Labor Relations Specialists

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

**As an Employee Relations Specialist, you play a critical role in supporting Sunrun’s mission to connect people to the cleanest energy on earth. This role sits on Sunrun’s Legal Team within the Employee Relations and Compliance Department.**

**Responsibilities**

+ **Serve as the first point of contact to assist in triaging Employee Relations issues, concerns, and inquiries.**

+ **Assist with investigating and addressing employee policy violations in a fair and timely manner.**

+ **Provide guidance and support to supervisors and managers in handling employee conflicts and difficult situations effectively.**

+ **Provide training to employees and managers on company policies and procedures related to employee relations and compliance.**

+ **Document comprehensive investigatory/fact-finding analysis for interviews and findings**

+ **Collect, review, interpret, analyze and evaluate statements, documents and physical evidence collected during the investigation and develop recommendations for appropriate remediation or other action**

+ **Collaborate with People Business Partners and Business Leaders to design action plans where appropriate**

+ **Analyze employee relations trends and recommend strategies, solutions, programs and policies to mitigate future occurrences and improve employee relations practices**

+ **Maintain accurate and confidential employee relations records, documentation, and case files.**

**Qualifications and Skills**

+ **Minimum 2-3 years of direct experience in employee relations, investigations, Human Resources or other related field.**

+ **Working knowledge of federal, state, and local laws that govern employment policies and practices**

+ **Excellent planning, organization and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment**

+ **Excellent judgment with the ability to manage highly sensitive and confidential information**

+ **Excellent communication skills, with the ability to build rapport and trust at all levels of the organization.**

+ **Strong written and verbal communication skills with the ability to effectively influence throughout all levels of the organization**

+ **Ability to objectively present findings to various levels of management**

**Recruiter:**

Amanda Frock ([email protected])

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at [email protected] .

Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a HUMAN RESOURCES SPECIALIST (MILITARY) T32, Position Description Number PDD1622000and is part of the AZ 161st Air Refueling Wing, National Guard. Responsibilities This position is located with the 161st ARW in Phoenix, Arizona. This comprehensive description covers five programs/specialties within the Air National Guard Military Personnel Flight. The primary purpose is to administer and accomplish functions of one or more of the following human resources programs: Career Enhancements, Customer Service, Employments, Relocations, and/or Readiness. THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. Requirements Conditions of Employment Qualifications Military Grades: E-6/TSgt Compatible Military Assignments: possess a 3F0 Series AFSC General Experience: Experiences gained through military or civilian technical training schools, within the human resources business programs, are included as general experience qualifications. An applicant must have a validated understanding of the basic principles and concepts of the occupational series and grade. SPECIALIZED EXPERIENCE: Must have at least one year of specialized experiences at the GS-07 level or the equivalent which provided a basic working knowledge of National Guard missions, organizations, and personnel programs. Must have a basic knowledge and experiences of personnel programs gained in a classroom or as an on-the-job trainee. Have knowledge-based competency of human resources business elements and can discuss terminology, concepts, principles, and issues related to this competency. Experienced in using references and resource materials and experienced in program functions such as, maintaining personnel records, counseling, or classification and assignments. Experiences may include performing personnel functions associated with preparing and maintaining position descriptions and manual records, personnel classification or usage, quality force management, managing personnel records and researching record data. Experienced in operating a computer and using varied computer programs. Education You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position. Additional Information If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx). If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

Summary This HR Specialist (Quality Assurance) position serves the SW Region of Indian Health Service in the Office of Human Resources located in Phoenix, AZ. This position performs HR program auditing, program assessments, program analysis, and technical advisory services with a focus of Classification, Recruitment, Onboarding and Processing functions, and provides support to other HR areas as needed. This position reports a Supervisory HR Specialist in the SW region. Responsibilities Compliance in Placement and Recruitment Review, audit, and monitoring the correction of erroneous personnel actions. Provides supporting Federal statute, IHS policy and OPM guidance regarding personnel actions in HR electronic systems e.g. (EHCM, USA staffing, eOPF, etc.) to HR Staff. Performing work that involves auditing HR Staffing processes in recruitment and placement and reports findings for HR improvement and quality assurance. Performs audits on human resources Client Services functions to ensure programs are operated in accordance with merit system principles. Prepare audit findings, consolidate information for review reports, and interpret reporting requirements and program instructions. Assess for application of required technical accuracy, sound internal controls and compliance with merit principles and include the review and technical evaluation of HR actions, internal controls and recordkeeping. Management Advisory Utilize web-based applications to perform staffing audits, includes reviews of job assessments, vacancy announcements and referral lists, personnel actions, and onboarding processes. Provides assessment, technical advisory services and management assistance to improve HR program functions. Collaborate with HR Supervisor(s) and management in determining short and long-term initiatives and project support needs and in developing effective HR Solutions methods and strategies for proactively researching, analyzing and resolving long standing systemic issues within the HR Operations processes. Consult with HR management officials to explore feasible business innovations and strategies, ensuring all project outcomes meet regulatory requirements, increase operational efficiency and customer service. Continually evaluate the effectiveness of human resource management programs and modifiy or develop new processes and procedures to assist management in developing and carrying out programs and HR delivery systems. Requirements Conditions of Employment Must pass pre-employment examination. Selectee may be subject to a probationary/trial period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. Confidential Financial Disclosure Form required. Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities. The selected individual is required to obtain and maintain medical staff clinical privileges, including any licensure requirements. If privileges are not obtained or maintained during employment, the employee will be subject to adverse actions, up to and including removal from Federal service. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process. Qualifications To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS, GS-0201-11: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-09 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: Reviewed, audited, monitored and followed up for correction of erroneous personnel actions; Performed HR program audits and technical evaluation of federal recruitment, placement, onboarding and personnel action processing functions; Utilized web-based applications to perform staffing audits for a variety of HR programs, Prepare audit findings, consolidate information for review reports, and interpret reporting requirements and program instructions, Collaborated with HR Supervisors and management to determine short and long-term initiatives and project support needs; Worked with HR data information systems to validate and provide data analysis related to HR program management. OR Completed a Ph.D. or equivalent doctoral degree or 3 full years (54 semester hours) of progressively higher education leading to such a degeee, such education must demonstrate the knowledge, skills, and abilities necessary to do the work. OR Posses a qualifying combination of the specialized experience and education as described above. To determine if you qualify under this combination first divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond 2 years by 18. (Note: Only education in excess of the second year is creditable toward meeting the experience requirement when combining experience and education.) Finally, add the two percentages. The total percentage must equal at least 100 percent to qualify. Note: You must provide copies of your graduate transcripts for this option. MINIMUM QUALIFICATIONS, GS-0201-12: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-11 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: Plan, coordinate, and evaluate a variety of HR programs on a recurring/periodic basis; Perform process improvement projects based on audit findings, challenges, and reported issues; Plan, implement, and monitor process improvement projects in collaboration with HR supervisors and stakeholders; Work with HR supervisors and HR specialists to make program modifications/corrections and/or create plans for to address challenges and issues; Provide comprehensive and periodic HR program status and reporting to HR leadership and stakeholders.; Perform independent quality assurance work related to staffing, benefits, compensation, employee relations or similar HR programs Provided subject matter expertise related to HR data information systems data reliability and validity. Preferred Qualification: Delegated Examining Certification is HIGHLY recommended as this position will provide DE auditing and program support. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement. Education This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This position is eligible for workplace flexibilities which may include remote work or telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy. https://www.hhs.gov/about/agencies/asa/ohr/hr-library/990-1/index.html. Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. This position is covered by a Bargaining Unit. Recruitment or relocation incentives may be authorized. At least a 1 year service agreement will be required if offered. This position has promotion potential to the GS-12 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.

Summary This position serves as a Human Resources (HR) Specialist and performs a wide variety of human resources services including; management advisory functions, recruitment and placement, organizational design, and other HR functions as needed. This position reports to the Supervisory Human Resources Specialist and provides support for the Southwest Region, Office of Human Resources. Responsibilities Conducts an entire range of recruitment and staffing duties to include processing, recruiting, examining, selecting and placing employees. Administer, implement and ensure compliance with established regulations in the recruitment and placement activities for employment purposes. Evaluates multiple applicants and advising management in identifying, attracting and retaining a high-quality and diverse workforce. Provide and assist managers, employees, and applicants with information and interpretation of the recruitment and placement procedures, policies and guidelines. Utilizes Human Resource Information Systems and automated administrative systems. Staffing and placement work that includes creating job assessments, vacancy announcements, processing actions and background investigation requests. Requirements Conditions of Employment Must pass pre-employment examination. Selectee may be subject to a probationary period ESEP appointees typically serve a two year probationary period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. Confidential Financial Disclosure Form required. Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process. Qualifications To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS, GS-0201-07: Your resume must demonstrate at least (1) year of specialized experience equivalent to the GS-5 grade level in the federal service. Examples of specialized experience for GS-7 grade level are: Apply established basic human resource placement/recruitment principles and practices to be used when drafting and/or developing vacancy announcements; review of applications for eligibility and minimum qualifications; communicate orally and in writing human resource information to managers and/or applicants; basic knowledge of an automated announcement system and application procedures in order to assist applicants with process. Use automated human resource eSYSTEMS for processing personnel actions, benefit or pay documents; overall capability of using a personal computer with applications, i.e., MS Outlook, excel, word, access, PowerPoint, etc. OR Completion of at least 1 full year (18 semester hours) of graduate level education that demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Superior Academic Achievement is used to determine eligibility for applicable GS-7 level positions for persons who have completed (or expect to complete within 9 months) all the requirements for a bachelor's degree from an accredited college or university. Class Standing (Upper third of graduating class) - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision. GPA - 3.0 or higher out of a possible 4.0 ("B" or better) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; OR 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum. Election to membership in a national scholastic honor society - These honor societies are listed by the Association of College Honor Societies. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement. Education This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This position is eligible for workplace flexibilities which may include remote work or telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy. https://www.hhs.gov/about/agencies/asa/ohr/hr-library/990-1/index.html. Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. This position has promotion potential to the GS-12 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.

**About this role:**

Wells Fargo is seeking an Employee Relations Manager to lead a team of Employee Relations Consultants. The manager will support the team in handling requests for consultation on a variety of case types that may include employee performance, attendance, conduct, conflict of interest and disputes received from employees and managers through the case management system.

**In this role, you will:**

+ Manage and develop a high performing team, and assist in the resolution of escalated employee relations matters

+ Ensure team maintains compliance with internal controls, SLAs, and monitor reporting as well as established role specific training requirements

+ Responsible for making recommendations and improving current Employee Relations or Human Resources practices and policies across the Wells Fargo Enterprise

+ Enhance the Employee Relations model through effective consultation and review of data to support business decisions, internal training, and talent assessment

+ Collaborate and consult with Employee Relations peers, colleagues, and all levels of management

+ Collaborate with key partners and recommend enhancements to the development and design of policies and procedures

**Required Qualifications:**

+ 4+ years of employee relations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 2+ years of Leadership experience

**Desired Qualifications:**

+ 2+ years of management experience

+ Strong conflict resolution skills

+ Extensive knowledge and understanding of human resources practices and policies

+ Experience using a human resources case management system

+ Experience with employee relations consultation on city ordinance, state statute, and federal regulation policies

+ Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution

+ Ability to interact with integrity and a high level of professionalism with all levels of team members and management

+ Ability to provide leadership to a virtual or remote team

+ Highly refined and professional verbal and written communications

+ Knowledge and understanding of human resources analytics and reporting

**Job Expectations:**

+ This position will require onsite presence in a hybrid arrangement from one of the following locations:

+ 2222 W Rose Garden Ln. -- Phoenix, AZ

+ 8740 Research Dr. - Charlotte, NC

+ 2600 S. Price Rd. -- Chandler, AZ

+ 1445 Ross Ave. -- Dallas, TX

+ 4101 Wiseman Blvd., San Antonio, TX

+ 550 S. 4th St. -- Minneapolis, MN

+ 800 S. Jordan Creek Parkway -- West Des Moines, IA

\#HRJobs

**Posting End Date:**

26 Apr 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-360681-1

**Updated:** Thu Apr 18 00:00:00 UTC 2024

**Location:** PHOENIX,Arizona

**About this role:**

Wells Fargo is seeking an Employee Relations Manager to lead a team of Employee Relations Consultants. The manager will support the team in handling requests for consultation on a variety of case types that may include employee performance, attendance, conduct, conflict of interest and disputes received from employees and managers through the case management system.

**In this role, you will:**

+ Manage and develop a high performing team, and assist in the resolution of escalated employee relations matters

+ Ensure team maintains compliance with internal controls, SLAs, and monitor reporting as well as established role specific training requirements

+ Responsible for making recommendations and improving current Employee Relations or Human Resources practices and policies across the Wells Fargo Enterprise

+ Enhance the Employee Relations model through effective consultation and review of data to support business decisions, internal training, and talent assessment

+ Collaborate and consult with Employee Relations peers, colleagues, and all levels of management

+ Collaborate with key partners and recommend enhancements to the development and design of policies and procedures

**Required Qualifications:**

+ 4+ years of employee relations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 2+ years of Leadership experience

**Desired Qualifications:**

+ 2+ years of management experience

+ Strong conflict resolution skills

+ Extensive knowledge and understanding of human resources practices and policies

+ Experience using a human resources case management system

+ Experience with employee relations consultation on city ordinance, state statute, and federal regulation policies

+ Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution

+ Ability to interact with integrity and a high level of professionalism with all levels of team members and management

+ Ability to provide leadership to a virtual or remote team

+ Highly refined and professional verbal and written communications

+ Knowledge and understanding of human resources analytics and reporting

**Job Expectations:**

+ This position will require onsite presence in a hybrid arrangement from one of the following locations:

+ 2222 W Rose Garden Ln. -- Phoenix, AZ

+ 8740 Research Dr. - Charlotte, NC

+ 2600 S. Price Rd. -- Chandler, AZ

+ 1445 Ross Ave. -- Dallas, TX

+ 4101 Wiseman Blvd., San Antonio, TX

+ 550 S. 4th St. -- Minneapolis, MN

+ 800 S. Jordan Creek Parkway -- West Des Moines, IA

\#HRJobs

**Posting End Date:**

26 Apr 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-360681-2

**Updated:** Thu Apr 18 00:00:00 UTC 2024

**Location:** CHANDLER,Arizona

Summary Position is located within the Indian Health services (IHS), Navajo Region Human Resources, located at the Navajo Area IHS, Office of Human Resources In St. Michaels, AZ. The purpose of this position is to serve as Human Resources (HR) Specialist by performing HR Information systems support, provide technical support on system operations, hardware, software upgrades, problem shooting and resolution, security, user training and technical support to a wide variety of HR applications and programs. Responsibilities Responsible for monitoring and optimizing day-to-day HR system operations regionally and with remote HR field sites, working with DHHS/IHS/Contractor Helpdesks and IT staff to resolve operating problems. Develops instructions to implement region-level policy changes that impact IHS-wide HR information systems and IT resource requirements. Serves as a technical support specialist, performing troubleshooting existing systems and databases. In collaboration with IHS initiatives, reviews specific programs or develops new initiatives related to various HR program areas and workforce information systems projects with issues that contain complicating elements, such as new regulatory requirements or management improvement initiatives. Provides HR IT training to end-users that include HR staff, supervisors, managers and employees. Requirements Conditions of Employment Must pass pre-employment examination. Selectee may be subject to a probationary/trial period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 Confidential Financial Disclosure Form required. Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities. COVID-19 vaccination is required for all selectees prior to entrance on duty. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process. Qualifications To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-12: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-11 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: providing advice and guidance to management officials on a variety of complex HR issues as they relate to automated HR systems, using multiple computer software programs to perform the majority of your daily work tasks, supporting end users with computer software issues, implementing organizational and procedural changes at an area-wide level or beyond. Such experience must incorporate one or more functional specialties of human resources (e.g., personnel management, staffing, security/suitability, classification, employee/labor relations, or benefits) and should demonstrate expert level of Human Resources knowledge required to independently analyze issues, advise senior management, and develop sound recommendations to resolve and/or improve HR systems. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement. Education There are no education requirements. Additional Information Per IHS policy (SGM 21-04) IHS selectees to positions located in Federally operated hospitals, health centers, and clinics must be fully vaccinated for COVID-19 before entry on duty or have IHS approve a medical or religious exemption. If an exemption is approved then wearing a face mask and regular testing for COVID-19 will be required. Your Human Resources Specialist will provide a list of documents acceptable as vaccination proof and instructions on how to submit your vaccination documentation or how to request a medical or religious exemption, if needed. This position is eligible for workplace flexibilities which may include remote work or telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy. https://www.hhs.gov/about/agencies/asa/ohr/hr-library/990-1/index.html. Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. There are no incentives available for this position. There is no government housing available. This position meets the criteria specified in pillar number one of the five pillars of the PHS Commissioned Corps. PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps MUST apply online under the merit promotion announcement indicated above in order to receive consideration. For more information on PHS Commissioned Corps, visit the website at: https://www.usphs.gov/.

Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. Responsibilities This Human Resources Specialist position is located Phoenix Sky Harbor International Airport (PHX), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Provides assistance to Senior HR Specialists, management and employees on personnel matters and develops internal procedures to assist with this effort. Uses established resources and procedures to research various HR related matters concerning performance evaluations, training, benefits, pay, leave, May serve as time and attendance (T&A) subject matter expert providing technical assistance to timekeepers regarding the operations of the timekeeping record system and the latest approved airport timekeeping system. As needed, investigates and resolves timekeeping problems associated with various and unrelated types of issues. Provides administrative advice and assistance to the Federal Security Director (FSD)/ Assistant Federal Security Director (AFSD) and exercises knowledge and skill in applying HR methods, principles sufficient to advise on or resolve moderately complex problems which are typically precedent in nature. Works with HQ Human Capital staff (e.g., staffing, benefits, worker's compensation, management employee relations) to coordinate and resolve employee issues involving service computation dates, pay inquiries, step increases, creditable military service, leave etc. Recruitment and Placement. Advises management on recruitment strategies, sources and special programs, which emphasize affirmative action in staffing positions. Assists in developing short- and long-range staffing plans to forecast personnel mission requirements. Manages and maintains full visibility over all RPAs from cradle to grave and provide advice/assistance in all stages of the recruitment process. Makes recommendations on recruitment strategies and actions to be taken to expedite the recruitment process. The major duties described above reflect the full performance level of this position. Typically, the lower pay band (F Band) performs the same duties but will receive more guidance and training; and/or projects/work assignments may be less complex. Requirements Conditions of Employment You must possess U.S. Citizenship or be a U.S. National. You must have reached the minimum age (18) at the time of application. You must complete a favorable Background Investigation (BI). Selective Service registration is required. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment. Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Qualifications To qualify for the SV-F Pay Band (equivalent to 5/7/9), you must meet one of the qualification requirements (A, B, OR C) outlined below. A. Experience: For those qualifying using experience, your application must clearly outline three (3) years of progressively responsible general experience, one year of which was equivalent to at least the SV-E Pay Band or GS-4 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position and is typically in or related to human resources work. Such experience includes: Knowledge of Human Resources procedures AND experience in at least two of the following: timekeeping, labor relations, Human Resources information systems, classification or job analysis. OR B. Education: bachelor's or higher-level degree in any field from an accredited college or university. OR C. Combining of Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements and may be computed by first determining the total qualifying experience as a percentage of the experience required for the position; then determining the education as a percentage of the education required for the position; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify for the position. To qualify for the SV-G Pay Band (equivalent to GS-11), you must have one year of specialized experience at the SV-F or GS-9 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position and is typically in or related to human resources work. Such experience includes: Researching and applying appropriate Federal laws, regulations, policies related to Human Resources AND experience in at least two of the following: payroll operations, recruitment and staffing, performance management, or employee relations. OR Possess a Ph.D. or equivalent doctoral degree in a field directly related to this position or three full years of progressively higher-level graduate education leading to such a degree. OR LL.M., if related. OR Possess a combination of the specialize experience AND graduate level education listed above. (Must submit copy of transcripts) One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. (Must submit copy of transcripts) To qualify for the SV-H Pay Band (equivalent to GS-12), you must have one year of specialized experience at the SV-G or GS-11 in the Federal service or equivalent experience in the private sector that includes: Applying human resources principles, concepts, regulations, and practices in any two of the following areas: Employee Relations, Labor Relations, Staffing, Payroll and Benefits. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Resumes must include the following: Narrative description of duties with start and end dates (including the month and year) for work experience. State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week. Performance level (i.e. band or grade) Utilizing the USAJOBS Resume Builder and completing all available fields is strongly encouraged. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement. Education For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses from an accredited college or university, which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. The information must be provided with the application by the closing date of the announcement. If selected, the applicant must supply a transcript or certification of degree. Additional Information Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: www.opm.gov/ To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position. DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306 Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence. More than one position may be filled from this announcement. If you are entering TSA employment on an appointment without time limitations, you must serve a basic trial period unless you have already met the requirement. DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan ; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

The Senior Manager Labor Relations negotiates and administers collective bargaining agreements that cover approximately 1,000 unionized employees. The Senior Manager Labor Relations develops productive relationships with union counterparts, resolves union related issues in a timely and fair manner, hears and responds to grievances, and assists in the preparation for arbitration. In addition, this role provides day-to-day and innovative, strategic labor relations consultation and support to business leaders of union represented employees, positioning leaders to achieve business objectives, and partners with other HR functional areas to ensure the Labor Relations function delivers high-impact outcomes as a best-in-class function.

**The Main Responsibilities**

+ Serve as first chair in negotiating collective bargaining agreements with union representatives.

+ Administer, interpret, and optimize collective bargaining agreements to serve the needs of the business.

+ Develop and maintain productive, solution-oriented relationships with union counterparts, fostering a climate of collaboration and trust.

+ Hear and respond to grievances, conduct investigations, and facilitate arbitration as needed.

+ Monitor and analyze labor relations trends and best practices, recommending and implementing improvements.

+ Advise business leadership and HR partners on labor relations issues.

**What We Look For in a Candidate**

+ 8+ years in either a Legal/HR/Labor Relations role in a union environment

+ Bachelors Degree required, JD or Masters Degree preferred

+ First-hand experience in the negotiation and administration of union collective bargaining agreements, grievance handling, and union performance management.

+ Understanding and ability to apply all aspects of the National Labor Relations Act (NLRA) as well as employment and human resources related laws, regulations, policies, principles, concepts and practices, including but not limited to Title VII, EEO, ADA and FMLA; and, associated employment laws

**Skills**

+ Contract administration -- strong negotiation, conflict resolution, and problem-solving skills

+ Results oriented - perseverance to press through obstacles and engage the necessary resources to achieve objectives

+ Communication and influence - highly effective written & verbal communication along with strong influencing behaviors

+ Growth mindset – a flexible and growth-oriented mindset, willing to adapt and learn from feedback

+ Leadership presence - regular interaction and influence of Director and above levels, companywide

+ Analytical mindset - analytical approach with the ability to translate data into meaningful solutions

+ Attention to detail - ability to assess high level trends as well as identify smaller issues that can have broader impact on the business

+ Data management - good functional capabilities across the Microsoft office suite, specifically TEAMs, SharePoint, Excel, Word, and Power Point

+ Stakeholder management and reporting - ability to incorporate user requirements into processes, recommendations, and on-going programs

+ Travel required to negotiate collective bargaining agreements

**Compensation**

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

**Location Based Pay Ranges**

**$111480 - $148630** in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

**$117340 - $156450** in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

**$123210 - $164280** in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

**$129080 - $172100** in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

**What to Expect Next**

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 333192

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

**Salary Range**

**Salary Min :**

111480

**Salary Max :**

172100

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.