**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.

**How will you make an impact in this role?**

Responsible to ensure technology risk and cyber analytics platform data repositories/applications are available for the clients across American Express.

* Provide level 2 and level 1 problem identifications, diagnose and regular troubleshoots for Greenplum, Postgres, SQL, Qlik sense and Kubernetes administration.

* Understand and ability to write Power shell or python code to remediate on going regular system maintenance.

* Write/develop scripts and frameworks using PowerShell or Python to automate regular operational work, to integrate with monitoring tools to monitor applications, systems and adhoc requirements.

* Perform Greenplum, SQL, Postgres, Qlik cluster deployments and upgrades.

* Use Ansible to develop maintenance scripts for Postgres deployments.

* Provide support and maintain availability of portal applications.

* Develop and implement observability solutions using Dynatrace, Prometheus and ELK

* Written skills to prepare Knowledge base articles for ongoing maintenance, and to prepare Root Cause Analysis in case of system failures.

* Proactively respond and work on problem alerts receiving through monitoring tools and other sources

* Be part of on-call rotation with other team players to monitor systems health and proactively engage SMEs to resolve issues on-time.

**Minimum Qualifications**

+

* Bachelor’s or master’s degree in computer science, computer engineering or related field or equivalent associate degree.

* Hands on experience in the area of SQL, Greenplum, Solr, Postgres Database, Qlik sense BI product and Kubernetes administration that deals with information and technology risk data/metrics

* Write/develop scripts and frameworks using PowerShell or Python to automate regular operational work, to integrate with monitoring tools to monitor applications, systems and adhoc requirements.

* Hands on experience to implement site reliability for security risk management portals that are built using technology stack Docker/Kubernetes containers, Apache Webserver, zookeeper, Linux VMs, load balancing technologies, queuing technologies, caching technologies.

* Hands experience with observability tools like Dynatrace, log analytics tool ELK and Prometheus

* Strong verbal and written communication skills, experience of working onsite/offshore model.

* Hands experience to identify and implement stored procedures fine tuning with respect to Greenplum and Postgres databases

* Ability to work in a rapidly changing environment.

* Ability to multi-task and context-switch effectively between different activities and teams.

**Preferred Qualifications**

+ Knowledge of data warehouse technology Starburst

**Qualifications**

Salary Range: $85,000.00 to $150,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Technology

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24004972