Product Software Quality Engineer

Job Description

Why this Role?

As Product Quality Engineer, you will have a significant impact on overall product quality and customer experience for mining vehicle technologies. This role will provide support and service engineering services which include product validation, investigation, troubleshooting, diagnosing application and technical problems. With an emphasis in project management, internal and external relations.

Experience & Skills Required:

• Project management experience.

• Experience supporting technology in an industrial or production environment.

• New Product Introduction (NPI) process experience.

• Experience utilizing Linux, SQL Server, TCP/IP networking, Microsoft client and server platforms.

• Ability to effectively communicate with technically and non-technically skilled mining customers and dealers to develop partnerships/relationships.

Typical task breakdown:

· Mining Technology hardware and software issue identification and resolution for dealers and customers.

· Implementation and utilization of standard support processes to respond, restore, and resolve issues.

· Advocate on behalf of the dealer and customer to resolve technical product issues with product development engineering.

· Participate in New Product Introduction (NPI)projects.

· Report issues within the CPI (product defect) process to assure proper resolution to ongoing issues.

· Act as the liaison between the implementation teams, product development teams, and other support team members ensuring appropriate corrective actions are performed and that industry standard change management and support processes are followed.

Work environment:

Standard office, with potential of mine site visits. PPE will be required, partial boot reimbursement

Responsibilities

+ Devise sampling procedures and design forms and instructions for recording, evaluating, and reporting quality and reliability data.

+ Establish programs to evaluate the precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.

+ Write training material and conduct training sessions on quality control activities.

+ Specialize in areas of quality control engineering such as design, incoming material, process control, product evaluation, product reliability, inventory control, metrology, automated testing software, research and development, and administrative application.

Skills & Qualifications

+ 2-4 years of experience in the field.

+ Experience with software quality, New Product Introduction (NPI) process.

+ Knowledge of, Linux, SQL Server, TCP/IP networking, Microsoft client and server platforms.

+ Bachelor’s degree in Computer Science or Mining Engineering a plus!

+ Qualification in Mining and Minestra.

Work Environment

The work environment includes engaging with advanced technologies and equipment relevant to quality engineering. The role may require collaboration across various departments to ensure product and process excellence. Work hours are generally structured to accommodate project deadlines and team meetings. The dress code is professional attire suitable for an engineering and technology setting.

Pay and Benefits

The pay range for this position is $30.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tucson,AZ.

Application Deadline

This position is anticipated to close on Jun 30, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.