JOB TITLE: Referral Intake & Medical Outreach Intern

REPORTS TO: Medical Outreach & Intake Manager & Referral Intake Manager
JOB SUMMARY: This internship position has two primary objectives: to strengthen relations with the referral community to encourage more wish granting in Arizona and to begin the wish journey for families by sharing wish approval with families. This intern will fall under the direction of the Medical Outreach & Intake Manager, as well as the Referral Intake Specialist.
At Make-A-Wish Arizona, everyone is different and valued. We believe that people of any race, color, ethnicity, sex, gender identity and expression, sexual orientation, faith, religion, age, physical and mental ability, neurodiversity, socioeconomic status, nationality, cultural background, military status, or any other aspect which makes them unique are welcome and important. Together, we continue to build a community, so that we can equitably grant the wish of every eligible child.
At Make-A-Wish Arizona, we strive to communicate openly and honestly while speaking our truth. We encourage all to do the same, and we acknowledge that these conversations can be difficult and uncomfortable. All viewpoints are welcome unless they spread misinformation or diminish or dehumanize others. Our commitment to this work enriches our organization and makes us all stronger together.
Each intern is supported by the Human Resources Manager, who manages the internship experience. The Wish Granting intern will report directly to the Senior Wish Managers.

This is not a remote position.
RESPONSIBILITIES
• Completes initial phone interviews with caregivers of new wish children.
• Follows up with medical staff on missing electronic forms.
• Conducts follow-up with wish families regarding paperwork.
• Assist in researching potential new referral sources throughout Arizona.
• Prepares and co-facilitates medical outreach presentations and events.
• Considers new medical outreach tools and endeavors.
• Assist in creating referral recognition gifts and activities.
• Assist in building medical outreach newsletter.
• Assist with Wish Family Welcome Orientation.
DESIRED QUALIFICATIONS
• Area of study in social work, human development, psychology, communications, or business.
• Computer knowledge – Microsoft Office, Excel, online search engines.
• Professional communication skills, phone etiquette.
• Flexibility working with diverse groups – wish families, volunteers, staff
• Bilingual (Spanish) is a plus.
• Minimum 20/25-hour work week is desired.

DESIRED CORPORATE VALUES:
• Child Focus
• Community
• Integrity
• Innovation

How to apply:
The Make-A-Wish Arizona internship program is designed for young professionals with the goal of being a leader in the nonprofit sector. All interns must be 18 years of age or older. Interested applicants should submit the following materials to volunteer@arizona.wish.org.
• Cover letter indicating semester internship of interest (Spring, Summer or Fall)
• Resume
*Applications without these components will not be considered. Please specify the position and semester you are applying for in your cover letter. All our internships offer valuable work experience and the possibility of college credit. Please no phone calls.