Manager IT Project Management | IT PMO

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Date: Dec 31, 2024

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

Manager IT Project Management | IT PMO

Are you a strategic leader with expertise in managing complex IT programs and driving organizational change? Join our team as a Manager of IT Project Management within the IT PMO, where you will oversee large-scale IT program workstreams, ensuring the delivery of innovative solutions that enhance business processes and meet technical needs.

What your day would be like:

You are responsible for:

+ Program Leadership:

+ Lead and manage an assigned IT program workstream, such as the SCORE program, overseeing requirements definition, analysis, design, and implementation of both new systems and modifications to existing systems.

+ Strategic Coordination:

+ Collaborate with stakeholders to align business needs with program objectives, ensuring adherence to the governance framework while addressing key issues and mitigating risks.

+ Organizational Change Management (OCM):

+ Play a critical role in driving OCM activities, including the development of change management strategies and training resources to ensure smooth solution deployment and adoption by end users.

+ Customer-Focused Solutions:

+ Resolve complex operational challenges, implement effective solutions, and maintain a constant focus on delivering exceptional end-user experiences.

+ Advisory & Financial Support:

+ Act as a trusted business advisor, providing guidance on financial needs and strategies for partnering business units.

+ Team Leadership:

+ Manage and mentor teams, fostering collaboration, innovation, and a commitment to achieving program goals.

The kinds of people we want to talk to have done many of the following:

+ IT Program Expertise:

+ Experience leading large IT programs or workstreams, with a proven track record of delivering technical solutions that enhance business processes.

+ Governance & Risk Management:

+ Strong knowledge of program governance frameworks, issue resolution, and risk mitigation strategies.

+ Change Management Skills:

+ Proficiency in Organizational Change Management (OCM) practices, including training and stakeholder engagement.

+ Customer-Centric Approach:

+ Ability to prioritize customer needs and end-user satisfaction in every solution.

+ Financial Acumen:

+ Expertise in financial planning and advisory to support business unit goals.

+ Leadership & Collaboration:

+ Strong leadership skills, with a focus on building and managing high-performing teams in a collaborative environment.

If you’re ready to lead transformative IT initiatives, drive organizational success, and deliver impactful solutions, apply now to become a Manager of IT Project Management with us!

Minimum Requirements

Manager IT Project Management | IT PMO

+ BS in Business, Computer Science or related degree or equivalent work experience.

+ PLUS ten (10) years progressively responsible related experience in area/s of assignment is required to obtain an advanced understanding of team management, complex solution resolution, project management, finance, and budget management.

+ AND minimum 3 years previous supervisory experience.

+ Demonstrated high quality oral, written and presentation communication skills, high quality interpersonal and people management skills, and demonstrated experience in project management.

+ Experience in leading transformational programs or projects with multiple stakeholders and objectives preferred.

Major Accountabilities

1. Directs the delivery of a workstream within a large program to support program objectives, technology implementation, and process redesign to support user experience and simplification of tools within the program.

2. Ensures business requirements are balanced to provide effective results. Manages testing cycles to ensure a quality deliverable.

3. Resolves technical issues and recommends and implements viable alternatives and solutions.

4. Ensures departmental costs remain within approved budget.

Continually improves work processes. Assigns, directs, facilitates, reviews and approves workstream work activities.

5. Partners with other managers across the program to ensure alignment and team objectives are in support of the overall program.

6. Identifies and communicates key issues impacting schedule, scope and budget adherence to the Director and Executive leadership over the program.

7. Develops and retains a highly skilled business subject matter expert (SME) team and ensures the effectiveness and productivity of the team to achieve the established goals of the program.

8. Ensures appropriate staffing levels and that staff has technical and business skills to support objectives of the organization.

9. Contributes to the development of a cooperative culture that supports team accomplishments. Communicates issues openly and honestly with staff, peers, management, and customers in a timely manner.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

Home based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis.

*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

*Working from a home office requires adequate technology and an appropriate ergonomic set up.

*Role types are subject to change based on business need.