**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues in 35 countries, all with a common goal to deliver an exceptional customer experience every day. Our Colleague Experience Group (CEG) is the heartbeat of our collaborative, caring and customer based corporate culture. Inside CEG, The Colleague Services (CS) organization ensures our colleagues have the best services, capabilities, knowledge, and support that the industry has to offer, enabling them in turn to do their best work for our customers. Specifically, the CS organization manages the ecosystem of CEG platforms, applications, third party partners, colleague insights and reporting, and colleague-related risk, compliance, and governance. It’s an organizational imperative that we give our colleagues the same flawless experience inside the company that they give externally to our customers. To that end we are looking for an optimistic, tenacious, and adaptable product manager that can help realize this mission.

**What You’ll Do:**

As a Product Manager in the Colleague Product & Program Management team, you will be fully engaged in the CEG transformation as we continue to learn and grow into a strong product-based organization. Your product’s will include Career and Performance system and capabilities that are crucial elements in driving Career Growth @ Amex. You will work within a cross functional product team to ensure your products are built and enhanced with an exceptional colleague experience at the forefront; you’ll be using colleague insights to inform your strategic roadmaps and key success metrics to measure your team’s progress. You will define and prioritize product features, articulate, and deliver requirements, lead customer testing, take new capabilities to market, and evolve the product backlog. And in conjunction with your product team, you will shepherd your products through their entire product lifecycle using product management best practices.

**Who You Are:**

You are an assiduous team player, adept at taking accountability while leading through influence and persuasion within a self-directed team. You know great teams are built on partnership, negotiation, and mutual respect. Your track record shows that teams thrive when you are a member. You have a passion for learning and are relentlessly curious – about our colleagues, your products, and insights gained from other companies solving similar problems. You love providing easy to use solutions to everyday problems and believe that removing friction from our colleagues’ experiences is how you win. You prefer to make decisions based on data and are not afraid to adjust course when new information becomes available. You use iteration to shorten the distance to learning. You advocate using applicable agile tools and methods. You believe your success is measured by your customer’s success, so seek and implement measurement elements accordingly.

+ Enthusiasm for exceptional products and services, able to empathize with colleagues, and skilled at articulation of product functionality

+ Experience working with software developers, engineers, and architects, with a strong ability to translate product requirements succinctly and ensure technology deliverables are built with high quality

+ Curiosity and hunger to know how things work and ability to use that knowledge to make connections and find opportunities with an entrepreneurial mindset and bias toward action

+ Determination to get to the best outcome for our colleagues

+ Detail oriented, able to identify key questions, make product decisions and assess how pieces of the puzzle interact and affect the overall project

+ Recognize issues quickly and determine how to get a resolution through creative and effective problem solving

+ Excellent communication skills across distributed and global teams with ability to engage, influence, and inspire partners to drive collaboration and alignment

+ Highly organized, taking individual initiative and accountability

+ Preferred, but not required, experience in product management, product ownership, or similar role

+ Preferred, but not required experience in Career and Performance space

+ Preferred, but not required, Bachelor’s Degree in Computer Science/Engineering.

**Qualifications**

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Product

**Primary Location:** US-New York-New York

**Other Locations:** US-Arizona-Phoenix, US-New York-New York

**Schedule** Full-time

**Req ID:** 25001757