Online Merchants

01

Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.

02

Receive and process payments from customers, using electronic transaction services.

03

Create, manage, or automate orders or invoices, using order management or invoicing software.

04

Deliver e-mail confirmation of completed transactions and shipment.

05

Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.

06

Purchase new or used items from online or physical sources for resale via retail or auction Web site.

07

Determine and set product prices.

08

Calculate purchase subtotals, taxes, and shipping costs for submission to customers.

09

Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.

10

Design customer interface of online storefront, using web programming or e-commerce software.