal background in employment law.

+ Working knowledge of global employment practices and international ER exposure.

All your information will be kept confidential according to EEO guidelines.

Salary Range: $109,500 -$136,900 This range is based on national market data and may vary by experience and location.

**Benefits for eligible employees include:**

+ World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth

+ Health Savings and Flexible Spending Accounts

+ 401(k) and Roth 401(k) with company match

+ Paid Vacation and Sick Time Off

+ 12 Paid Holidays

+ Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

+ Tuition Reimbursement

+ Life & Disability Insurance

+ Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition (TATeam@renlearnCRM.onmicrosoft.com) .

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For information about Renaissance, visit: https://www.renaissance.com/

Job Description

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

Directs the organization's benefits function and establishes benefits related programs and policies.

Essential Duties and Responsibilities

Manages the day-to-day operations of the benefit administration team.
Works with the benefit team to develop project plans and determine budgets.
Make analytical projects and conclusions / recommendations for work the work that is conducted within the department.
Serve as primary and daily contact to your team and attend client meetings as needed.
Lead as appropriate for special projects, including benefit plan strategy's, compliance, plan management projects, acquisitions.
Assist SVP of Benefits in the development of business processes.

Knowledge, Skills, and Abilities

Management Skills, Organizational Skills, Teamwork, Enthusiasm, Willingness to learn, Interpersonal skills, Flexibility, Proactive, Decisive, Technical
Significant leadership and management experience in the human resources field, with at least 15 years of human resources management preferred
Knowledge of federal and state employment laws and regulations
Experience in labor relations in a union environment, including ability to negotiate and manage collective bargaining agreements, preferred
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community

Education & Experience

Bachelors Degree or Above
15+ years of group benefit experience

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE TYPE: None

TRAVEL: Yes, 10% of the Time

**Description**

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

***This position is not associated with a specific funded role; rather, it is intended for a career conversation.***

Northrop Grumman's Human Resources organization is seeking a skilled and dedicated Principal Employee Relations Advisor to join our team. The successful candidate will play a key role in fostering a fair and respectful workplace by partnering with Human Resources colleagues to address dynamic employee relations situations.

As a member of the Employee Relations Center of Excellence, the ER Advisor provides advice, consultation, and guidance to create sustainable solutions for individual employee matters and organizational challenges.

**Key responsibilities include:**

+ Conduct thorough investigations into employee relations matters, providing fair and objective recommendations for resolution

+ Collaborate with HR partners and management to address workplace issues and concerns with sensitivity and respect

+ Interpret and apply company policies and procedures, while considering relevant employment laws, to maintain compliance and manage risks, and ensure a fair and inclusive work environment

+ Provide consultative expertise to stakeholders on corrective actions, employment separations, performance management, conflict resolution, and policies/procedures

+ Identify trends and root causes of recurring issues, using analytical skills and insights

+ Partner closely with stakeholders to develop comprehensive solutions and proactive strategies for effectively handing sensitive and complex employee relations matters and addressing organizational trends

+ Promote proactive and positive employee relations practices across the organization to enhance the overall employee experience

+ Stay informed about changes in employment law and industry best practices to proactively address potential issues and fosters a fair and respectful workplace for all

**A successful candidate will have:**

+ A proven track record as a trusted advisor and consultant to business and HR leadership in providing to provide effective advice and consulting on workplace matters

+ The ability to establish strong, collaborative relationships at all levels and across functions within the organization

+ Excellent interpersonal and communication skills, with an emphasis on empathy, respect, consultation, and a strategic mindset

+ Demonstrated judgement and sound decision-making, and be detail-oriented, highly organized

+ Proven success and enjoyment operating in a fast paced/high volume work environment; ability to remain composed and neutral under pressure

+ Strong project and time management skills with ability to multi-task and manage multiple matters simultaneously

**Basic Qualifications:**

+ Bachelor’s degree and 5 years of experience in Human Resources and/or Employee Relations OR a Master’s degree and 3 years of experience in Human Resources and/or Employee Relations

+ Experience conducting investigations and advising on a wide range of employee relations issues, including manager/employee conflicts and/or complaints, managing challenging performance issues, and behavioral/ and conduct issues

+ Strong knowledge of pertinent labor/employment law as well as human resources management principles, practices, and procedures

**Preferred Qualifications:**

+ Bachelor’s or Master’s degree in human resources, employee relations, industrial/labor relations, business, or related field

+ Experience with case management and documentation systems

+ Training in investigation and/or dispute resolution techniques

+ Experience with statistical concepts and using such information to identify trends

+ Labor relations experience

+ Previous experience in Aerospace & Defense and/or government contracting

Salary Range: $99,900.00 - $149,900.00Salary Range 2: $0.00 - $0.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Employee Relations Manager

Location:

Tempe, AZ, US

Date: Jun 12, 2025

**Requisition ID** : 18928

**Join us in building a better future for Arizona!**

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

**Why Work at SRP**

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

+ Pension Plan (at no cost to the employee)

+ 401(k) plan with employer matching

+ Available your first day: Medical, vision, dental, and life insurance

+ Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

+ Parental leave (up to 4 weeks) and adoption assistance

+ Wellness programs (including access to a recreation and fitness facility)

+ Short and long-term disability plans

+ Tuition assistance for both undergraduate and graduate programs

+ 10 Employee Resource Groups for career development, community service, and networking

**Summary**

Facilitates and manages employee relations on behalf of the Company to include programs, policies, procedures and Union Contracts. Maintains effective communication and positive working relationships with employees, and management. Leads Employee Relations team members in responding to inquiries, questions and complaints as well as serving as a resource for other HR functions in the administration of policy to maintain consistent application and compliance with statutory requirements. Provides consultation and direction to the Employee Relations staff, SRP employees and management on issues related to corporate policies, guidelines, procedures, EEO, ADA, FMLA, performance management and exit interviews.

**What You'll Do**

+ Manages and develops Employee Relations staff to include: setting performance expectations, providing ongoing feedback, creating a positive/engaging work environment, evaluating performance and making compensation decisions. Holds Employee Relations staff accountable to ensure department goals, objectives, projects, etc., are met.

+ Manages the Employee Relations staff in providing confidential and professional consultation to identify and resolve employee concerns and assists leadership in dealing with employee job performance, escalated and/or complex issues. Reviews and assists with recommendations on appropriate levels of discipline when dealing with performance issues.

+ Provides guidance to team members during investigations in the resolution of complaints, allegations and grievances in a manner that is consistent with corporate policies/practices, applicable laws/regulations, and the Union Contracts.

+ Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Engages Legal Services as appropriate for guidance on complex matters and in the preparation of documents/responses to outside charges.

+ Comprehends, interprets, and applies the appropriate sections of applicable laws, guidelines, regulations, Union contract provisions, and policies.

+ Advises staff, supervisors and employees on the interpretation and application of corporate HR policies, and procedures.

+ Partners with Labor Relations Manager/Team on policy development/interpretation, cases and investigations to ensure consistency and efficiency.

+ Develops and maintains a thorough understanding of the client organizations, functions, and business plans, in order to provide appropriate consultation, tools and resources.

+ Completes thorough evaluation of all for-cause termination requests to ensure fair and equitable treatment. Ensure access removal process as appropriate.

+ Manages and oversees voluntary separations, including the retirement program responsibilities.

+ Analyzes employee relations data to identify and address trends. Shares findings with senior HR leadership and HR Business Partners as appropriate.

+ Manages department projects/initiates to achieve department objectives.

+ Assists in the preparation of the department budget and resource requirements.

**What It Takes To Succeed**

+ SHRM-SCP, SHRM-CP, PHR or SPHR is preferred

**Experience**

A minimum of seven years of related experience is required (if no degree, 11 years of relevant experience or an equivalent combination of education and related experience totaling 11 years).

**Education**

A bachelor’s degree related to the assignment from an accredited institution is preferred.

**Hybrid Workplace**

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

**Drug/Alcohol Policy Statement**

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

**Equal Opportunity Employer Statement**

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

**Work Authorization**

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

**Nearest Major Market:** Phoenix

**_At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers!_**

**Our Opportunity:**

Chewy is hiring an **HR Specialist** , responsible for triaging tasks assigned to the Team Member Services team at Chewy in our Phoenix, AZ office. The ideal candidate will be tech-savvy, have a strong customer service orientation, and be diligent. This role is responsible for quickly and efficiently reviewing incoming tickets in ServiceNow and assigning them to the appropriate team/employee for resolution. This role is an ideal entry-level HR opportunity, gaining exposure to a vast array of HR inquiries and questions. We believe in excellence in all we do and accept nothing less. You'll be successful in this role because you are results-oriented, you excel in quickly assessing core issues/concerns and you are efficient and organized.

**What You'll Do:**

+ Review tickets and issues submitted to HR through ServiceNow

+ Triage and assign the cases to the appropriate HR contact

+ Provide advisement and process design insight on the organization of the HR Service Catalog in ServiceNow

+ Assist with research and tracking of case issues and metrics

+ Provide ongoing support on decreasing triaging traffic through standardizing self-service support

+ Provide Tier 1 inbound phone support for HR Shared Services.

**What You'll Need:**

+ HS Diploma or GED, Bachelor’s degree preferred

+ Experience preferred in working in ServiceNow or similar case management platform

+ Previous HR Experience preferred

+ Customer service focused, have a passion for process improvement, self-motivated and able to work both independently and in a team environment

+ Excellent communication, analytical, problem-solving and troubleshooting skills

+ Meticulous; demonstrate strong organizational and time management skills, as well as strong data entry skills

**Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact** **CAAR@chewy.com** **.**

**If you have a question regarding your application, please contact** **HR@chewy.com** **.**

**To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .**

Summary For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. Responsibilities At the full performance level, you will provide a variety of human resources management services in two or more of the following functional areas: recruitment and placement, position classification, employee relations and performance management, employee benefits, and human resources development. Duties include: Performing position analysis to determine organizational requirements Determining recruitment strategies and posting job announcements Reviewing applications and applying qualification standards Providing advice and assistance on performance management Providing assistance in the administration of benefits programs Administering guidance on pay and leave Conducting evaluations of human resource program operations Responsibilities will increase and assignments will become more complex as your training and experience progress. Requirements Conditions of Employment Qualifications GS-9: To be eligible at the GS-9 level, you must have at least one year of specialized experience equivalent to the GS-7 level; or education or a combination of both specialized experience and education as explained below. Specialized experience is defined as experience providing non-controversial, well-precedented recurring management advisory and technical services in two of the following functional areas: staffing and recruitment, position classification, employee relations and performance management, employee benefits, human resource development, or employee compensation. Education: One of the following types of education in a related field (e.g., Human Resources, Public Administration): a master's or equivalent graduate degree (such as an LL.B.); OR 2 full years of progressively higher-level graduate education leading to such a degree. Education at the graduate level must be in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to perform the duties of the position. Combining Education and Experience: Combinations of successfully completed graduate education and experience may be used to meet total qualification requirements. In order to qualify based on a combination, graduate education must be in excess of 1 full year. GS-11: To be eligible at the GS-11 level, you must have at least one year of specialized experience equivalent to the GS-9 level; or education or a combination of both specialized experience and education as explained below. Specialized experience is defined as experience providing routine but complex management advisory and technical services in the areas of staffing and recruitment and employee benefits. In addition, experience providing advisory and technical services in at least one other human resource function is required: employee relations and performance management, position classification, human resource development, or employee compensation. Education: One of the following types of education in a related field (e.g., Human Resources, Public Administration): a Ph.D. or equivalent graduate degree (such as an LL.M.); OR 3 full years of progressively higher-level graduate education leading to such a degree. Education at the graduate level must be in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to perform the duties of the position. Combining Education and Experience: Combinations of successfully completed graduate education and experience may be used to meet total qualification requirements. In order to qualify based on a combination, graduate education must be in excess of 2 full years. GS-12: To be eligible at the GS-12 level, you must have at least one year of specialized experience equivalent to the GS-11 level. Specialized experience is defined as experience interpreting and adapting guidance to support the delivery of comprehensive, sometimes unprecedented, management advisory and technical services in the areas of staffing and recruitment and employee benefits. In addition, experience providing advisory and technical services in at least one other human resource function is required: employee relations and performance management, position classification, human resource development, or employee compensation. Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Veterans Employment Opportunity Act (VEOA) -VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement. Special Employment Consideration - Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments. For further information, click on the links provided below . You must specify in your online questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility. Noncompetitive Appointment Authorities Links: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments Education All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov OR Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation. Additional Information Payment of relocation expenses will not be authorized. The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/. Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.