At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

Vehicle Lending Concierge Sales Representative will interact with customers through phone, chat and email in a call center work environment. Vehicle lending team members will need the ability to manage a pipeline of potential customers and can drive sales/service excellence. Role responsibilities include helping the customer with the application process, navigating a digital experience, collecting application stipulations, loan signing, vehicle titling and post funding follow-up. Vehicle Lending team members identify business opportunities based on knowledge of clients, markets, products, and services. Makes sales presentations to prospective clients informing them of benefits of using the organization’s products and services to meet their needs. Implements and maintains an effective referral network and call program to promote sales.

We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. Apply today and explore what's possible with a career at U.S. Bank. _This role has multiple levels, the successful candidate will be hired for the level of the position that aligns with their experience._

**Basic Qualifications**

- High school diploma or equivalent

- Four to five years of clerical experience

**Preferred Skills/Experience**

- Proficient computer skills, especially Microsoft Office applications

- Ability to manage multiple tasks/projects and deadlines simultaneously

- Ability to resolve complex problems with minimal guidance

- Proven customer service/relations skills

- Excellent interpersonal, verbal and written communication skills

- Well-developed negotiation skills

- One to two years of product sales experience

- Auto and Recreational Finance experience

-Outstanding customer service skills with the ability to go above and beyond to exceed customer expectations

INDJS

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

**EEO is the Law**

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.88 - $29.13 - $32.04

U.S. Bank accepts applications for this position on an ongoing basis.