Aftermarket Product Line Manager (SSO Division - Glendale AZ)

Location : GLENDALE, AZ, United States

Job Family : Sales

Job Type : Regular

Posted : Feb 4, 2025

Job ID : 54307

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Org Marketing Statement

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Aftermarket Product Line Manager (SSO Division – Glendale, AZ)

Position Summary/Essential Functions:

Directs and generates aftermarket business opportunities for the Gas Turbine Fluid Systems Division (GTFSD) including supporting our Joint Venture Advanced Atomization Technologies (AATech) bid and proposals. Position to be based in Glendale, AZ. This Product Manager position is responsible for multiple programs with high earnings and revenue accountability and complex products and sub-systems across the GTFSD and AATech locations. Works with business teams, other divisions as required and current and potential customers to promote company technologies, products, and services to meet customer needs and to determine how the division's capabilities are leveraged into additional markets. Revenue guidelines can be applied in determining the appropriate grade level.

Responsibilities:

+ Responsible for achieving aftermarket service center's financial and customer service goals in coordination with the assigned operating division, which may include one or more sites.

+ Acts as primary strategic Product Line focal point for aftermarket services covering a range of products & customers. Initiates and works closely with division, site(s) and SSO Segment teams to maximize long term aftermarket revenues and provides short and long-term sales forecasts.

+ Provides mentorship and execution guidance to the division site(s) customer service Aftermarket Services Manager. Addresses critical longer term customer issues and lead’s project teams to improve short- & long-term process results.

+ Acts as primary strategic customer contact for aftermarket products and services including product repairs, spares, logistics, contract, and pricing negotiations. Coordinates with technical and segment teams with field performance issues for input on resolution. Works closely with SSO and Division business development and SSO Segment Leader’s to maximize aftermarket revenues ensuring alignment with short-and long-term sales forecasts.

+ Develops and supports proposals and contracts designed to attract the customer and provide an acceptable level of return to the company by researching customer requirements and translating them into development opportunities. Develops strategies and solutions for contracts opened for re- negotiation during the contract period.

+ Conducts competitive research, evaluates sales performance, and formulates goals and milestones for specific products and systems. Applies thorough understanding of the division's technical capabilities, operational capacity, and market information to influence future and strategies.

+ Serves as the liaison and facilitator with customers and Regional/Group Marketing to resolve issues and assure customer satisfaction regarding cost, product quality, delivery, and performance. Provides the customer and division with liaison support within and across divisions on existing and new programs. Stays in close contact with division technology, business units and operations teams to enable rapid turnaround solutions.

+ Develops and maintains relationships with customers to gain knowledge of future market and customer needs and further develop business opportunities.

+ Identifies opportunities for business development by studying competitors' products, problems, market intelligence, and identifying trends.

+ Maintains professional and technical knowledge by attending educational workshops, reviewing trade and technical publications, establishing professional networks, participating in professional associations, and attending industry trade shows.

+ Establishes goals and objectives to carry-out programs or functions by coordinating efforts across the division. Recommends actions by analyzing and interpreting data and making complex comparative analyses.

Qualifications:

Education and/or Experience Bachelor’s degree (BA) in Marketing, Engineering, or related field, or an equivalent combination of education and experience which has provided both theoretical and practical knowledge in the field. Demonstrated ability to perform the essential functions of the job typically acquired through eight or more years of increasingly responsible experience, including two or more years of high-level program management or prior direct aerospace marketing experience and well-established customer contacts.

We offer a comprehensive and competitive total compensation package.

Come join the Parker Aerospace Team! We are proud to offer competitive benefits designed with health, wealth and well-being in mind.Our competitive package includes:

Health and Wellbeing:

+ Our benefits start on day 1 of employment! We offer comprehensive medical, dental, and vision coverage from day one, including Health Savings and Reimbursement Accounts.

+ Wellness incentive credits leading to reduced healthcare premiums.

+ Access to Employee Assistance Program (EAP) for health and well-being support.

+ Access to multiple dental plan options and vision coverage.

+ Flexible Spending Accounts for both Childcare and Healthcare expenses as well as optional Supplemental Medical Benefits.

+ Reduced healthcare premiums offered with a wellness incentive credit.

+ Company provided Life Insurance

+ Accidental Life & Dismemberment Insurance, Short Term and Long-Term Disability insurance. Additional supplemental benefits include legal protection plan, pet insurance coverage options, and identity-theft protection.

Financial Security and Growth:

+ Competitive salary with an annual bonus incentive plan.

+ 401k Employer match up to 5% and an annual Retirement Income Account (RIA) contribution of 3%. Overall, 8% company match.

Time Away & Work-life Balance:

+ Generous Paid Time Off Program

+ 13 paid holidays

+ Parental Leave: 4 weeks at 100% pay for new family additions.

+ Extras like Adoption Assistance, financial guidance resources, paid jury duty, bereavement time, and time off for citizenship testing, marriage, and birth.

+ We believe in the importance of work life integration and support a 9/80 Alternative Work Schedule (AWS)

Career Advancement and Education:

+ Career development opportunities with up to $10,000 tuition reimbursement per year.

+ Support for ongoing education through our Educational Reimbursement program.

Parker Purpose Opportunities (Social Responsibility):

+ Business Resource Groups promoting diversity, equity, and inclusion.

+ Engagement activities celebrated throughout the year. FYE Celebration, anniversary recognition events, employee appreciation, veteran appreciation, and more!

+ The Parker Foundation provides access to donation matching, disaster relief, charitable organization funding, and paid volunteer hour s.

Additional Benefits:

+ Employee Referral program - Refer a family member or friend and receive a generous award for referrals that are hired (up to $4,000).

+ Dress for Your Day policy, offering flexible work attire options.

+ Drug-Free Workplace

In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

+ Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship is required for most positions.

+ Minority/Female/Disability/Veteran/VEVRAA Federal Contractor If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc\_self\_print\_poster.pdf and http://www1.eeoc.gov/employers/upload/eeoc\_gina\_supplement.pdf (06/20/2006) (C/O July 2015).

+ This position is subject to meeting U.S. export compliance and/or U.S Government contracting citizenship eligibility requirements .