First-Line Supervisors of Production and Operating Workers

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

+ Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.

+ Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.

+ Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

**_________________________________________________________**

**About the Role:**

The **Vice President of Product Management** for Kinetic Business and Uniti Solutions is a dynamic leader responsible for steering the strategic direction of product initiatives and plays a critical role in driving the company’s success. This position involves overseeing the development of product strategies, roadmaps, and cross-functional collaboration to ensure the growth and success of Kinetic’s product portfolio. The VP will lead and mentor a team of product managers, ensuring that all services align with business goals and optimize the business customer experience.

**What You’ll Do:**

+ Develop and execute a comprehensive product strategy that supports the company’s business objectives and market demands such as launching new product features or evolving existing products.

+ Define and communicate a strategic vision for web and e-commerce platforms, ensuring alignment with overall company goals.

+ Identify opportunities for growth and innovation within Networking, Security, and Unified Communications core Product domains.

+ Lead, mentor, and develop a team of product managers, fostering a culture of excellence, collaboration, and continuous improvement.

+ Provide guidance and support in the creation of product roadmaps, ensuring alignment with strategic priorities.

+ Facilitate collaboration among product managers to drive cohesive and effective product development processes.

+ Work to develop robust business cases and product forecasts in an agile environment to ensure business stakeholders are engaged and have appropriate input for resource modeling, automation, and ultimately profitability.

+ Ensure product features and functionalities are of high quality, user-centric, and meet market demands as measured by adoption rates and satisfaction scores.

+ Collaborate with cross-functional teams, including Engineering, Operations, Marketing, Procurement, Legal and Sales, to align product strategies and lifecycle management.

+ Conduct market research to identify user needs, competitive products, emerging trends and threats in the market.

+ Evaluate and understand competitive landscape with respect to pricing, features, fees and charges as well as overall customer experience.

+ Utilize data-driven insights to inform product strategies and decision-making processes.

+ Ensure products adhere to compliance and security standards, especially regarding sensitive data.

+ Establish mechanisms for collecting user feedback such as surveys, focus groups, and user testing and monitoring product performance post-launch.

+ Drive continuous improvement initiatives based on user feedback and data analysis, partnering with the Business Intelligence and Data Science teams to develop robust and predictive analytics.

**Do You Have:**

+ Bachelor’s degree in business, Computer Science, Marketing, or related field; MBA or advanced degree preferred.

+ Extensive experience in product management within the networking and/or software industry, with a proven track record of successful product strategy execution.

+ Strong leadership skills with experience in managing and developing high-performing teams.

+ Excellent communication and interpersonal skills, with the ability to present to senior leadership and stakeholders.

+ In-depth knowledge of user experience (UX) design principles and agile development methodologies.

+ Analytical and data-driven approach to product management and decision-making.

+ Ability to adapt to changing market conditions and technological trends.

+ Commitment to continuous learning and professional development to stay updated with industry trends and best practices.

+ Minimum of 12 years of experience in product/project management, with at least 5 years in a leadership role overseeing web products in a media or marketing environment.

**_________________________________________________________**

**Our Benefits:**

+ Medical, Dental, Vision Insurance Plans

+ 401K Plan

+ Health & Flexible Savings Account

+ Life and AD&D, Spousal Life, Child Life Insurance Plans

+ Educational Assistance Plan

+ Identity Theft, Legal, Auto & Home and Pet Insurance

+ https://windstreambenefits.com

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

**Notice to Non-U.S. Citizens:** Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. _If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements._

**Job Details**

**Job Family** **Executive**

**Job Function** **Product Management**

**Pay Type** **Salary**

The pay range per hour is $22.00 - $37.40

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .

**ALL ABOUT TARGET**

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (https://corporate.target.com/about)

**ALL ABOUT FOOD & BEVERAGE**

The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts of operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, ensuring price accuracy and promotional signing processes for all Food & Beverage areas of the store.

**At Target** **,** **we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food & Beverage Team Leader can provide you with the** **skills and experience** **of** **: **

+ Guest service fundamentals and experience building a guest first culture on your team

+ Food & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategies

+ Planning department(s) daily/weekly workload to support Food & Beverage priorities and deliver sales goals

+ Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent

**As** **a** **Food & Beverage** **Team Leader** **,** **no two days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:**

+ Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, changes to salesfloor merchandise displays, samplingand promotions.

+ Assess backroom and sales floor areas of Food & Beverage and Food Service (where applicable) on a daily basisbywalkingthe Target Food &Beverage Standards.Prioritizeyour business needs and identify workload tasks for the team; review reporting to identify business trends for follow-up.

+ At the guidance of your direct leader, establish clear goals and expectations and hold team members accountable to expectations.

+ Maintaina fresh, full and food safe area during all operating hours leveraging strong inventory management,area routines and Food Safety policies and procedures.

+ Deliver the Food & Beverage Standards.

+ Validate and follow-up on team members’progress against their assigned prioritized workload tasks, production area routines, and application of best practices.

+ Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).

+ Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.

+ Develop andmaintainpartnershipswith vendorsto ensure clear expectations are established, brand standards (such as delivery and merchandising) are being met and areas are full and maintained.

+ Foster a productive relationship with your Starbucks district manager DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store.

+ Ensure product is available for guests by placing store-initiated orders with vendors according to best practices (where applicable).

+ Remain up-to-date on relevant trends and products toeducate team members.

+ Support your leader in the hiring and onboarding process of new team members. Participate in team hiring and onboarding processes

+ Become a subject matter expert in federal, state and local adult beverage laws as they apply to your business and protect thestore’s liquor license (if applicable).

+ Lead your team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and foster a productive partnershipwith your Starbucks district manager, following-up on key takeaways from their time in your store (if applicable).

+ In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements or certifications (if applicable).

+ Fulfill key carrying responsibilities, as the business needs and follow all safe and secure training and processes.

+ Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.

+ Demonstrate a culture of ethical conduct, safety and compliance; Lead team to work in the same way and hold others accountable to this commitment.

+ Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.

+ Model the execution of physical security processes in order to enhance the instore security culture.

+ Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.

+ Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.

+ Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching and team interactions.

+ Address all store emergency and compliance needs.

+ Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws

+ Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.

+ Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.

+ Lead by thanking guests and let them know we’re happy they chose to shop at Target.

+ All other duties based on business needs

**WHAT WE ARE LOOKING FOR**

**This may be the right job for you if:**

+ You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.

+ You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

+ You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

**The good news is that we have some amazing training that will help teach you everything you need to know to be a** **Food & Beverage Team Leader** **.** **But** **,** **there are a few** **things** **yo** **u** **need** **from the get-go:**

+ High school diploma or equivalent

+ Age 18 or older

+ Previous retail and/or food experience preferred, but not required

+ Strong interest and knowledge of the Food & Beverage business

+ Ability to:

+ Lead and hold others accountable

+ Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed

+ Work independently and as part of a team

+ Manage workload and prioritize tasks independently

+ Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

+ Welcoming and helpful attitude toward all guests and other team members

+ Effective communication skills

**We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:**

+ Access all areas of the building to respond to guest or team member issues

+ Interpret instructions, reports and information

+ Accurately handle cash register operationsas needed

+ Climb up and down laddersas needed

+ Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds

+ Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary

+ Ability to work in an environment that could range from 34°F to -10°F as needed

+ Ability to work in spaces where common allergens may be handled or present

+ Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

+ Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

**Benefits Eligibility**

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou\_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou\_C

**Americans with Disabilities Act (ADA)**

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.

**POSITION SUMMARY:** The Fleet Maintenance Supervisor is responsible for supervising a maintenance shop that is under the umbrella responsibility of a Maintenance Manager. The Fleet Maintenance Supervisor’s responsibilities include supervising a technician (mechanic) team responsible for preventive maintenance/repair of a fleet; machinery that supports a post-collection facility; repair/maintenance of equipment that services the container shop; and providing direction to technicians to ensure that all repairs/maintenance to equipment (trucks -- diesel and alternate fuel, containers and other heavy duty equipment) are performed in compliance with Company safety and compliance standards, and with all federal and state regulations. The Fleet Maintenance Supervisor is responsible for planning and scheduling repair work for the work group to ensure that all work is done in a safe and timely manner, reducing lost productivity.

**PRINCIPAL RESPONSIBILITIES:**

+ Provide direction to A, B and C level, and lead technicians assigned to work group to ensure that all repair and maintenance work is performed in a safe, efficient and timely manner.

+ Monitor operational performance and efficiency and take action to redirect activities appropriately.

+ Report to management on performance; make recommendations for process/programmatic changes for improvement or efficiencies.

+ Supervise technicians in maintenance shop, including such responsibilities as conducting daily shop huddles; fleet walks; coaching/counseling/ training lead technician and all technician levels on performance/corrective action, when necessary; make hiring/termination decisions in concert with Human Resources and appropriate management; conduct employee training and performance evaluations; evaluate and make recommendations for merit increase, promotion and job changes, as appropriate.

+ Perform inspections of outside repairs to ensure all work was properly completed in accordance with Company’s safety and compliance procedures and federal and state regulations; follow up where appropriate.

+ Identify training opportunities and, as necessary, document issues and constructively discuss corrective action, as needed, with technician.

+ Conduct Quality Control Inspections, track issues and resolution to ensure all work is properly completed in accordance with Company’s safety and compliance procedures and federal and state regulations.

+ Oversee repair diagnostics on more complex matters and provide coaching, where necessary; may be required to road test vehicles to determine necessary repairs.

+ Oversee maintenance shop inventory control system to ensure necessary equipment and parts levels are maintained and purchases are within budget. Review and approve expenses that are within scope of approval level; refer larger expenses or major repairs to manager as appropriate.

+ Maintain advanced knowledge of engine, emission systems, transmission, brake, hydraulic and electrical systems to perform advanced preventive and repair maintenance functions on heavy equipment and vehicles used by Company, on site and on the road, including: engine chassis repair and maintenance; knowledge of vehicle body control systems, including hydraulics and electrical systems to maintain and repair vehicles in a timely and safe manner; knowledge of heating and air conditioning systems to effectively diagnose and repair complex heating and cooling systems in vehicles in a timely and safe manner; and knowledge of welding tools to fix heavy equipment in a safe and efficient manner to ensure equipment is back in an operable condition as quickly and as safely as possible.

+ Manage related administrative matters for team, including payroll, maintenance of employee records, records of all preventive and corrective maintenance performed, recording of all information into Dossier Maintenance Software, prepare and submit budget for approval, set departmental goals to align with targets and performance objectives established by division’s leadership.

**QUALIFICATIONS:**

+ High school diploma or G.E.D.

+ Automotive Service Excellence (ASE) Certification

+ T3 Drive.

+ T4 Brake.

+ T5 Suspension and Steering.

+ T6 Electrical/Electronic.

+ T7 HVAC Systems.

+ ASE T2 Diesel Engine.

+ ASE T Master Certified.

**MINIMUM REQUIREMENTS:**

+ 3 years of experience in maintenance working with heavy equipment.

+ 1 year of supervisory experience in a lead technician role, supervisor or other management role requiring a thorough knowledge of safe working practices, DOT, OSHA and other federal and state regulations.

**Rewarding Compensation and Benefits**

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• Retirement plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

**ABOUT THE COMPANY**

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

+ **Safe** : We protect the livelihoods of our colleagues and communities.

+ **Committed to Serve** : We go above and beyond to exceed our customers’ expectations.

+ **Environmentally Responsible:** We take action to improve our environment.

+ **Driven** : We deliver results in the right way.

+ **Human-Centered:** We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

**STRATEGY**

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

**Recycling and Waste**

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

**Environmental Solutions**

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

**SUSTAINABILITY INNOVATION**

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

**RECENT RECOGNITION**

+ Barron’s 100 Most Sustainable Companies

+ CDP Discloser

+ Dow Jones Sustainability Indices

+ Ethisphere’s World’s Most Ethical Companies

+ Fortune World’s Most Admired Companies

+ Great Place to Work

+ Sustainability Yearbook S&P Global

Location: Anywhere in country.

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

**Tax Services Manager – FSO – EDGE Tax Technology and Transformation**

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

Our Financial Services EY EDGE practice is made up of a team of professionals providing dedicated tax technical services to both US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace.

**The Opportunity**

As a Tax Technology and Transformation Manager, you will manage, deliver and implement a wide array of tax technology solutions and process enhancements aimed at improving the efficiency and effectiveness of our client's tax operations. You will be responsible for leading various projects that involve integrating tax and financial systems, implementing tax software tools, and developing automated processes for tax-related tasks.

**Your Key Responsibilities**

+ Manage large-scale managed services programs and/or tax transformation projects.

+ Manage digital tax transformation projects

+ Oversee tax technology strategy and road mapping

+ Lead implementation and configuration of direct and indirect tax systems

+ Review tax analytics and reporting and advise enhancements

+ Advise tax operating model transformation

+ Oversee development and deployment of custom tax systems

+ Manage projects in a demanding, time-sensitive environment and deliver high-quality solutions using cross-functional teams and remote resources

+ Confirm projects have the proper scope, cost and delivery schedules.

+ Work on identifying ways to improve operational effectiveness in tax functions, reviewing the process and controls that are in place, including technology, looking at the effectiveness of the various technology systems our tax clients use to increase automation and data quality throughout tax processes, assessing the overall risk to establish a proper control environment, and designing and building custom tax applications.

+ Enhance the effectiveness of the tax strategy and approach for all engagements while developing strong relationships across a network of existing and future clients and key stakeholders.

+ Understand key tax processes, technology, data, analytics, and risks/controls to mitigate risk and enhance quality

**Skills and attributes for success**

+ Ability to take ownership of assigned tasks and monitoring them until completion, including documenting requirements, configuration, testing, debugging, project profitability, and tax systems and process configuration

+ Identifying ways to automate manual tasks using existing financial or tax systems and emerging technologies

+ Understanding of conducting dependency analyses across an integrated work plan containing multiple work streams or projects

+ Embedding tax requirements into financial/business systems and processes (e.g., Oracle, SAP, Hyperion, PAM, Investran)

+ Developing test cases and debugging code in existing systems

+ Producing clean, efficient code based on specifications

**To Qualify**

+ A bachelor’s degree in Accounting, Finance, Information Systems, Economics and/or a master’s degree in Accounting, Tax Technology, Management Information Systems, or Computer Science or related field

+ A minimum of five years of relevant work experience or a master’s degree and approximately two to three years of relevant work experience

+ You are required to have one of the following certifications: CPA, JD, Six Sigma Green/Black Belt and/or Project Management Professional “PMP”; master’s degree in Accounting, Tax, Business Administration, Finance, Computer Science, Information Systems or Engineering

+ Exposure to the financial services industry, accounting/finance/tax, tax or finance performance improvement, tax software development and/or implementation

**Ideally you will also have**

+ Experience in project management

+ Strong leadership ability, attention to detail, problem-solving skills, analytical abilities

+ Excellent verbal and written communication skills

+ Ability to coordinate with functions outside of Tax

+ Demonstrated proactive ability to team with and motivate others and a willingness to develop meaningful and influential relationships with clients and colleagues

+ Knowledge in implementing tax technology solutions (e.g., CorpTax, ONESOURCE, Sabrix, Vertex, SharePoint, PFI, RPA software)

+ Developing and implementing custom applications (e.g., Visual Studio, VBA/VSTO, SQL Server, MS PowerBI Suite)

+ Experience using MS Project and/or other project management tools

+ ERP experience, including SAP and/or Oracle

+ SharePoint development

**What we look for**

We are interested in independent thinking individuals for project delivery. In addition, someone who will be responsible for the oversight of employees from staff to senior. Must have demonstrated ability to provide leadership to a team, provide feedback contribute to the growth of teams onshore/offshore along with managing quality of deliverables from offshore teams (as needed) to deliver projects to time, cost and quality requirements.

**What we offer you**

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

+ We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $112,900 to $207,200. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $135,500 to $235,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

+ Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

**Are you ready to shape your future with confidence? Apply today.**

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

**EY | Building a better working world**

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .

Location: Anywhere in country.

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

**Tax Services Manager – FSO – EDGE Tax Technology and Transformation**

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

Our Financial Services EY EDGE practice is made up of a team of professionals providing dedicated tax technical services to both US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace.

**The Opportunity**

As a Tax Technology and Transformation Manager, you will manage, deliver and implement a wide array of tax technology solutions and process enhancements aimed at improving the efficiency and effectiveness of our client's tax operations. You will be responsible for leading various projects that involve integrating tax and financial systems, implementing tax software tools, and developing automated processes for tax-related tasks.

**Your Key Responsibilities**

+ Manage large-scale managed services programs and/or tax transformation projects.

+ Manage digital tax transformation projects

+ Oversee tax technology strategy and road mapping

+ Lead implementation and configuration of direct and indirect tax systems

+ Review tax analytics and reporting and advise enhancements

+ Advise tax operating model transformation

+ Oversee development and deployment of custom tax systems

+ Manage projects in a demanding, time-sensitive environment and deliver high-quality solutions using cross-functional teams and remote resources

+ Confirm projects have the proper scope, cost and delivery schedules.

+ Work on identifying ways to improve operational effectiveness in tax functions, reviewing the process and controls that are in place, including technology, looking at the effectiveness of the various technology systems our tax clients use to increase automation and data quality throughout tax processes, assessing the overall risk to establish a proper control environment, and designing and building custom tax applications.

+ Enhance the effectiveness of the tax strategy and approach for all engagements while developing strong relationships across a network of existing and future clients and key stakeholders.

+ Understand key tax processes, technology, data, analytics, and risks/controls to mitigate risk and enhance quality

**Skills and attributes for success**

+ Ability to take ownership of assigned tasks and monitoring them until completion, including documenting requirements, configuration, testing, debugging, project profitability, and tax systems and process configuration

+ Identifying ways to automate manual tasks using existing financial or tax systems and emerging technologies

+ Understanding of conducting dependency analyses across an integrated work plan containing multiple work streams or projects

+ Embedding tax requirements into financial/business systems and processes (e.g., Oracle, SAP, Hyperion, PAM, Investran)

+ Developing test cases and debugging code in existing systems

+ Producing clean, efficient code based on specifications

**To Qualify**

+ A bachelor’s degree in Accounting, Finance, Information Systems, Economics and/or a master’s degree in Accounting, Tax Technology, Management Information Systems, or Computer Science or related field

+ A minimum of five years of relevant work experience or a master’s degree and approximately two to three years of relevant work experience

+ You are required to have one of the following certifications: CPA, JD, Six Sigma Green/Black Belt and/or Project Management Professional “PMP”; master’s degree in Accounting, Tax, Business Administration, Finance, Computer Science, Information Systems or Engineering

+ Exposure to the financial services industry, accounting/finance/tax, tax or finance performance improvement, tax software development and/or implementation

**Ideally you will also have**

+ Experience in project management

+ Strong leadership ability, attention to detail, problem-solving skills, analytical abilities

+ Excellent verbal and written communication skills

+ Ability to coordinate with functions outside of Tax

+ Demonstrated proactive ability to team with and motivate others and a willingness to develop meaningful and influential relationships with clients and colleagues

+ Knowledge in implementing tax technology solutions (e.g., CorpTax, ONESOURCE, Sabrix, Vertex, SharePoint, PFI, RPA software)

+ Developing and implementing custom applications (e.g., Visual Studio, VBA/VSTO, SQL Server, MS PowerBI Suite)

+ Experience using MS Project and/or other project management tools

+ ERP experience, including SAP and/or Oracle

+ SharePoint development

**What we look for**

We are interested in independent thinking individuals for project delivery. In addition, someone who will be responsible for the oversight of employees from staff to senior. Must have demonstrated ability to provide leadership to a team, provide feedback contribute to the growth of teams onshore/offshore along with managing quality of deliverables from offshore teams (as needed) to deliver projects to time, cost and quality requirements.

**What we offer you**

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

+ We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $112,900 to $207,200. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $135,500 to $235,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

+ Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

**Are you ready to shape your future with confidence? Apply today.**

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

**EY | Building a better working world**

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories, and services for virtually every vocation, backed by technology, and engineered for uptime. A true one-stop shop, offering a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

Are you passionate about applying technology to solve business problems? Are you motivated to apply your software skills to build the solutions that will support and increase productivity for our commercial customers? Our group has been tasked to develop scalable building block platform for Ford Pro. Does it sound exciting? Then, join our team as a Product Manager.

**In this position...**

Ford Pro Technology group is looking for Product Managers that embrace Lean, Agile and Human Centered Design practices to deliver innovative software products. Product Managers will work in small and cross-functional teams. The Product Manager will collaborate directly and continuously with Software Engineers and Designers to build, validate and release software products early and often. You will collaborate extensively with full-stack development teams, providing product vision and leveraging your collaborative skills to deliver exceptional user experiences.

This is an exciting opportunity to be part of a team that will be instrumental in crafting the future of how we do business with the commercial customer at the center of everything we do.

Although this is listed as a remote position, we have a strong preference for those willing to relocate or work onsite in our Dearborn, MI office four days a week.

**What you'll do...**

+ Maintain a balance between business viability, user desirability and technical feasibility while delivering software products with a team.

+ Work closely with Business Partners to define a product vision and break it down into an actionable backlog of user stories for the development team.

+ Work hands-on with the development team to prioritize, plan, and deliver software that creates excellent user experiences.

+ Collaborate with the product team to define specifications, requirements, and acceptance criteria for deliverables.

+ Help Business Partners understand our iterative development approach and focus on delivering a Minimum Viable Product through careful and deliberate prioritization.

+ Work with product designers to ensure timely delivery of designs and assets to the development team.

+ Conduct product experiments, user interviews and other validation techniques to gather feedback and product insights

+ Create assets to guide product development work (Discovery, Framing and Scoping documents, opportunity trees, user stories).

+ Help partners understand our iterative development approach.

+ Mentor and train other PMs to help them learn agile/XP methods, product management techniques and build skills.

+ Help innovate and iterate on agile PM processes and share our learnings.

**You'll have...**

+ Bachelor’s degree or a combination of education and equivalent work experience

+ 4+ years of experience in a Product Manager or similar role with responsibilities including defining product vision, strategy, product roadmaps, prioritizing product features and building and managing backlogs within a software development environment.

+ 3+ years of experience working with Agile software methodologies (Scrum, eXtreme Programming, Kanban) or similar.

**Even better, you may have...**

+ Master’s Degree in Computer Science, Computer Engineering, Systems Engineering or related field

+ Experience working with full stack development teams

+ Skilled at defining and prioritizing product features.

+ Strong leadership and communication skills and the ability to teach others.

+ Ability to work collaboratively with others and navigate complex decision making.

+ Ability to collaborate well with engineers, designers, and business partners.

+ Previous success delivering a product to market with an Agile development team, and ongoing development and support of production applications.

+ Curious about new technologies and exhibit a strong desire to learn.

+ Ability to build exceptional user experiences

+ Practice in Lean/Lean Startup thinking, human-centered product development and Agile Software development

+ Have exposure to lightweight product development methods such as user story mapping and/ or rapid prototyping

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

+ Immediate medical, dental, and prescription drug coverage

+ Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

+ Vehicle discount program for employees and family members, and management leases

+ Tuition assistance

+ Established and active employee resource groups

+ Paid time off for individual and team community service

+ A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

+ Paid time off and the option to purchase additional vacation time.

For more information on salary and benefits, click here:
https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2025-benefits-and-comp-gsr-sal-plan-2.pdf

This position is a range of salary grades **6-8** .

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

\#LI-remote

\#LI-LA1

**Requisition ID** : 48245

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

**Position Summary**

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management

+ Work effectively with store management and store crews

+ Supervise the store’s crew through assigning, directing and following up of all activities

+ Effectively communicate information both to and from store management and crews2. Customer Service

+ Assist customers with their questions, problems and complaints

+ Promote CVS customer service culture. (Greet, offer help, and thank)

+ Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

+ Maintain customer/patient confidentiality

+ **Required Qualifications** Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. **Preferred Qualifications**

+ Experience in retail **Education** High School diploma or equivalent preferred but not required.

**Anticipated Weekly Hours**

15

**Time Type**

Part time

**Pay Range**

The typical pay range for this role is:

$16.00 - $24.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great benefits for great people**

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/16/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

**Position Summary**

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management

+ Work effectively with store management and store crews

+ Supervise the store’s crew through assigning, directing and following up of all activities

+ Effectively communicate information both to and from store management and crews2. Customer Service

+ Assist customers with their questions, problems and complaints

+ Promote CVS customer service culture. (Greet, offer help, and thank)

+ Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

+ Maintain customer/patient confidentiality

+ **Required Qualifications** Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. **Preferred Qualifications**

+ Experience in retail **Education** High School diploma or equivalent preferred but not required.

**Anticipated Weekly Hours**

40

**Time Type**

Full time

**Pay Range**

The typical pay range for this role is:

$16.00 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great benefits for great people**

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/16/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

**Position Summary**

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management

+ Work effectively with store management and store crews

+ Supervise the store’s crew through assigning, directing and following up of all activities

+ Effectively communicate information both to and from store management and crews2. Customer Service

+ Assist customers with their questions, problems and complaints

+ Promote CVS customer service culture. (Greet, offer help, and thank)

+ Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

+ Maintain customer/patient confidentiality

+ **Required Qualifications** Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. **Preferred Qualifications**

+ Experience in retail **Education** High School diploma or equivalent preferred but not required.

**Anticipated Weekly Hours**

40

**Time Type**

Full time

**Pay Range**

The typical pay range for this role is:

$16.00 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great benefits for great people**

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/16/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

**Discover. A brighter future.**

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

**Job Description:**

We know you’re going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! We are currently hiring for the following schedule:

+ 12:00 AM - 8:30 AM EST (OH, PA, MD, DE, NJ)

+ 10:00 PM - 6:30 AM MDT (UT)

+ 9:00 PM - 5:30 AM MST (AZ)

Note: Shifts are Monday - Friday with weekends as assigned.

**What You** ' **ll Do**

+ Provides high quality and efficient customer service through the daily management of a team. Responsible for hiring, motivating, recognizing, rewarding, coaching, counseling, training direct reports.

+ Responsible for overall team development, performance and customer experience while adhering to regulatory requirements.

+ Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.

+ If working from home, you will need a quiet workspace so you can focus on our customers. You’ll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required.

+ We’ll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You’ll also have the best coaches to help you deliver the best service!

**How You'll Do It**

+ Manages team performance to achieve or exceed established goals.

+ Proactively monitors daily activities of direct reports.

+ Implements and executes established business strategies.

+ Manages workflow through the delegation and reassignment of work activities.

+ Develop contests and awards that increase employee loyalty and focus.

+ Performs general administrative tasks including: timekeeping, Workday transactions, access requests, etc.

+ Document coaching, counseling and corrective action of direct reports.

+ Ensures that activities of the team are in compliance with company policies and procedures, and applicable local, state, and federal laws.

+ Manages a team with responsibility for hire/fire decisions, performance appraisals, and pay decisions.

+ Provides guidance to employees on how to handle challenging issues.

+ Utilizes discretionary authority to approve exceptions to procedures to resolve escalated issues.

+ Monitors feedback on a regular basis and escalates issues as appropriate.

+ Maintains emotional consistency during times of ambiguity.

+ Recommends improvements to processes and procedures to improve overall performance, results, and customer experience.

+ Supports and drives change initiatives.

**Qualifications You'll Need**

**Minimum Requirements**

+ H.S. Diploma or GED

+ 2+ years Collections, Customer Service, General Call Center

**Preferred Requirements**

+ 4+ years Collections, Customer Service, General Call Center

+ 2+ years Leading/managing employees

+ Discover Team Leader experience

**Physical and Cognitive Requirements**

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

+ Primarily remain in a stationary position.

+ Occasionally move about the work environment to complete the major responsibilities of the job.

+ Primarily performed indoors in an office setting.

+ Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

+ Ability to communicate verbally. Ability to communicate in written form.

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

\#INDDFS

\#ZRDFS

\#Remote

\#BI-Remote

**Application Deadline:**

The application window for this position is anticipated to close on Jul-21-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

**Compensation:**

The base pay for this position generally ranges between $53,500.00 to $78,700.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

**Benefits:**

We also offer a range of benefits and programs based on eligibility. These benefits include:

+ Paid Parental Leave

+ Paid Time Off

+ 401(k) Plan

+ Medical, Dental, Vision, & Health Savings Account

+ Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances

+ Recognition Program

+ Education Assistance

+ Commuter Benefits

+ Family Support Programs

+ Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover, a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) (https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance (https://dcba.lacounty.gov/fairchance/) ).

Positions marked as remote eligible are limited to remote locations within the country in which the position is based.

Applicants must be 18 or older at the time of hire.