Student Development Coordinator, Senior
Northern Arizona University
Special Information
• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• Driving a vehicle on behalf of the university is anticipated to be a regular part of this position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver's license information for driving record monitoring, and completion of training appropriate to the level of driving performed. The law applies to all faculty, staff, and students who drive personal or university-owned motorized vehicles for any business purpose. More information on the NAU Authorized Driver Policy can be found on the NAU website.
About the Department/College
Peer Jacks Mentoring is a resource that supports and empowers incoming students in their transition to college by building community and encouraging personal development.
VISION
Peer Jacks Mentoring will ignite student success across NAU by connecting new Lumberjacks with caring mentors who inspire confidence, foster a sense of belonging, and champion each student's journey.
GOALS
The purpose of Peer Jacks Mentoring is to empower every student to thrive academically, socially, and personally by cultivating genuine connection, encouragement, and lifelong skills that last far beyond graduation. The Peer Jacks programs (Mountain Jacks, Transfer Jacks, and Jacks State) achieve this by meeting students where they are at as they adjust to college life, develop an understanding of their personal path, and grow their sense of community. Our mentors guide their mentees through key milestones in the student lifecycle, whether they are First-year students at the Mountain Campus, Transfer students joining us for their first semester, or Statewide and UNAD students studying throughout Arizona.
Students who participate in Peer Jacks will develop:
• The ability to navigate campus resources and processes,
• An awareness of their connection to space and place,
• Personal value/goal identification in alignment with their intended academic and career path,
• A deeper sense of belonging and of their own contributions to the NAU campus and environment.
About the Position
This position supports a dynamic team that provides services and support to assist students in their development at the university through the integration of academic learning and individual growth and aims to ensure meaningful and purposeful experiences and interactions that foster a successful path towards graduation. Peer Jacks Mentoring is a high impact Student Affairs program with a team that is composed of student staff, graduate assistants and professional staff that serves a diverse population of first-year students.
Responsibilities Include
40% - Program Support
• Assists with the coordination of program activities and services of the Student Affairs Mentoring program to ensure that goals and objectives are met.
• Serves as a liaison for students and other departments within the University and within the larger Flagstaff community to help them succeed.
• Assists with the design, implementation, and evaluation of services that provide innovative, meaningful and supportive experiences to students that integrate academic learning and individual growth.
• Responsible for logistics and production of information materials related to programs and services originating from the Student Affairs Mentoring program.
• Participates in Orientations, Discover NAU Days, and other campus events to promote department services.
• Works with a diverse student and employee population using awareness of multicultural issues to support an effective work and service-oriented environment.
• Assist with program budgeting and purchase approval processes.
• Provides guidance and consistency in policy and procedure decisions within the department.
• Collaborates with faculty, student affairs staff, and other university departments in creating experiences to increase student engagement.
• Actively engage with diverse student populations in order to ensure that department programs are inclusive and reflect the diversity of the campus community.
• Represents the department on various committees, work groups and employee forums.
• Participate in the planning and facilitation of peer mentor training throughout the summer and academic year.
25% - Events & Activities
• Helps facilitate workshops / trainings provided to students to assist them in their development as a university student.
• Assist in the planning and hosting of program fieldtrips, events, and opportunities for mentees to engage and connect outside of one-on-one meetings.
• Coordinates with peer mentors the creating/maintenance of a semester event calendar for program, NAU and community events, through social media platforms, online calendars, and website.
25% - Supervision
• Recruits, hires, supervises and evaluates peer mentors.
• Recruits, hires, supervises and evaluates Graduate Assistants.
• Cultivates a positive and inclusive working team environment.
5% - Assessment
• Uses aptitude and achievement assessments to help students explore their interests, skills, and abilities.
• Collaborates with various campus partners to identify strategies for student retention and success.
• Helps maintain department related data used to conduct research and evaluate program effectiveness.
5% - Other
• Perform other duties as assigned.
Minimum Qualifications
• Undergraduate bachelor's degree.
• 3 years of relevant experience.
*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.
Preferred Qualifications
• Master's Degree in Student Affairs in Higher Education, Educational Administration, Counseling, or related field Leadership curriculum development.
• Experience with peer mentoring best practices.
• Experience in supervision of student employees.
• Experience in training development & facilitation.
• Intermediate experience of PeopleSoft & Salesforce.
Knowledge, Skills, & Abilities
• Knowledge of student development theory.
• Knowledge of current physical health, mental health, alcohol & drug use, & social issues on university campuses.
• Knowledge of primary factors that impact student retention & common strategies used to increase student success.
• Knowledge of higher education law, including FERPA, Title IX, HIPAA, etc.
• Customer service and interpersonal skills.
• Supervisory, Interviewing, organizational, and training skills
• Active listening skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Establishes and maintains effective working relationships with students and colleagues.
• Communicates effectively with internal and external diverse populations.
• Problem solving, data-entry, organizational, and analytical capabilities.
• Ability to communicate effectively with students, prospective students, and their families from ethnically diverse, first-generation, and economically disadvantaged backgrounds.
• Ability to facilitate effective presentations in a variety of modalities, including digital spaces.
• Promotes a diverse, inclusive environment including ability to be impartial and utilize judgement, diplomacy, and equity.
• Demonstrated ability to teach, program, or present at campus-based programming and workshops.
Compensation
Salary range begins at $51,085. Annual salary commensurate with candidate's qualifications and related experience.
Pre-Employment Check
Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.
This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.
Notice of Availability of the Annual Fire and Security Report
Each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/ is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.
Immigration Support/Sponsorship
NAU will not provide any U.S. immigration support or sponsorship for this position.
Submit your Application
To apply for this position, please click on the "Apply" button on this page. You must submit your application by the application deadline.
If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, mailto:DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.
To apply, please visit: https://apptrkr.com/6421422
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